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Blossom Flower Delivery

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Blossom Flower Delivery Reports & Reviews (306)

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THIS IS A SCAM. They claim to be able to order/deliver “same day” but, then email you (not call you) and say that they were unable to deliver the flowers due to high order volume. Then they emailed saying they needed an editions phone number for the recipient... how can I surprise someone with flowers if you’re going to call them? And then they would offer any refund, or discount and were incredibly unhelpful and vague with every answer. DO NOT ORDER FROM THEM - THEY WILL NOT DELIVER ON TIME - IT IS A SCAM.

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I have learned my lesson they were supposed to deliver by Mothers Day and now they are telling me that they are waiting for merchandise that tomorrow they will deliver. I should never order from them. I don't even know if they will give me my money back.

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They pose as a flower delivery service and never delivery flowers. Do not refund money and will not return messages sent. They say they give you tracking and will let you know when flower are delivered but you never hear back from them.

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- Albuquerque, NM, USA
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Flowers are ordered and paid for online and then never delivered. When you call customer service you are placed on hold and the phone tree system disconnect you repeatedly whether your wait on hold or press #2. They send you bogus email message below:

Dear Indica Bushee

We are terribly sorry but we were unable to complete the delivery in a timely manner. The demand of flowers truly exceeded our expectations, leaving our stock empty and we also experienced a delay of delivery. We will reschedule your delivery on the next available delivery day when fresh flowers will be available. We will include a note of apology from our company. We apologize for any inconvenience this delay might have caused. We appreciate your patience and understanding

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Horrible experience! Called 05/01/2021 for flowers the claimed they would be delivered same day. Called them today (05/02/2021) first of all they hung up on me 3 times. Finally reached someone and they claim to have “cancelled” the order but seeing these reviews I can see I won’t be getting my money back. 10/10 worse place to order flowers again. It pays to do research.

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So do you think I won't be able to get my money back?

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- La Crosse, WI, USA
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Ordered flowers from them for same day delivery. Was noticed at the end of the that they could not deliver them and they would be delivered then next day. When I asked what happened the gave me nothing but illogical excuses that didn’t make any sense. I was told that they didn’t get fresh flowers in from their supplier, which I questioned both because of how late in the day I had been notified, and because I placed the ordered at 11:30 am pst and felt like a shipment would have been delivered earlier to ensure delivery by 1pm. They assured me that would definitely be delivered that day. They were not and no notifications were sent to me or the person receiving the flowers. I emailed them again that night (the 6th time I had been prompted because of lack of action) to have no response. I called the following morning to be told the reason the order was not delivered was due to the delivery driver having a family emergency. I then demanded they tell me the name and number of the local florist being used to fulfill my order (their website clearly states that they are merely a third party provider and they contract out with local florists to complete the orders, which they denied when I talked to them), they could not provide me with any information, and said they could only say they were based in CA. I am currently waiting on a refund.

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On Wednesday we ordered flowers for the following day Thursday, paid expedited fee for Early Delivery. They were not delivered. We called in the afternoon to see what the holdup was, they made excuses that there was a personal problem with the driver and that it would be delivered later that evening. We called the next day Friday, the same excuse. I told them it was unacceptable and to have a supervisor or manager deliver the flowers, they said they would try. Today is Saturday and the flowers still have not been delivered. I wish I would have read this company's "F" rating and reviews before making this purchase.

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I placed an order for flower delivery to my girlfriends birthday. Payment went through, received an email stating they delivered. They never delivered. Calls made, they hung up on me. Emailed with no response. Ended up calling again the next day. Got into an argument on my request to be reimbursed. Read reviews on this site and nothing but trouble from many people using their service. They need to be investigated and fined!! I am out $90.00 and have never been treated so poorly.

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They never return my money on my debit card after my order was canceled. I called no answer. I'm so upset. I'm on a fixed income. The flowers were for my sister Birthday

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- Pen Argyl, PA, USA
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I ordered flowers to be delivered to a co-worker from a group (whom which I collected money from to send the arrangement) Order placed: April 14, 2021 with scheduled delivery date of 4/16/2021. I receive email confirmation immediately with an order number and utilized the phone number the following day to update an address error and modify the sending message. I spoke with an agent to walked me through the process to make the appropriate updates. Order was not receive on scheduled date 4/16/2019 (Friday). After work on 4/19/2021 (Monday) there was still no record of receipt. I called the same number and selected option 2 (existing orders) and received the message this number is no longer in service and got disconnected. I immediately starting "Googling "this company and realized this is a common (and recent) occurrence for this company. I called a second time and selected option 1 (new orders) and was able to speak to a representative after approximately a 10 minute wait. I began the conversation by stating I was aware of their suspicious business practices and wanted to my money refunded immediately. I also requested the attendant remain on the line with me in fear they would put me on hold and disconnect me (as stated in previous complaints). The attendant remained on the line for the duration of the conversation and after stating many reasons for the failed delivery, she agreed to issue a request for cancellation/refund email, which I confirmed I received the email prior to hanging up. I was promised a refund in 1-6 business, but since the company had lost my trust, I proceeded to call my bank to dispute the charge and request a new card. I am happy to report a refund was posted to my account the following day (4/20/2021). I am not sure of the status of this company because I did not give them a chance to "scam" me. There are several customers who have had their money taken, delayed /non-existent deliveries, and low quality products. My experience appeared to be following a similar pattern and I was too nervous to give blossomflowerdelivery.com the benefit of the doubt. I would never recommend this company or use them again.

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DO NOT USE: Ordered flowers yesterday to be delivered yesterday; receive message at 10 last night, not able to deliver. Tried three times to call company this morning. Got hung up on and transferred to nowhere. There is a pending charge on my credit card. I believe this business is a scam, and seeing now that there are many others who have had the same experience. I will be challenging the charge. Go local.

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They are horrible. Never got the flowers. And never got refunded. Total scam. I lost $85.00. They don't respond, don't answer phone. They hang up on you. The say they do not have managers. The whole experience was awful! They sent me messages saying the order was delayed 2 days in a row. They insisted that they had to have the recipients phone number. It was a gift, I am not giving random people my friends and families phone numbers. AWFUL! HORRIBLE! DO TRUST THEM!

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I ordered a same day delivery of tulips for my daughter's birthday on April 9, 2021 and they messaged me telling me that the ordered had been delayed. April 10, 2021, I got another message about the order being delayed again. Then they told me that they had to have the recipients phone number. I told them that I wasn't giving out my daughter's number. They hung up on me. It is notarized 12, 2021 and I have no flowers and they have not refunded me.

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- Spencerport, NY, USA
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Unfortunately I had the same issue a lot of other people have had. I ordered flowers and they were not delivered. I called the "customer service" number and I didn't get a person until i said i wanted to order something. It was a person with a foreign accent. When I started asking for detailed answers they hung up on me. This is disgusting. These people are evil. Like all scammers are obviously. I ordered birthday flowers for my mother who has been in isolation for over a year now because of the pandemic. I hope these people go straight to HELL.

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I ordered flowers for my mothers 91st birthday. On the day of her birthday they sent me a message telling me that they couldn’t deliver to that area. They had 3 days to let me know and they didn’t. Their customer service is horrible.

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DO NOT use this service! I ordered a specific flower bouquet for the first anniversary of my friend's mother's passing. They promised same day delivery with "minor substitutions," and instead of the bouquet I selected (many varied flowers and colors, called Life of the Party) they delivered a dozen red roses a full day late. I tried reaching out to them on the day the flowers should have been delivered and the following day to no avail. One customer service rep I talked to said they were "looking into what happened" then stopped answering before hanging up after ~10 minutes. A second customer service rep was very polite and apologetic, but when I followed up with a third rep via email, they blamed Covid and their "substitution policy." They offered me 10 dollars back from my 60 dollar order, and claimed that substituting the full bouquet with a dozen roses was within their substitution policy, even though it clearly was not equal in cost, shape, size, color, or feel. I have never been one to complain about these things, as I understand that human error and mistakes happen. However, my experience was not human error. This is a company wide disregard for customer satisfaction, and duty to deliver the products that were paid for. It's especially egregious to take advantage of customers who are often looking to send sympathy flowers. This company is a scam and I will yell about it to everyone as often as I can. Do not give this company your money.

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BUYER BEWARE!!! SCAM! My elderly parents ordered flowers to be delivered to my home after my surgery. The flowers were never delivered. Both my parents and myself dialed the phone number listed on their website and waited over 20 minutes only to have a man with a foreign accent hang up on us. I was finally contacted in response to an online chat and was told that the order was canceled and my dad's credit card would be credited. I asked for a cancellation confirmation number only to be told that its the same number as the original order. I asked for their physical location and the woman mispronounced the name of the city. I asked for the street address and she responded, "Main Street"; I asked for the street number and was told, "123". There is no business at the location she provided. This scam takes advantage of kind people who are only trying to send flowers to loved ones. THIS BUSINESS IS A SCAM AND NEEDS TO BE SHUT DOWN IMMEDIATELY.

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- Murrieta, CA, USA
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Ordered flowers through this company after I was informed that they were located in Mt.!

Paid $65 for what supposed to be a 1 foot tall green plant and carnation flower mixed arrangement.

When said arrangement did not show up the next day to my recipient, I had to call only to be hung up on.

After waiting 20 minutes in a customer que, just before closing, I was informed that they did not have the plants available to complete the order that day, it will be delivered the next day~!

Following day.. I witnessed the delivery of said arrangement via Skype!!!!! My beautiful plant/flower description and picture was just 4 little potted plants pushed into a silver metal tub surrounded by some straggled moss... No pink carnations, the plants looked like they cost 3$ from Home Depot!! I asked my recipient the name of the florist in Mt, It was a completely different florist. I called them and they informed me that this Blossom Flower Delivery company called and was the rudest company she had ever tried to work with~

I was informed that they are not in Mt, but in Los Angels, Ca. AND that the BFD company ordered the smallest and cheapest plant only arrangement and only wanted to pay her 50$ for it!!!! This BFD company will lure you in with pretty pictures, but there is no customer service... only liars! BTW seeing what I got from the local Mt florist... I won't be using them again either!!!

I was taken advantage of. Money taken under false advertisement. And received a inferior product. Stay away from this company!!!!

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- Farmington, UT, USA
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Just read the reviews of this company. When trying to cancel my order, I got two individuals who immediately hung up on me when I said I'd like to cancel my order. I finally talked to someone a third time (after sitting on hold for 10 mins) and they claimed it got cancelled but I have yet to receive an email confirmation. From all the other complaints and reviews, I'm surprised they haven't been shut down already.

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- East Brunswick, NJ, USA
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I ordered flowers to be delivered today. They were never ordered.

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I just called them to ask about my order and they hung up on me. I called back and the number won't accept my call! TOTAL SCAM!

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+1 (971) 257-5667 0 3
+1 (323) 489-6040 0 0

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