Warranty Reports & Reviews (69)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Warranty , help other victims by adding it!
I received this letter the day I moved into my new house. Since I didn't have internet installed and poor internet service on my phone at the time to do research, I panicked and called them. The letter stated "Final Notice", "PLEASE Call IMMEDIATELY (by a deadline) as this will be our FINAL attempt to NOTIFY YOU- 1-888-206-6566." Being a first time home buyer, I didn't realize that scammers would have my information so soon about my new home and lender. I thought they were affiliated with my lender. First I spoke to a man who said this that was the final notice and the last time I can call that number to claim the offer (I don't recall receiving prior notices from them). Then he transferred me to a woman named Debra, the Finance Manager to sign up for "home warranty". She asked for personal information such as credit card information, driver's license, who else owns the property with me, my previous address. I think they also asked for my date of birth, last four digits of ssn, employer, and my title.
The lady told me I was qualified for the 3 year platinum plan at a discounted price since I am a first time home buyer. The plan covers all major items in the house like furnace, plumbing, water heater, electronics, stove tops, oven, dishwasher, all major appliances, garage door opener, roofing etc. Pretty much the front and back of the house. She asked if I was a student to be eligible for another discount and compared prices from discounts and no discounts.
With the first time home buyer's discounted rate, she said it costs $187 a month for the first 18 months, then I'll have to pay in full for the remainder of the 18 months. She mentioned the first payment will be due on the 9th of every month and there will be a one-time activiation charge of $100. The total for 3 years is $3,560. They said the activation should take up to 30 days and I will receive a blue booklet with the policy information within 3-5 days, which I never received and it's been over 2 weeks. They also said I can make changes to the policy any time by calling their customer service number: (888) 525-0760, opened 24/7 everyday. I noticed the number is different than the one in the letter. They also mentioned that there will always be a live person and it will never automated. They gave me a confirmation ID number to refer to when I call. Lastly, Debra said that each time I file a claim, I will be billed $75. If something (i.e. appliances) isn't working or if there are issues, they will send someone to our home to check it and try to fix it. If they are unable to repair it, then they will replace it at no additional charge (except for the $75 each time I file a claim). I had some suspicion after the fact but already provided my personal information.
I found out it was a scam today when I googled it. Other residents have also received similar pink "final notice" letters letting them know that they need to purchase home warranty immediately or that their home warranty will expire soon. I checked my credit card statement and noticed a $100 charge. It appeared as "Home Warranty 888-251-4166, CA.." on my statement. I read online that if you call their customer service number and try to cancel, they'll say the request will be escalated to their supervisor and they will call back, but never do.
I hope no one else gets scammed.
Calls are coming through from a Maui #, same warranty recording. Press 1 to talk to someone, press 2 to take me off your list. One time it was actually a person on the other line. I asked the person how they got my number and the person hung up. 808-536-6956 and 808-877-4361. I tried calling those #'s back and it comes up with a weird tone and won't go through.