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Blossom Flower Delivery

Blossom Flower Delivery Reports & Reviews – Page 11 (380)

I ordered flowers to be delivered to a friend with same-day delivery. By the next day, they still had not been delivered. I called customer service see what was going on. They said their system indicated it had been delivered, but they would check with the delivery team to see what happened and send out a new bouquet within 24 hours.

36 hours later, still no delivery. I called to ask for a refund. They said that, if the flowers had not been delivered until 48 hours after my original call, then they would automatically refund my account. The next day (outside the 48-hour window), still no delivery and no refund.

I called them back to demand a refund, and they tried to go into the same song-and-dance that they would have to contact the delivery team and would send out a new bouquet. I told them that answer was unacceptable, relayed my story to them again, and demanded the refund. Jake, the customer service guy, finally said that a refund had been authorized and I should expect the refund notice with a couple of day.

A week later, it's been crickets. I have not heard a word from Blossom Flower Delivery about a refund. They never credited my payment method. I was only able to get my money back when I disputed the charge with Visa. Run away from this company.

This company is terrible. They will charge you, then charge you more, then NEVER actually fulfill the order. Avoid! I ordered flowers for a funeral a week ahead of time. The day of the funeral I received an email saying they would need $30 more because the flowers were not in stock. I called, spoke to them, authorized the additional money because there was no time to order from somewhere else. I was told I would get an emailed confirmation. I did not - my credit card was charged, but no confirmation email. I heard nothing more. I reached out to the funeral the day after the service since I got no notice that the flowers had been delivered. THEY WERE NEVER DELIVERED. I wrote to the company asking what happened and received a reply that they had not been able to get the arrangement delivered to the funeral and that, now a day AFTER the service, I could have the flowers delivered somewhere else. I never would have even known they didn’t actually fulfill the order unless I had called to check! This is absolutely shameful, to fail to deliver funeral arrangements. NEVER USE THIS COMPANY.

+1

Ordered flowers, for same day delivery online from them, they called me up and said that if i wanted to have the flowers delivered it would cost 20$ more. or i could have half the order for the price i paid. i told them to cancle the hole order because what Lize was saing did not make any sence. she told me it was cancled and i will get a confermation email, which i have not received yet. stay far away from this company.

My husband had ordered roses for Valentine’s Day;
, $170 , 5pm roles around and no flowers, at this point I’m emailing as I cannot call because when you do it rings once then a busy signal. My husband was on the phone for 1.5 hours trying to figure out a solution. They said they were being delivered and cannot cancel or refund order. The flowers were delivered at 10:15pm when we were all in bed and they froze over night. They weren’t even wrapped up. I sent emails, called, my husband called. They refused to send other flowers as they said there is a flower shortage, ya ok. It states on their website they will do that. Nope, offered us 30% refund which we have not seen. They are horrible to deal with, I hope no one else falls this bull [censored].

Similar experience to everyone posting here - ordered flowers because they came up as a local florist in New Jersey near my daughter's school. Day came and went, four phone calls with customer service, which were from numbers spoofing other local numbers near me including a hospital, and they said they were delivered, but they never were. Promised redelivery of another bouquet of flowers and balloons, never happened. The customer service is from the Phillipines, the company is impersonating a local business and using your own local area code to spoof numbers to call you back - they are a complete scam. Going to end disputing the charge with AmEx for the flowers, they will never issue a refund and now have my credit card info to boot. The site online should be taken down, it's fraud all the way.

Ordered plant in container shown on website by ph for delivery ASAP; advised that it would b same-day. Received text delivery delayed 3 days. Received 2nd text advising of substitute. Called twice and verified plant would b delivered. Discovered fresh cut were delivered in a BOX and co advised NO CREDIT !

I ordered flowers on Feb 13th for Valentine's Day the following day. Today is the 19th and I still do not have the flowers for my wife. You can't talk to anyone directly and I keel getting the "the order is being processed" runaround. Terrible establishment, looks like I'm going to have to put in a claim with my bank for the online purchase.

This company pretends to be a flower shop but in reality takes the orders of unwitting customers and tries to dole them out to a legitimate local florist for less money. The most recent time they called the flower shop I work at, they lied and pretended it was a personal order, even though we specifically asked where they were calling from. They are shady and untruthful but seem to think they are doing no wrong. Always ask local florists for their address. They will know it and will be willing to give it. Shop local, not shady middlemen!

+2

Website is blossom flowers phone number is 18774147903 I ordered flowers to mendon mass to be delivered on Valentine’s Day gave them the wrong number by accident somehow and every time they call their delivery guy doesn’t answer…I keep getting a call from like a hospital number while I’m on the phone with them…when I try calling it back.. it sounds like a phillipino lady every time I speak with them.I hope they get delivered if not than I guess I got scammed over 100$ And I hope they do not use my credit card as fraud because I had typed in my information for that specific order to be delivered to Suzanne ane Coady.

I just ordered 140.00 worth of flowers on Valentines day - website assured delivery of Monday - still not flowers. spoke with Customer service - says she is at a small local florist and they have to speak with their driver - website said delivered no flowers. - asked to speak kwith a manager -- no manager available.
Told them I will only accept a refund. - probably going to have to go the route of credit card company.

I ordered flowers for my wife with instructions to deliver by 4pm, as that is when she leaves work. They never delivered the flowers. For $119.23 I would expect them to be punctual and honor any delivery instructions. Very dissatisfied and strongly suggest you do not use this company!
Photo 1 proof in review #16509258 about Blossom Flower Delivery

The beautiful white and pink flowers are what I ordered for $104.00... I even added an extra $10.00 for extra flower or flowers. I was embarrassed the the person who received it, who had just lost her husband, said she received them. She sent a picture. I wanted to yell out THAT'S not what I ordered"! There is a picture below of what I ordered and what I received.
Photo 1 proof in review #16506716 about Blossom Flower Delivery
Photo 2 proof in review #16506716 about Blossom Flower Delivery

This outfit post pictures of flowers from other companies. They are from FTD etc. The flowers are priced from 65-100’s of dollars. Delivery is 20.00 extra. I paid 100.00 for flowers to be delivered in Illinois. They went to the local grocery store and got a 15.00 flower. Price tag on bottom. I was embarrassed that my daughter thought I was so cheap. It was not like the picture, not even in a basket.

This is the biggest scam I’ve ever seen!

I ordered Elegant garden bouquet paid $105.46 and did not at all get what I ordered. The sent carnations and daisy's value $35.00. I asked for my money back and they pretty much said to me it sucks to be you. DO NOT USE THIS COMPANY. My goal is to reach a million people to tell them about this company. Also they tried to run my credit card a second time. STAY AWAY FROM THEM FRAUD COMPANY...

+1

Daughter was released from the hospitlal and I wanted her to have some flowers when she came home. Called this business--on the top of the choices when I put '"FLOWERS IN WINTHOP, WASH." So called them because I thought they were legit--they said they had a shop on main st (LIE). My daughter never received them--I called from my phone--no answer--called from another phone--answered--asked for customer service and guess what... CRICKETS......... DO NOT DEAL WITH BLOSSOM FLOWERS---

I went to order flowers to be sent out of province. After ordering, they called me back and asked for more money for same day service. Things didn't add up and when I called them, they kept putting me on hold. I realized I had been scammed.

My dad ordered flowers from this company to send to me. I’ve gotten 2 text message stating
Dear,

We have a flower order for you from
for today's delivery

We are terribly sorry your order got delayed due to unusually high demand today, but it will be delivered to you next avaliable day.

Thank you for your understanding

Please look up a company before ordering. People are very selfish and will take advantage of anyone.

+3

Initially my daughter called BUT after that it was online, until she called again to cancel her order. The "flowershop" claims to be local but infact is not. Refused to give out there address stating it was because someone had Covid and died at their store. So I called and threatened to sure them, that is when they charged my daughter 4 more times for a total of over $600!! They said they would deliver the flowers by 11am but then said 8pm which is when my daughter said NO and cancelled the order which spawned all this. So until her bank gives her back the money, she has lost over $600.

I ordered a box of red roses,
I paid an extra charge of 5.99$ so that they deliver the order before 1 pm,
I called them at 3 pm to see what happened they said that they are sorry but they are going to refund the 5.99$ then we checked at 6 pm they said the order was delivered to find out that it was delivered to a wrong address,
We called them later and they said we are going to refund your money within 6 days, now after 2 weeks i called to check what happened and they were so generous they offered to give me 5$ gift card??
And that they can’t refund the money.
This shop is just a spam to steel your money.
Total lost 109$ and couple of hours of my time.

+1

I chose this company to send my coworker a bouquet (her grandmother recently passed). I started my request on a Fri with the promise of next day delivery. When I got to work on Monday I had received an email (from Carlo Mercado) that they would be delayed until Tues. Then on Tues it was Wed. Finally on Thursday she received them, almost a whole week after I placed my order. They had promised me an upgraded bouquet at no charge. When my coworker came to work on Fri and showed me the picture of her "lovely bouquet" I was speechless. When I tell you it looked like someone picked the flowers out of the yard, it is no joke. Not only did it not look like the original bouquet I requested, there was NO upgrade as it looked just mediocre. I will not use this company ever again. I was so embarrassed.

+1
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