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Home warranty Reports & Reviews (104)

- Piscataway, NJ, USA
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Received both letters and phone calls about a home warranty. They do not tell you who they are when you call them. I called my mortgage company who said it is a scam.

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- Fairmont, WV, USA
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We have received multiple letters that say *FINAL NOTICE* and then go on to say you should contact them about your home’s warranty to “Get your Home Warranty up to date”. There isn’t any company name used but it does say “You are receiving this because your property’s home warranty at (my address) Secured by UNITED STATES OF AMERICA may be expiring or may have already expired”, and the contact person listed is “Amber Lawrence- Program Director”

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- Portland, OR, USA
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Received this letter on 12/28/24; we're getting them at least every other month, sometimes addressed to me, sometimes to my spouse, even though they threaten that this letter is their "final attempt to notify us about activating your Home Warranty".

"Home Warranty Division; Private & Confidential"; "RESPONSE TO THIS NOTICE REQUESTED"; "Expiration Date: 1/3/2025"; "Lender info: NORWEST MTG". "It is important that you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1/3/2025. This is to inform you that the property's home warranty (it lists our address), secured by NORWEST MTG (who we haven't used for decades) may be or expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date." The letter mentions that "failure to call them" will result in our being "liable for all costs associated with home repairs", etc, and that "final acceptance is subject to our meeting eligibility requirements".

"We revoke the right to revoke your eligibility for service coverage after 1/3/2025." Signed: " Sincerely , Wade Grant, Program Director". "Operating hours: 7:00am - 7:00pm CST."

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- Portland, OR, USA
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No email or street address provided on the post card. Card received today, 1/4/2025. It includes the following:

"COUNTY DEED RECORDS" on back of card; "HOME WARRANTY PROTECTION" on front of card.

"Type of Location: Dwelling"; "Component Element Carrier: Mechanical Sytems"; "Coverage Area: Inside/Outside"; "Home Inspection: Waived"; "Usage Limit: Continual".

"Permit # 1999"; "postage Paid St Louis MO"

"Notice Date 12/30/2024"; "Registration Required for Continued Protection"

"Expiration Date 1/17/2025"; "Registration is Required for Continued Protection"

Have received multiple mailings in 2024 - usually by letter - along with a "Registration ID #" and "PIN" #. Some addressed to me, some to my spouse.

Multiple mailings this past year re "Home Warranty Notice" and "Warranty Protection" & "Warranty Replacement"

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- Alpharetta, GA, USA
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"This notice is to inform you that the property's home warranty at XXX Birmingham Road, secured by XXXLender has expired. Please contact us to get your home warranty up to date. Please call immediately, this is your final notice. Failure to call and prevent a lapse in coverage could result in you being liable for all costs associated with your home repairs. We reserve the right to revoke your eligibility for service coverage after the expiration date of 12/27/2024.

Signed by Wade Grant,Program Director

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- Dallas, OR, USA
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I received a postcard saying it is my Final Notice (have not received a card previously) saying "my name (misspelled): Gift card vouchers worth $500.00 are being reserved for you at our main processing center. Please call us now, toll free, at 1-877-515-7057 to learn how to receive them. Warning: failure to call may result in an automatic forfeiture of your gift card vouchers. Terms apply. Please call at once for details. Reward Center Hours: M-S 9am-10pm ET claim Number 221993888." The other side says their records indicate I have gift card vouchers pending. "We are holding gift card vouchers worth $500.00 in savings for you good at Walmart, Target and more -- in your name!" then to call them to claim my gift card vouchers as soon as possible. I did not call - thought probably a scam - no postmark or return address or company name, and offering vouchers mean you will never be able to actually use the supposed gift card money. Then seeing what google pulls up under the phone number, guess I was right not to call and let you know.

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- Grand Rapids, MI, USA
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The lady tried to tell me that my home insurance had expired. When I explained how I pay my home insurance, she tried to tell me it had nothing to do with the insurance included in my mortgage. She put up a fake fight, but I was not impressed. I just want these people to stop sending these fake letters out. There are innocent people who are very vulnerable to paying their bills, and this is not one.

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- Davenport, IA, USA
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"Zachary" attempted to renew a non existing home warranty policy for$860. When I asked for details about the company who held this policy he evaded. When I told him that I believed it was a scam, he offered to take me off the mailing list if I would provide my "customer ID" At this point I told him to stop scamming people and he hung up

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- Fort Wayne, IN, USA
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Multiple letters in the mail recieved

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- Green Cove Springs, FL, USA
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Letter noting my mortgage holder, addressing expiring home warranty. Contact on letter is Wade Grant, Program Director,1-888-404-4504. Not business named

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- Grand Rapids, MI, USA
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Home warranty made to look like you're in trouble if you don't call them

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- Morgantown, WV, USA
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Has my name and address with a registration ID, and PIN, which I have never used. Contains a bar code. Says usage limit is continual, and that my coverage is inside/outside......says Mechanical Systems

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- Lapeer, MI, USA
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Received unsolicited home warranty solicitation.

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- Seattle, WA, USA
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Scammer - tried to tell me they are a home warranty and scare me into thinking it was a mandatory item with my mortgage lender.

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- Bangor, MI, USA
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Mailed official looking home warranty letter referring to my home loan with the USDA.

Phone number, but no company name or address. Message said to call M-F 7am-7pm CST, Sat 10am-4pm CST.

This sounds like mail fraud. A real business has a name and address listed and probably a website. This one has only a name, title and phone number.

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- Freeport, IL, USA
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Letter telling me to call concerning my home warranty secured by Fannie Mae mortgage. Told me my coverage has or getting ready to expire. Asked me to call 1-800-87-2394. Had customer id numbers.

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- Naperville, IL, USA
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Claims my property's "home warranty" expired and need to contact them. I fortunately recognized the potential scam and didn't call

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- Milton, FL, USA
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Letter stating our home warranty may be expiring. Asking in bold letters Please respond immediately by calling 1-888-404-4504. Addressed to us. Has customer id 193CN12357. We do NOT have a home warranty. Signed by Wade Grant

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- Wilmington, DE, USA
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Home Protection Programs selling fake home warranty coverage for our new home purchase. Several threatening letters received advising us to activate coverage immediately and call immediately or 'be responsible for any and all repairs once on the coverage on the property expires.'

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- Lake Mary, FL, USA
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This company purports to be a home warranty company, and they sent a letter to my dead father at my home address. This company purports to sell home warranties, and does not provide a name of the company or a location anywhere. The mail always claims that you must act now because "you HAVE NOT CONTACTED" them to update a home warranty so you might be financially liable for anything that happens. The bold type lettering on the mailing is always designed to put fear in people that they have not done something they have to do. My elderly mother has also received letters from this company at her home in Florida.

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