Blossom Flower Delivery Reports & Reviews – Page 14 (380)
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My aunt went on line &’searched for flower delivery services in his area (slightly remote-she found ProFlowers,etc wouldn’t deliver there or not in a timely fashion) She came across The Blossom (they claim to work with florists in the area to fulfill the many beautiful arrangements on their website-She ordered a plant & flower arrangement to be delivered to his home in Rochester, Vt, received a legitimate looking confirmation email with all the details including what the message on the card should say. When she saw a picture of what arrived it looked NOTHING like what she had ordered it was only a plant & missing flowers completely (nothing was “substituted” as their policies & customer service claimed) & the card was no where close to what was requested (I have pics of all but can only post 1 here-actual arrangement & card is attached-card message from their confirmation email: *Dear Nancy and Rich, We are so very sad for your loss. George was blessed to be with two people he loved so very much. You took the best care of him. Our thoughts and prayers are with you both. Arlene, John, The Notre and Perreault families*). I consulted their website on how to handle any issues & emailed a Samantha Daniels at the [email protected] as instructed-I received a despicable response back blaming COVID etc etc & was told they would credit her card $5 on a $82 order (which is probably the actual value of the “plant” they delivered) but she needed to call them ASAP, she attempted to and was told that Samantha Daniels was “not taking calls & the $5 was all they could offer despite the fact the arrangement was not even close to the picture on the website. Since then I have found hundreds upon hundreds of complaints on the ScamPulse.com site and also discovered that their website is a fake most of the headings and subheadings are links to the previous page not to work they say can’t seem to find where this business originates but seems like a lot of people in California have had issues with them not sure why they are still in operation as these complaints go back months and months and almost daily multiple reviews on the ScamPulse.com site.
Delivered. Same story as others have posted - they are buying time by
Texting excuses, most likely until cc charge goes through. My bank says I can dispute and reverse. I see now from
These complaints they are a
Fraud. Lesson learned.
https://reportfraud.ftc.gov/#/form/confirmation
That’s what I did -
Ordered on 5/26
Original delivery date: 5/28
Message received on 5/31/2021 after sending inquiries & calling on 5/29, 5/30, and 5/31.
“I do not have a response for you at the moment. I will request to have our delivery logs double checked manually and we will need to get back to you within 48-72 hours via email or phone.”
I callled 4 times each time they put me on hold never the flowers.
On May 18, 2021 at 8 am I called upset they put me hold. I spent approximately 4 hours calling and on hold. They never showed up. They refuse to my money back.
Flowers did not arrive, I called to check why... given driver excuses and the run around. They promise next day delivery and now 2 days later still nothing. They will only receive phone calls from those who wish to make orders, and they will argue and not agree to a refund until they speak with their “driver”.
They also will keep you on hold for up to an hour, then hang up, with no resolution. SCAM.
I checked reviews and this has happened to hundreds of others. Money spent.... no flowers and no refund.
Shameful.
Dear Indica Bushee
We are terribly sorry but we were unable to complete the delivery in a timely manner. The demand of flowers truly exceeded our expectations, leaving our stock empty and we also experienced a delay of delivery. We will reschedule your delivery on the next available delivery day when fresh flowers will be available. We will include a note of apology from our company. We apologize for any inconvenience this delay might have caused. We appreciate your patience and understanding