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Home warranty scam

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Home warranty scam Reports & Reviews (95)

- Hilliard, FL, USA • Apr 21, 2025
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Had my address on it and said our home warranty was expiring

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- Bellefonte, PA, USA • Apr 20, 2025
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Received postcard via US mail stating I needed to call phone number listed within this narrative before 5/9/25 to7 register for uninterrupted dwelling protections on my mechanical systems. Formal looking notice that listed my Formal name, a registration ID # and a four digit pin# to provide during listed range of days and hours to call. Could easily panic and promote an uninformed/unsuspect-ing person to call and provide with vital personal information to scammers to dupe them of money, property... Especially seniors who are not savy about finances, technology, and are unsuspecting.

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- Miami, FL, USA • Apr 09, 2025
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Used name, address, and mortgage lender information to make it seem legitimate.

No company name given, no website provided, no address, no account specific information, just the previous information that can be seen with a public lookup.

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- Omaha, NE, USA • Apr 09, 2025
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Letter from Home Warranty Division addressed to our college age child who does not have name on mortgage stating that home warranty on our home secured by a bank name that no longer services our mortgage is expiring and that they should be contacted immediately to avoid lapse in coverage. Phone number listed to call is 1-877-499-4406 and there is a customer ID listed on the letter to reference.

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- Chicago, IL, USA • Apr 08, 2025
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Shortly after purchasing a condo, I received 9 mail notifications that referenced the bank that I purchased the home from. I hadn’t checked my mail since moving in and panicked when I saw a pile with words like FINAL NOTICE and the name of the bank. I didn’t look closely and called the number.

The man who answered the call opened by saying that even though I received a final notice, he could help me secure a home warranty ONLY if I completed the transaction on the phone with him. He warned that if I called back, the offer would not stand.

Unfortunately I provided my visa information and billing address before I realized that the entire scenario made little sense. Why would anyone agree to monthly payments totaling hundreds of dollars without first reviewing the warranty policy? I hung up on him and realized that the information that he provided (at my request) about the company was vague and could not be easily verified online.

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- Perry, FL, USA • Apr 01, 2025
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Home warranty scam sent from St. Louis, MO. Scam makes sense of urgency to contact them giving a Registration ID, PIN, and Expiration dates and a spiel about lapses in coverage, call before it's too late, etc.

Cited the "administrator" of the so called Home Warrant is Evercare Protection, LLC out of Arizona. But they list a fraudulent address that seems to be a generic multipurpose office and a Florida business license that doesn't exist in the Florida License portal search.

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- Charlotte, NC, USA • Mar 31, 2025
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Received notice via US Mail. Called the number. When they answered Homeowner Warranty. I said Not interested and hung up.

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- Wichita, KS, USA • Mar 25, 2025
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Have received multiple pieces of mail claiming that i do not have home warranty on my house

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- Spring, TX, USA • Mar 24, 2025
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Advising that my home warranty was expiring and I needed extend to avoid loss of coverage? I have no such coverage.

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- Centralia, WA, USA • Mar 21, 2025
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Outside of the letter: Important Plan Information - Open immediately. Letter; HOME WARRANTY DIVISION PRIVATE & CONFIDENTIAL: Final Notice: RESPONSE TO THIS NOTICE REQUESTED. It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your home coverage before 3/27/2025. Please respond immediately by calling 1-888-404-4504. Vicky Mercer Program Director. This letter did not include an email address nor website.

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- Port Leyden, NY, USA • Mar 19, 2025
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Home Warranty Division, warranty replacement notice for uninterrupted protection. Registration is required for continuted protection (as if I had it to begin with). "Contact our offices so you do not have a lapse in coverage for all available covered components." "...updated paperwork..." "...risk of expensive repairs..." all a bunch of BS

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- New Albany, IN, USA • Mar 14, 2025
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Got a post card in the mail , from County Deed Records,Home Warranty Division .

Warranty replacement notice

Call 1-888-413-5452 for uninterrupted protection

Registration is required for continued protection

Registration ID D070CZ02633 pin:0423

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- Spring Hill, FL, USA • Mar 14, 2025
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This is the forth time this company has contacted me since my first ScamPulse.com complaint about them. Each time they apologize and say they will take me off their list and then a few months later it happens again. Then I file another complaint ect ect ect.

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- Atlanta, GA, USA • Mar 11, 2025
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Letter came in the mail, mailed from zip code 63155, no return address. Says it is from Home Warranty Division (Private & Confidential) - no actual company name listed. I did not call the number. Looked up "Wade Grant Program Director" online and found page on ScamPulse.com website.

The letter says:

Final Notice

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: [My Name]

It Is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 3/19/2025.

This notice is to inform you that the property's home warranty, at [My Address], may be expiring or has already expired.

Our records indicate that you have not contacted us yet about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 3/19/2025. Please respond immediately by calling 1-888-404-4504.

Sincerely,

Wade Grant

Program Director

1-888-404-4504

Operating Hours: Monday-Friday 7:00 am - 7:00 pm CST and Saturday 10:00 am - 4:00 pm CST

Please Call: 1-888-404-4504

Refer to Customer ID: 057LD08946

Please be advised that the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will only increase with the age of your home. Not all consumers have previous coverage. We are not affiliated with your current mortgage holder.

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- Galloway, OH, USA • Mar 10, 2025
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Postcard has in large bold letters “County Deed Records” causing my elderly mother to think it was official county correspondence. Halfway down in all capitals “REGISTRATION REQUIRED FOR CONTINUED PROTECTION “. Again, misleading her into thinking she had to do something to protect her home. Used phrases like “before it’s too late” “leaving your home T risk” “expensive repairs”

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- Chesapeake, VA, USA • Mar 07, 2025
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This is the 2nd letter my parents received. The letter advised that the house mortgage secured by Suntrust Bank, home warranty has already expired. Suntrust merged with BBT in 2019 and now called Truist. The letter scared my 88 y/o father. My 85 y/o mother is in hospice and sent her. I call twice and asked questions. The second phone call I ask for Wade Grant. The gentleman on the phone acted surprised and offered to help.I asked for my parents named to be removed. I think the databases for Suntrust were sold or stolen. These people are the ones being targeted.

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- Ridgway, PA, USA • Mar 06, 2025
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Recieved in postal mail a card that had in typed capital letters: County Deed Records on one side, & Home Warranty Division on other side. For coverage inside & outsude dwelling. Home inspection waived. Call a specific phone number for continued protection.

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- Jeannette, PA, USA • Feb 25, 2025
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Received a postcard at my home address on 9/25/2025 with the heading “Home Warranty Division”.

No real company name listed. On the back of the postcard the heading is “County Deed Records” and a paragraph stating that this is “your” Warranty Replacement Notice” and verbiage about lapse in coverage, etc..

Both sides had generalized home warranty insurance information, expiration & renewal dates. There was not any specific info about my home, appliances or equipment to be covered.

Also listed were a:

- Registration ID: 053PZ07070

- Pin: 0423

- a phone number to call for uninterrupted service. 888-413-5452

- hours of operation

- “Registration is Required for Continued Protection”.

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- Midland, NC, USA • Feb 21, 2025
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Received a final notice that says to the order of my name it is what they are calling an allocated waiver for $199. It certainly looks like a check but it is not when I called the one 800 number he said it’s for a warranty on my home. I do not have a warranty on my home because it is a custom built home that we built ourselves. I have no idea how he received my information to mail me this.

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- Fort Worth, TX, USA • Feb 20, 2025
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This company has sent over numerous letters claiming that I need to call to “reactivate” my home warranty. They try to look office by using caps in working and using your first and last name. They will also use your lender name on the letter. The amount of letters we have received is borderline harassment.

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