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Citi Bank

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Citi Bank Reports & Reviews (6)

- Green Bay, WI, USA • Sep 03, 2026

A man called my wife and said he was from fraud dept of Citi Bank. She gave him my number and I got suspicious when he tried to access my email account. I called Citi Bank after I talked with Joseph (the fraudster) and cancelled the card and changed my email password.

The scammers are sending text messages and trying to get sensitive information from victims. See example

"

ClTlBANK: Your checking account has recentIy been Iocked by our fraud team, pIease visit us at https://securedb9c.com

"

The whole website is trying to imitate Citi Bank and Google Authentication to get CC, email And passwords.

This is the second variation of this text message this week, they are pretending to work for CITI Bank and redirecting people to an scamming website that steal CC, passwords and email information, see copy of the message below

"

CITl: Your checking account has been Iocked by our fraud team. PIease visit us at https://secured-secv3.com/

"

In October, 2021 my husband got a promotion email from Citi bank. (see attach). They offered 60000 American airlines miles after completing all requirements. He did it. Then he asked Citi bank about promotion and the respond was that he didn't meet requirements. Because bank changed it (but we downloaded and saved original one) and they didn't want to do anything because they don't want to see documents which we have. And they don'r want to give us email address where we can sent it. Scam.

Thank you for being a part of the Citibank Family. We know you're busy. But if you could please just take a few minutes to log in at the website for your retail credit card issued by Citibank to review your account status would be appreciated. If you would prefer to call us. Please feel free to as it is always great to get a chance to speak with one of our valued clients. Our toll-free number is 18775875727 Once again, thanks for being a valued Citibank customer.

I receive a call from this number almost daily. I have answered it before and there were individuals talking in the background. I was hung up on five seconds after answering.

- Mena, AR, USA

RECEIVED PHONE CALL FROM RICHARD MAPLE, STATING THAT I WAS BEING SUED BY CITI BANK CREDIT CARD COMPANY AND THAT I HAD TO PAY $722.00 IN ORDER TO CLEAR THE MATTER. I TOLD HIM I DID NOT HAVE IT, THEN HE TOLD ME HE WOULD HAVE TO TELL THEM THAT THEY WOULD HAVE TO TAKE ME TO COURT AND THEN IT WOULD COST ME $5000.00. I ASK IF THEY WOULD TAKE PAYMENTS AND HE SAID HE WOULD HAVE TO CHECK ON THAT HE CAME BACK AND SAID I WOULD HAVE TO PAY $150.00 RIGHT THEN AND $150.00 A MONTH. I TOLD HIME I JUST CAN NOT DO THAT. HE SAID WELL DON'T YOU HAVE CREDIT CARD AND I SAID WELL I HAVE THE ONE YOUR ARE CALLING ABOUT WITH CITI BANK AND HE SAID OH YOU LIED TO ME YOU SAID YOU NEVER HAD THAT CARD, THEN HE SAID I AM GOING TO GO AHEAD AND HAVE THEM SUE YOU. I SAID IS THEIR NOT ANYOTHER WAY I CAN PAY THIS AND HE SAID YOU CAN USE YOUR CREDIT CARD TO PAY THIS OFF @ $722.00 AND THEN JUST PAY THE CREDIT CARD COMPANY $35.00 PER MONTH. THE MAN GOT VERY ANGER WITH ME THEN HE SAID JUST PAY THE $575.00 AND SEND TO THE ADDRESS. I SAID HOW DO I DO THIS AND I JUST DON'T HAVE IT SO I AM GOING TO TALK TO MY ATTY AND HE SAID YOU DO THAT, I WILLSEE YOU IN COURT. HE MADE THE STATMENT "OH YOU CAN AFFORD A LAYER BUT YOU CANT AFORD TO PAY THIS. I THEN HUNG UP AND CALLED MY CREDIT CARD COMPANY AND ASK IF THEY WERE SUEING ME AND THEY SAID NO THEY WERE NOT.

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