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Warranty Reports & Reviews (35)

- Hattiesburg, MS, USA • Mar 31, 2024

My elderly mother received this piece of mail, I examined and determined it to be highly suspect.

Return address at top left "Private & Confidential, (a barcode), Important: Read Carefully, Secured By: WORLD ALLIANCE FINANCIAL CORP"

At top right of page it gives a " Property Code, Phone, and Expiration Date"

NOTE: personal info is deleted in following description

Body of letter in large BOLD letters proclaims "RESPONSE TO THIS NOTICE REQUESTED. ATTENTION: (name deleted) RESIDING AT: (address deleted), This notice is to inform you that the property's home warranty, at (address deleted), secured by WORLD ALLIANCE FINANCIAL CORP, may be expiring or may have already expired. Please contact our office at 1-805-504-8151. Based on your purchase date, you may have a home warranty policy that could expire SOON. You may qualify for coverage up to 3 years. Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with any home repairs. It is important to contact our office at 1-805-504-8151 prior to the expiration date to avoid any unnecessary delays in your coverage. CONTACT OUR OFFICE: 1-805-504-8151 Monday - Friday 8:00 am - 6:00 pm CST Saturday 9:00 am - 2:00 pm CST Refer to Property Code (alphanumeric code deleted) Please be advised that the amount you spend on home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Hot Water Heater, Furnace, Appliances, others will only increase with the age of your home."

In tiny italicized font at bottom of page "Not all consumers have previous coverage. We are not affiliated with your current mortgage company."

Using a barcode scanner on phone the barcode in the "return address" reads 4717571411116

Envelope US Postage Paid Permit No 5497. Presorted Standard Mailed From Zip Code 63155

I am hoping that my mother did not fall for this in the past, but going forward we will be certain not to respond to this kind of underhanded, high pressure and misleading marketing if at all possible.

- Newport News, VA, USA • Feb 07, 2024

Scammer sent “final notice” in a letter meant to appear as though it was from my mortgage broker. Listed as “urgent and time sensitive”

- Chicago, IL, USA • Jan 24, 2024

Scam unnecessary new car warranty payments. I called, blocked my caller ID, to just verify for this report. I did not provide any info or $.

- Oswego, IL, USA • Jan 23, 2024

Received a postcard stating that, "Our records indicate that you have not contacted us to have your vehicle protection activated. This notice is to inform you that your 2023 Subaru Forester is in need of vehicle protection in order to ensure its continued safe operation. Please call us today at 1-800-897-0439. By neglecting to activate your protection program you will be responsible for paying all repairs out of pocket."

- Spencer, IA, USA • Dec 20, 2023

Person called trying to get me to buy more warranty on a used car. They had a lot of information about the car, my number, birth date, address, etc. Not sure how they got all this info? I hung up and they kept calling, they sent text messages as well.

• Aug 15, 2023

"Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that your factory warranty expired and you will be responsible for any repairs.

Coverage will cover 1) extension through 2030, 2) up to an additional 100k miles 3) platinum powertrain

Options to cover : engines,transmission, transfer unit 4x4,drive axle assembly, front and rear suspension, steering, ac unit, gps,windows,electrical equipment, seals,gaskets, brake systems, most mechanical parts"

"Operating hours : M-F 7a-7p,

Sat 10a-4p CST

• Jul 07, 2023

I received a "FINAL NOTICE" letter about my home warranty. It was sent via US Mail "MAILED FROM ZIP CODE 95813", using presorted standard US Postage PERMIT #1935. The return address spot only states THIS NOTICE IS TIME SENSITIVE; SENT ON 6/29/2023, INFORMATION FOR MORTGAGEE ONLY from HOME WARRANTY DIVISION. From the exterior of the mailing, it looks like there is a check but inside it is a Registration Fee Voucher for $199.00 for Record ID: (#), made out to me with my address. It has my name and street address in its warning that my home warranty "secured by my current lender, may be expiring or may have already expired." The contact number that they demand I respond to is 1-833-932-0551.

- Toledo, OH, USA • May 25, 2023

Detailed Mailing laminated post card

- Kissimmee, FL, USA • May 18, 2023

Claims to be car warranty center, wants to know mileage on the car. Cat is new car with lifetime warranty.

I recently moved to a new house and received a pink letter, titled: "Final Notice, Immediate Response to this Notice Requested from Home Warranty Division, Extremely Urgent & Time Sensitive."

I received this letter the day I moved into my new house. Since I didn't have internet installed and poor internet service on my phone at the time to do research, I panicked and called them. The letter stated "Final Notice", "PLEASE Call IMMEDIATELY (by a deadline) as this will be our FINAL attempt to NOTIFY YOU- 1-888-206-6566." Being a first time home buyer, I didn't realize that scammers would have my information so soon about my new home and lender. I thought they were affiliated with my lender. First I spoke to a man who said this that was the final notice and the last time I can call that number to claim the offer (I don't recall receiving prior notices from them). Then he transferred me to a woman named Debra, the Finance Manager to sign up for "home warranty". She asked for personal information such as credit card information, driver's license, who else owns the property with me, my previous address. I think they also asked for my date of birth, last four digits of ssn, employer, and my title.

The lady told me I was qualified for the 3 year platinum plan at a discounted price since I am a first time home buyer. The plan covers all major items in the house like furnace, plumbing, water heater, electronics, stove tops, oven, dishwasher, all major appliances, garage door opener, roofing etc. Pretty much the front and back of the house. She asked if I was a student to be eligible for another discount and compared prices from discounts and no discounts.

With the first time home buyer's discounted rate, she said it costs $187 a month for the first 18 months, then I'll have to pay in full for the remainder of the 18 months. She mentioned the first payment will be due on the 9th of every month and there will be a one-time activiation charge of $100. The total for 3 years is $3,560. They said the activation should take up to 30 days and I will receive a blue booklet with the policy information within 3-5 days, which I never received and it's been over 2 weeks. They also said I can make changes to the policy any time by calling their customer service number: (888) 525-0760, opened 24/7 everyday. I noticed the number is different than the one in the letter. They also mentioned that there will always be a live person and it will never automated. They gave me a confirmation ID number to refer to when I call. Lastly, Debra said that each time I file a claim, I will be billed $75. If something (i.e. appliances) isn't working or if there are issues, they will send someone to our home to check it and try to fix it. If they are unable to repair it, then they will replace it at no additional charge (except for the $75 each time I file a claim). I had some suspicion after the fact but already provided my personal information.

I found out it was a scam today when I googled it. Other residents have also received similar pink "final notice" letters letting them know that they need to purchase home warranty immediately or that their home warranty will expire soon. I checked my credit card statement and noticed a $100 charge. It appeared as "Home Warranty 888-251-4166, CA.." on my statement. I read online that if you call their customer service number and try to cancel, they'll say the request will be escalated to their supervisor and they will call back, but never do.

I hope no one else gets scammed.

+1
• Apr 16, 2024

I unfortunately got hit with the same thing, but for auto warranty renewal...10 times out of 10 from the same service, since they gave me the same customer service number of 1-888-525-0760. Did they try to make any other charges aside from the $100 initial? If so, what did you do to resolve it?

- Indianapolis, IN, USA

Caller by the supposed name of Dan left a lengthy message about my car warranty nearing expiration. He said it was my final courtesy call. He urged me to press one to speak with a warranty specialist. How do I know it is a scam? My car is a 2014 model and the warranty expired a while ago. He did not mention my specific dealership name. He had no idea of the mileage on my car.

These people won’t stop calling me! They say they are from a warranty company for my new car and I’ve asked them to stop calling and they won’t.

- Waianae, HI, USA

Received calls from several numbers to call 856-262-7911. This number belongs to someone who states he thinks his phone has been hacked and has received numerous calls from people receiving the same message, from the same area. All coming from Honolulu, HI.

Calls are coming through from a Maui #, same warranty recording. Press 1 to talk to someone, press 2 to take me off your list. One time it was actually a person on the other line. I asked the person how they got my number and the person hung up. 808-536-6956 and 808-877-4361. I tried calling those #'s back and it comes up with a weird tone and won't go through.

- Birmingham, AL, USA

My auto warranty is about to expire.They asked if I wanted to speak to an agent about renewing my warranty. I said yes.The question was repeated and I realized it was a recording. I said no and they disconnected.I redialed the number several times and it was busy.

Automatic call saying I needed Warranty services

- Midland, MI, USA

Automated Caller asks if you'd like to hear about the expiration of "your warranty" - just bought a car, so I said Yes. It then asks if I'd like to hear more. I said No. it disconnected.

Got called about a warranty and they said right away "can you hear me okay " and I said "yes"

- Rugby, ND, USA

Called asking if I wanted information on my warranty

- Olmsted Falls, OH, USA

It's an automated call about a warranty renewal trying to record me saying yes. They never say what the warranty is for. I called the number back and got a recording about a survey that had switched numbers and was unavailable. Not sure if any charges were added to my phone bill

- Mentor, OH, USA

They said they were a Warranty Program and asked if "Can you hear me"

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