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Home warranty scam

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Home warranty scam Reports & Reviews (125)

- West Palm Beach, FL, USA • May 20, 2025
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Scammer sent a piece of mail that wanted me to reply. They claimed my home warranty was about to expire. They said it was the final notice, which it was the only notice I was sent.

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- Oil City, PA, USA • May 20, 2025
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I receive letters from this source at least once a month saying that either my auto or my home warranty are about to expire unless I call the number and get "the Warranty up to date." The letters always show "FINAL NOTICE" front and center. They include a customer number and an expiration date. I recognize this as a scam, but am concerned that some other people might not, particularly since the letters keep coming and I doubt they would continue if they were not producing some revenue. I have called the number twice to request that removal from the mailing list, but after a few months without letters, they begin again, which is annoying.

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- Yonkers, NY, USA • May 19, 2025
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I received a letter in the mail about a final notice on my home warranty stating it was from Wells Fargo, the bank with which my house is financed. The letter was addressed to my home address and included a check voucher for $199 or an amount like that. I called and was told my home warranty had expired and that I needed to pay for it. They told me that when I was charged it wouldn't say Wells Fargo but Pro Home and then the second charge would also have a different name. They asked for my phone number, email, and credit card number. I sadly gave them the information and then later learned it was a scam once I called Wells Fargo and they informed me they had not contacted me about a home warranty.

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- Jacksonville, FL, USA • May 13, 2025
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I received a notice in the mail stating failure to call will prevent a lapse in coverage in my home warranty and the had my banks name

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- Blanchard, OK, USA • May 13, 2025
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Got a letter in the mail from warranty global group with my name and address using my mortgage company. Stating my home warranty is past due.

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- Yukon, OK, USA • May 13, 2025
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Rec'd letter addressed to myself, the homeowner stating to call 1-877-499-4406 regarding my home warranty at my address and stated this was secured by my mortgage company (by name). Failure to call would be a potential lapse in coverage. From Andrew ********, Program Director.

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- Land O Lakes, FL, USA • May 10, 2025
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Got a letter on the mail warning me about my Home Warranty expiring soon. It used my current lender as the owner of my current insurance, which is wrong as I never had insurance through my lender. Also, there is no address for this company, which is also very suspicious.

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- Pittsburgh, PA, USA • May 09, 2025
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A letter requesting immediate call back because my home warranty is expiring.

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- Chicago, IL, USA • May 02, 2025
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He claimed to be the warranty department of my mortgage lender. Claiming he would help me cover electrical work in my home. He got very standoffish when I asked how the insurance worked. When I said I didn’t have my wallet, he requested I cash app him to start my policy.

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- Dublin, OH, USA • Apr 30, 2025
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Sent a Final Notice about a mortgage I do not have.

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- Hilliard, FL, USA • Apr 21, 2025
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Had my address on it and said our home warranty was expiring

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- Bellefonte, PA, USA • Apr 20, 2025
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Received postcard via US mail stating I needed to call phone number listed within this narrative before 5/9/25 to7 register for uninterrupted dwelling protections on my mechanical systems. Formal looking notice that listed my Formal name, a registration ID # and a four digit pin# to provide during listed range of days and hours to call. Could easily panic and promote an uninformed/unsuspect-ing person to call and provide with vital personal information to scammers to dupe them of money, property... Especially seniors who are not savy about finances, technology, and are unsuspecting.

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- Miami, FL, USA • Apr 09, 2025
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Used name, address, and mortgage lender information to make it seem legitimate.

No company name given, no website provided, no address, no account specific information, just the previous information that can be seen with a public lookup.

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- Omaha, NE, USA • Apr 09, 2025
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Letter from Home Warranty Division addressed to our college age child who does not have name on mortgage stating that home warranty on our home secured by a bank name that no longer services our mortgage is expiring and that they should be contacted immediately to avoid lapse in coverage. Phone number listed to call is 1-877-499-4406 and there is a customer ID listed on the letter to reference.

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- Chicago, IL, USA • Apr 08, 2025
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Shortly after purchasing a condo, I received 9 mail notifications that referenced the bank that I purchased the home from. I hadn’t checked my mail since moving in and panicked when I saw a pile with words like FINAL NOTICE and the name of the bank. I didn’t look closely and called the number.

The man who answered the call opened by saying that even though I received a final notice, he could help me secure a home warranty ONLY if I completed the transaction on the phone with him. He warned that if I called back, the offer would not stand.

Unfortunately I provided my visa information and billing address before I realized that the entire scenario made little sense. Why would anyone agree to monthly payments totaling hundreds of dollars without first reviewing the warranty policy? I hung up on him and realized that the information that he provided (at my request) about the company was vague and could not be easily verified online.

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- Perry, FL, USA
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Home warranty scam sent from St. Louis, MO. Scam makes sense of urgency to contact them giving a Registration ID, PIN, and Expiration dates and a spiel about lapses in coverage, call before it's too late, etc.

Cited the "administrator" of the so called Home Warrant is Evercare Protection, LLC out of Arizona. But they list a fraudulent address that seems to be a generic multipurpose office and a Florida business license that doesn't exist in the Florida License portal search.

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- Charlotte, NC, USA
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Received notice via US Mail. Called the number. When they answered Homeowner Warranty. I said Not interested and hung up.

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- Wichita, KS, USA
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Have received multiple pieces of mail claiming that i do not have home warranty on my house

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- Spring, TX, USA
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Advising that my home warranty was expiring and I needed extend to avoid loss of coverage? I have no such coverage.

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- Centralia, WA, USA
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Outside of the letter: Important Plan Information - Open immediately. Letter; HOME WARRANTY DIVISION PRIVATE & CONFIDENTIAL: Final Notice: RESPONSE TO THIS NOTICE REQUESTED. It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your home coverage before 3/27/2025. Please respond immediately by calling 1-888-404-4504. Vicky Mercer Program Director. This letter did not include an email address nor website.

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