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Warranty

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Warranty Reports & Reviews (44)

- Des Moines, IA, USA • Dec 27, 2024

A notice to inform me that vehicle factory warranty was about to expire or is expired. Give them a call in 5 business days or I will be responsible for all repairs. This is a scam because there is no contact information at all only a phone number' so don't fall for it!!

- Gulfport, MS, USA • Dec 24, 2024

Repeatedly sent mail stating my home warranty was expiring with a final notice expiration date.

- Orlando, FL, USA • Dec 18, 2024

I received a mail from a company that does not say its name but mentions my name, address and make, model and year of my car. It kept asking me to call a certain number to renew my car's factory warranty. There was urgency in the letter everywhere. Things like - "time sensitive", "response requested" "attention" "final attempt to notify you" "respond in 5 days" "call immediately" "you are at a risk of being financial liable' etc were used throughout the mail. This was a big red flag.

- Flora, MS, USA • Dec 16, 2024

My mom received a letter about an expiring home warranty. Researched it firat and found out it was a scam reported back in March of this year. Did not call the number, but I suspect they would have scammed my elderly mother.

- Grand Rapids, MI, USA • Dec 02, 2024

Letter in mail claiming my truck factory warranty expired (not true) and to call with VIN number to pay to have it replaced with new insurance.

- Ames, IA, USA • Nov 11, 2024

Received unsolicited mailer with no company name or website with the following text.

"IMMEDIATE RESPONSE REQUESTED

Attention: [name]

Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, you will be responsible for paying any repairs.

However, if expired, you can still activate a service contract on your vehicle before it's too late.

Please call: 1-888-307-2075

"

• May 30, 2024

scam letter that stated I needed to reach out to avoid delays in my home warranty coverage. It had the bank that initially financed my home and encouraged me to call. Never had it. 805-504-8151

+1
- West Des Moines, IA, USA • Apr 30, 2024

Same as previously listed scam letter on this site. Said I needed to reach out to avoid delays in my home warranty coverage. It had the bank that initially financed my home and encouraged me to call.

+1
- Davenport, IA, USA • Apr 26, 2024

Letter from “Home Warranty Division Private and Confidential” which listed my mortgage lender, my name, and said it is a final notice that my home warranty will expire on 5/02/2024

+1
- Hattiesburg, MS, USA • Mar 31, 2024

My elderly mother received this piece of mail, I examined and determined it to be highly suspect.

Return address at top left "Private & Confidential, (a barcode), Important: Read Carefully, Secured By: WORLD ALLIANCE FINANCIAL CORP"

At top right of page it gives a " Property Code, Phone, and Expiration Date"

NOTE: personal info is deleted in following description

Body of letter in large BOLD letters proclaims "RESPONSE TO THIS NOTICE REQUESTED. ATTENTION: (name deleted) RESIDING AT: (address deleted), This notice is to inform you that the property's home warranty, at (address deleted), secured by WORLD ALLIANCE FINANCIAL CORP, may be expiring or may have already expired. Please contact our office at 1-805-504-8151. Based on your purchase date, you may have a home warranty policy that could expire SOON. You may qualify for coverage up to 3 years. Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with any home repairs. It is important to contact our office at 1-805-504-8151 prior to the expiration date to avoid any unnecessary delays in your coverage. CONTACT OUR OFFICE: 1-805-504-8151 Monday - Friday 8:00 am - 6:00 pm CST Saturday 9:00 am - 2:00 pm CST Refer to Property Code (alphanumeric code deleted) Please be advised that the amount you spend on home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Hot Water Heater, Furnace, Appliances, others will only increase with the age of your home."

In tiny italicized font at bottom of page "Not all consumers have previous coverage. We are not affiliated with your current mortgage company."

Using a barcode scanner on phone the barcode in the "return address" reads 4717571411116

Envelope US Postage Paid Permit No 5497. Presorted Standard Mailed From Zip Code 63155

I am hoping that my mother did not fall for this in the past, but going forward we will be certain not to respond to this kind of underhanded, high pressure and misleading marketing if at all possible.

+4
- Newport News, VA, USA • Feb 07, 2024

Scammer sent “final notice” in a letter meant to appear as though it was from my mortgage broker. Listed as “urgent and time sensitive”

+1
- Chicago, IL, USA • Jan 24, 2024

Scam unnecessary new car warranty payments. I called, blocked my caller ID, to just verify for this report. I did not provide any info or $.

- Oswego, IL, USA • Jan 23, 2024

Received a postcard stating that, "Our records indicate that you have not contacted us to have your vehicle protection activated. This notice is to inform you that your 2023 Subaru Forester is in need of vehicle protection in order to ensure its continued safe operation. Please call us today at 1-800-897-0439. By neglecting to activate your protection program you will be responsible for paying all repairs out of pocket."

- Spencer, IA, USA

Person called trying to get me to buy more warranty on a used car. They had a lot of information about the car, my number, birth date, address, etc. Not sure how they got all this info? I hung up and they kept calling, they sent text messages as well.

"Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that your factory warranty expired and you will be responsible for any repairs.

Coverage will cover 1) extension through 2030, 2) up to an additional 100k miles 3) platinum powertrain

Options to cover : engines,transmission, transfer unit 4x4,drive axle assembly, front and rear suspension, steering, ac unit, gps,windows,electrical equipment, seals,gaskets, brake systems, most mechanical parts"

"Operating hours : M-F 7a-7p,

Sat 10a-4p CST

I received a "FINAL NOTICE" letter about my home warranty. It was sent via US Mail "MAILED FROM ZIP CODE 95813", using presorted standard US Postage PERMIT #1935. The return address spot only states THIS NOTICE IS TIME SENSITIVE; SENT ON 6/29/2023, INFORMATION FOR MORTGAGEE ONLY from HOME WARRANTY DIVISION. From the exterior of the mailing, it looks like there is a check but inside it is a Registration Fee Voucher for $199.00 for Record ID: (#), made out to me with my address. It has my name and street address in its warning that my home warranty "secured by my current lender, may be expiring or may have already expired." The contact number that they demand I respond to is 1-833-932-0551.

- Toledo, OH, USA

Detailed Mailing laminated post card

- Kissimmee, FL, USA

Claims to be car warranty center, wants to know mileage on the car. Cat is new car with lifetime warranty.

I recently moved to a new house and received a pink letter, titled: "Final Notice, Immediate Response to this Notice Requested from Home Warranty Division, Extremely Urgent & Time Sensitive."

I received this letter the day I moved into my new house. Since I didn't have internet installed and poor internet service on my phone at the time to do research, I panicked and called them. The letter stated "Final Notice", "PLEASE Call IMMEDIATELY (by a deadline) as this will be our FINAL attempt to NOTIFY YOU- 1-888-206-6566." Being a first time home buyer, I didn't realize that scammers would have my information so soon about my new home and lender. I thought they were affiliated with my lender. First I spoke to a man who said this that was the final notice and the last time I can call that number to claim the offer (I don't recall receiving prior notices from them). Then he transferred me to a woman named Debra, the Finance Manager to sign up for "home warranty". She asked for personal information such as credit card information, driver's license, who else owns the property with me, my previous address. I think they also asked for my date of birth, last four digits of ssn, employer, and my title.

The lady told me I was qualified for the 3 year platinum plan at a discounted price since I am a first time home buyer. The plan covers all major items in the house like furnace, plumbing, water heater, electronics, stove tops, oven, dishwasher, all major appliances, garage door opener, roofing etc. Pretty much the front and back of the house. She asked if I was a student to be eligible for another discount and compared prices from discounts and no discounts.

With the first time home buyer's discounted rate, she said it costs $187 a month for the first 18 months, then I'll have to pay in full for the remainder of the 18 months. She mentioned the first payment will be due on the 9th of every month and there will be a one-time activiation charge of $100. The total for 3 years is $3,560. They said the activation should take up to 30 days and I will receive a blue booklet with the policy information within 3-5 days, which I never received and it's been over 2 weeks. They also said I can make changes to the policy any time by calling their customer service number: (888) 525-0760, opened 24/7 everyday. I noticed the number is different than the one in the letter. They also mentioned that there will always be a live person and it will never automated. They gave me a confirmation ID number to refer to when I call. Lastly, Debra said that each time I file a claim, I will be billed $75. If something (i.e. appliances) isn't working or if there are issues, they will send someone to our home to check it and try to fix it. If they are unable to repair it, then they will replace it at no additional charge (except for the $75 each time I file a claim). I had some suspicion after the fact but already provided my personal information.

I found out it was a scam today when I googled it. Other residents have also received similar pink "final notice" letters letting them know that they need to purchase home warranty immediately or that their home warranty will expire soon. I checked my credit card statement and noticed a $100 charge. It appeared as "Home Warranty 888-251-4166, CA.." on my statement. I read online that if you call their customer service number and try to cancel, they'll say the request will be escalated to their supervisor and they will call back, but never do.

I hope no one else gets scammed.

+1
• Apr 16, 2024

I unfortunately got hit with the same thing, but for auto warranty renewal...10 times out of 10 from the same service, since they gave me the same customer service number of 1-888-525-0760. Did they try to make any other charges aside from the $100 initial? If so, what did you do to resolve it?

- Indianapolis, IN, USA

Caller by the supposed name of Dan left a lengthy message about my car warranty nearing expiration. He said it was my final courtesy call. He urged me to press one to speak with a warranty specialist. How do I know it is a scam? My car is a 2014 model and the warranty expired a while ago. He did not mention my specific dealership name. He had no idea of the mileage on my car.

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