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Blossom Flower Delivery

Blossom Flower Delivery Reports & Reviews – Page 14 (380)

  My father died last week &

My aunt went on line &’searched for flower delivery services in his area (slightly remote-she found ProFlowers,etc wouldn’t deliver there or not in a timely fashion) She came across The Blossom (they claim to work with florists in the area to fulfill the many beautiful arrangements on their website-She ordered a plant & flower arrangement to be delivered to his home in Rochester, Vt, received a legitimate looking confirmation email with all the details including what the message on the card should say. When she saw a picture of what arrived it looked NOTHING like what she had ordered it was only a plant & missing flowers completely (nothing was “substituted” as their policies & customer service claimed) & the card was no where close to what was requested (I have pics of all but can only post 1 here-actual arrangement & card is attached-card message from their confirmation email: *Dear Nancy and Rich, We are so very sad for your loss. George was blessed to be with two people he loved so very much. You took the best care of him. Our thoughts and prayers are with you both. Arlene, John, The Notre and Perreault families*). I consulted their website on how to handle any issues & emailed a Samantha Daniels at the [email protected] as instructed-I received a despicable response back blaming COVID etc etc & was told they would credit her card $5 on a $82 order (which is probably the actual value of the “plant” they delivered) but she needed to call them ASAP, she attempted to and was told that Samantha Daniels was “not taking calls & the $5 was all they could offer despite the fact the arrangement was not even close to the picture on the website. Since then I have found hundreds upon hundreds of complaints on the ScamPulse.com site and also discovered that their website is a fake most of the headings and subheadings are links to the previous page not to work they say can’t seem to find where this business originates but seems like a lot of people in California have had issues with them not sure why they are still in operation as these complaints go back months and months and almost daily multiple reviews on the ScamPulse.com site.

+1
- Mount Pleasant, SC, USA

I ordered flowers on 6/27 to be delivered that same day (Saturday) for an event to be held on Sunday. I specifically asked if I was dealing directly with the florist and not an offer transfer service and was told I was talking to the florist. I ordered a $65 arrangement and was told there would be an $18 delivery charge. The flowers were not delivered until 6/29. I spoke to the florist who said the order was placed by someone who identified himself as the same name as was on the credit card he gave (not my name). The order was for $45 with a $15 delivery fee. The florist told the person who placed the order that it would not be able to be delivered until today and he said that was ok

SCAM DO NOT USE. They never deliver and try to charge MORE to deliver the following day. Not sure what the public can do about these scammers.

+1

We ordered flowers for a staff member and it was never delivered! Called multiple time and asked for it to be escalated. We asked for a refund or for the flowers to be resent without us paying again and they declined ---they insisted that the driver delivered it. We paid $104.97 USD for a gift that was never delivered. Would not recommend buying from this company!

+1

I ordered my daughter flowers for her birthday. They were not delivered, but I was charged $86.00 for them. I am terribly disappointed that a company would treat an important occasion with such callousness and lack of professionalism.

Ordered flowers that were not
Delivered. Same story as others have posted - they are buying time by
Texting excuses, most likely until cc charge goes through. My bank says I can dispute and reverse. I see now from
These complaints they are a
Fraud. Lesson learned.
Photo 1 proof in review #16265447 about Blossom Flower Delivery

You all can file a complaint with FTC at
https://reportfraud.ftc.gov/#/form/confirmation
That’s what I did -

Blossom Flower Delivery is a con artist company, they claim to be a local florist, take your money and call a local florist pretending to be a customer sending flowers in that area. They describe a type of arrangement that the original customer wanted and give half to the local florist. A much smaller version of the original item is then sent out. The local florist has no idea as they are presenting themselves as a customer not a third party business. A very shady business practice that mostly hurts the consumer and the person the gift is intended for. Do not use this unscrupulous business ever

$85 down the drain and total embarassment. Flowers were delivered 2 days later than their website said (same day delivery). Not any of the flwoers or colors I ordered. The flowers came wrapped in cellopahone with the UPC still attached...no vase. Basically picked them up at the quickie mart. Their so called enclosure card was a piece of paper folded in half with a messy handwritten note. I've never been so humiliated when trying to send someone sympathy flowers during their loss of a loved one! This place is a total scam! They have tried offering me $20...UMM NO! I opened a dispute with my paypal credit card. Several BBB negative reviews/reports for this company.
Photo 1 proof in review #16262363 about Blossom Flower Delivery
Photo 2 proof in review #16262363 about Blossom Flower Delivery
Photo 3 proof in review #16262363 about Blossom Flower Delivery
Photo 4 proof in review #16262363 about Blossom Flower Delivery
Photo 5 proof in review #16262363 about Blossom Flower Delivery
Photo 6 proof in review #16262363 about Blossom Flower Delivery

+1

Refuse to provide answers or the flowers. It is now past the recipient's graduation, and they want an additional 48-72 hours to respond. Basically, they have ripped me off for $100
Ordered on 5/26
Original delivery date: 5/28
Message received on 5/31/2021 after sending inquiries & calling on 5/29, 5/30, and 5/31.
“I do not have a response for you at the moment. I will request to have our delivery logs double checked manually and we will need to get back to you within 48-72 hours via email or phone.”

- Portland, OR, USA

I placed a prefer on May 17,2021 for funeral. Oder # 00283. Delivery was suppose before 6 pm. A pre funeral service was at 7:30 pm. The flowers did show up.

I callled 4 times each time they put me on hold never the flowers.

On May 18, 2021 at 8 am I called upset they put me hold. I spent approximately 4 hours calling and on hold. They never showed up. They refuse to my money back.

+2
- Lexington, KY, USA

I ordered flowers for Mother's Day. They never arrived. The tracking keeps updating to the following day. You can't get anyone on customer service phone number. It hangs up on you. No one responds to the customer service email. And they give you an opportunity to cancel the flower delivery for a credit of 10% of the total purchase price. It is a total scam.

+2
- Suffolk, VA, USA

Ordered flowers for my mother and flowers were never delivered. My bank account was charged over $100. I called and was put on hold. I stayed on hold for 1 hour before I hung up. Tried many times to speak to a company rep but was never given the opportunity

+2

Ordered flowers for Mother’s Day from blossom flower. Scheduled delivery for may 8th (ordered May 3rd)

Flowers did not arrive, I called to check why... given driver excuses and the run around. They promise next day delivery and now 2 days later still nothing. They will only receive phone calls from those who wish to make orders, and they will argue and not agree to a refund until they speak with their “driver”.

They also will keep you on hold for up to an hour, then hang up, with no resolution. SCAM.

I checked reviews and this has happened to hundreds of others. Money spent.... no flowers and no refund.

Shameful.

Business guarantees next day for delivery by supposedly contracting with local florists. They take your money and then never deliver flowers. They'll message back while your bank purchase is pending and then once pending status changes and they have your money, they no longer respond while never receiving your order.

THIS IS A SCAM. They claim to be able to order/deliver “same day” but, then email you (not call you) and say that they were unable to deliver the flowers due to high order volume. Then they emailed saying they needed an editions phone number for the recipient... how can I surprise someone with flowers if you’re going to call them? And then they would offer any refund, or discount and were incredibly unhelpful and vague with every answer. DO NOT ORDER FROM THEM - THEY WILL NOT DELIVER ON TIME - IT IS A SCAM.
Photo 1 proof in review #16234630 about Blossom Flower Delivery

+1

I have learned my lesson they were supposed to deliver by Mothers Day and now they are telling me that they are waiting for merchandise that tomorrow they will deliver. I should never order from them. I don't even know if they will give me my money back.

They pose as a flower delivery service and never delivery flowers. Do not refund money and will not return messages sent. They say they give you tracking and will let you know when flower are delivered but you never hear back from them.

- Albuquerque, NM, USA

Flowers are ordered and paid for online and then never delivered. When you call customer service you are placed on hold and the phone tree system disconnect you repeatedly whether your wait on hold or press #2. They send you bogus email message below:

Dear Indica Bushee

We are terribly sorry but we were unable to complete the delivery in a timely manner. The demand of flowers truly exceeded our expectations, leaving our stock empty and we also experienced a delay of delivery. We will reschedule your delivery on the next available delivery day when fresh flowers will be available. We will include a note of apology from our company. We apologize for any inconvenience this delay might have caused. We appreciate your patience and understanding

Horrible experience! Called 05/01/2021 for flowers the claimed they would be delivered same day. Called them today (05/02/2021) first of all they hung up on me 3 times. Finally reached someone and they claim to have “cancelled” the order but seeing these reviews I can see I won’t be getting my money back. 10/10 worse place to order flowers again. It pays to do research.

+3

So do you think I won't be able to get my money back?

- La Crosse, WI, USA

Ordered flowers from them for same day delivery. Was noticed at the end of the that they could not deliver them and they would be delivered then next day. When I asked what happened the gave me nothing but illogical excuses that didn’t make any sense. I was told that they didn’t get fresh flowers in from their supplier, which I questioned both because of how late in the day I had been notified, and because I placed the ordered at 11:30 am pst and felt like a shipment would have been delivered earlier to ensure delivery by 1pm. They assured me that would definitely be delivered that day. They were not and no notifications were sent to me or the person receiving the flowers. I emailed them again that night (the 6th time I had been prompted because of lack of action) to have no response. I called the following morning to be told the reason the order was not delivered was due to the delivery driver having a family emergency. I then demanded they tell me the name and number of the local florist being used to fulfill my order (their website clearly states that they are merely a third party provider and they contract out with local florists to complete the orders, which they denied when I talked to them), they could not provide me with any information, and said they could only say they were based in CA. I am currently waiting on a refund.

On Wednesday we ordered flowers for the following day Thursday, paid expedited fee for Early Delivery. They were not delivered. We called in the afternoon to see what the holdup was, they made excuses that there was a personal problem with the driver and that it would be delivered later that evening. We called the next day Friday, the same excuse. I told them it was unacceptable and to have a supervisor or manager deliver the flowers, they said they would try. Today is Saturday and the flowers still have not been delivered. I wish I would have read this company's "F" rating and reviews before making this purchase.

+1
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