Sign in  

Apple Support

Apple Support Reports & Reviews – Page 3 (89)

- Overland Park, KS, USA

I'm getting repeated robo-calls from "Apple Support," telling me "your iCloud account has been breached." The four phone numbers above were just the last four callers listed, from today. The volume of the calls constitutes harassment. I don't want my phone ringing constantly, and I don't need messages filling up my voicemail box with these phony dire warnings. My wife works from home and has been exasperated by this, over and over.

As I'm typing this, my phone is ringing again. It's the 610 area code number listed above. It's infuriating.

They want money, of course. I don't answer their calls, so I can't list a figure below, for how much they're trying to scam us for.

Is there any way to track down who's using these numbers and have them prosecuted for fraud? I hope so. Thank you.

- Marrero, LA, USA

The scammer email me a subscription renewal email that I did not remembering subscribed to. It also had a link for me to click to cancel the subscription. When I click on the link it asked for my name, address and credit card which Apple already has this information on file. I went back to the email and click on the sender, which was display as Support and attached was other with the email address.

I believe the scam was to acquire my credit card and personal information.

I do not want anyone else to fall prey to this.

- Marrero, LA, USA

The scammer email me a subscription renewal email that I did not remembering subscribed to. It also had a link for me to click to cancel the subscription. When I click on the link it asked for my name, address and credit card which Apple already has this information on file. I went back to the email and click on the sender, which was display as Support and attached was other with the email address [email protected].

I believe the scam was to acquire my credit card and personal information.

I do not want anyone else to fall prey to this.

I had a robo caller call me saying they were from apple support and someone had got into my account and attempted to make a $495 charge. They then asked if I had any messages on my phone about a password reset. I checked my phone and there was a pop up that asked if I will allow password reset. I clicked “don’t allow” and the pop up came back one more time. I again clicked “don’t alllow.” This made the calller very believable until he tried to get me to download some kind of software in my settings search bar. I told him I was hanging up and calling apple. Then I researched and found it was a scam and there were no charges to my apple account. The caller had an accent like he was from India.

Scammer called our elderly mother claiming to be Apple Support. He stated her I Phone had 79 hackers in China and Russia. He told her to get rid of the hackers he needed her to purchase 2 $500.00 Target gift from a specific location. He then instructed her to provide the number on the back of each gift card. He told her that she would need to take the gift cards into the Apple Store and they would reimburse her. He then told her this got rid of 2 of the scammers. He told her not to tell anyone. This was repeated multiple times over an approximately 36 hour period. She purchased 29 Target gift cards at $500.00 each for a total of $14,500.00. When I spoke with her the next morning and learned what was happening we filed a report with the local police. Of note she used one credit card that put a hold on the card after $1000.00 was charged. However the second credit card company (PNC) did not put a hold on the card and allowed these unusual charges for a total of $13,500. We were very disappointed that PNC allowed these alarming purchases to continue. The scammer knew the right words to say to my mother to convince her that he was “helping” her. She was really concerned about the hackers. She reluctantly shared with me because she told me she was going to stop by and see me because she was going to the Apple Store on Monday and I asked her why she needed to go to Apple. This has been an eye opening experience for all of us and we want to share this story to prevent it from happening to others.

- Cantonment, FL, USA

Received a robo call claiming to be Apple Support. It stating that there my there had been attempts to login to my account. Then said my financial records were at risk. Then it said "press 1" to talk to someone. After pressing "1", a man with an Indian accent began talking. Knowing it was a scam, I asked were they were located. He said his name was "Justin", and they were located somewhere in California. I then said 'Yeah, I don't think this is Apple Support". Then I hung up and reported the scam to Apple Support. They thanked me and said that it was indeed a Phishing Scam.

- Wylie, TX, USA

Unlisted on callerID w/ phone number 800-275-2273 automated system recording stating with Apple Support and AppleID may be compromised and being used for identity theft... press 1 to be connected immediately or callback to speak with Apple Support at 855-737-0767...

My daughter and I received calls almost back to back from “apple tech support “ claiming our information had been compromised. It was a pre recorded voice asking us to press 1 for more assistance. Neither of us did and both just hung up. I contacted apple support to be sure and sure enough we were both fine. 

I received several calls from this number (408-606-5775) with an automated message stating there was a security breach in my icloud account and to press 1 to be connected to Apple Support. I did and the call was answered by a man who asked if I was traveling this week (which I was) and if I had been in Michigan or Texas. I had not been to either of those states. He asked if I had downloaded any apps (I had downloaded an airline app). He then asked which device I usually use to access my icloud account. I said my phone. He said he would need me to login to my icloud account on my computer so he could remotely access my computer and the threat. That's when I got suspicious and said I do not do that when I receive a call and that I would rather lookup the apple support number online and call myself. He said you can see that the phone number is caller IDd as Apple Support (which it was and was why I even picked up the phone). But I was still not comfortable allowing remote access to my computer. After I hung up I googled the phone number and found on this site it was a scam. He even called again as I was reading this information. Pretty bold.

- Philadelphia, PA, USA

They told me that some hackers have my information and they have to lower the money security limit. Something similar to that... and they said to me to go to the closest store to buy a gift card GameStop and to add $350.

They said they needed more money and at the end when they got the money they closed the phone.

Thank you,

Scammer refers to Apple phone with Cloud that is being compromised. Need to press 1 to speak to tech support. Has been calling for 2 days with 3-4 calls per day. I did not respond to any any of the call - I listened got phone number and hung up.

- Penelope, TX, USA

Received call from Apple Support number with recorded statement saying iCloud account had suspicious activity. Have had other unrecognized numbers using same message. I hung up as soon as the recording started.

- Fort Bridger, WY, USA

They came to be with apple to protect your phone for a fee and then. Want more money to protect a different part of your phone internet

- Lake Forest, IL, USA

Emails are being sent to notify of purchases through "Apple"-if you go to the page-they want your Social Security number to verify your account!!

We get multiple calls a day from a company claiming to be from apple support notifying us that our apple computer has been compromised. They then ask us to press one to be contacted to a representative who then wants our apple ID. In two days we have had nine calls and each one showed a different phone number. I did contact their representative and told him to never call this number again but it had no effect.

If I can't stop this I will have to disconnect my land line phone. Please help.

- Albuquerque, NM, USA

I was looking for the apple customer service line, and came across the number 1-855-522-0787. I was inquiring about a charge that was on my bank statement from iTunes. The man I spoke with sent me an apple ID verification code to "access my account". After that, he said that the charge was from a Soundcloud subscription, that was from a server in Austin. He then told me that my account had been compromised, and that it was being accessed from servers in multiple cities. The cities he named were all locations I have visited in the last 2 years, so I believed him. He told me to call back when I could deal with the issue at 1-800-822-4479. When I called back, he then said that I needed to purchase a $100 iTunes card, and give him the number so that he could use it to disconnect from the server. He assured me that the money would be refunded to my account immediately. I purchased the card at Walgreens, at *** *** *** *** *** **. I then gave him the code. He then said that he could only disconnect from the apple devices, and that I would need to get a $500 Google Play gift card to disconnect from android devices. He also said that it would only do 2, and he needed 2 $500 cards. I said I could only do one. He said that he had a code for the other 2. I again, went to the Walgreens, got the card, and gave him the number. He was then saying it wasn't working and he needed another. I told him that I had no more money, and could not do that. I then wanted my refund. He then transferred me. That man "Mark Pierce" said he was "working on it". At one point he said that he did refund the $100 to my account, and it would be there in 15-20 minutes. I stayed on the line for a very long time. He then said that I needed to give them another card for $500, or I got nothing. I said no, and said that I was driving to the apple store, because this felt like a scam. He said that it was not, and asked if I could borrow the money from anyone. I then said that I wanted my money back now, and he hung up on me. I had been on the phone for 1 hour and 11 minutes. I called back multiple times, and the continually hung up on me. All men had east Indian accents.

I was surfing the net and got a pop-up that said my computer was infected with spyware and to call 845-478-9855 for a fix. They wanted to charge me $299 for a 1-year firewall protection, or $699 for lifetime protection. I stupidly game them access to my computer, so I could see that they had my SS number, bank ID name and various passwords. They all had Asian accents and there was a lot of background noise, as of many people working the same scam. When I caught on that this was a scam, they became nasty and aggressive. In the process, they installed malware on my computer. The REAL Apple Support helped me straighten it all out.

- Williamsburg, IA, USA

Got an email from Apple support claiming that I spent 300 on my Apple ID. I even interrogated my kid. It’s an invoice for games that I supposedly bought.

- Arroyo Grande, CA, USA

i get this scam ALL the time as they never keep track of what numbers they call. They pretend to be from Apple support using 1-800-694-7466 or 1-833-610-7222 or many other numbers. i know it’s the same group of people as when i answer (or call them back) they recognize my number and start using 4 letter words as they know that i know it’s a scam as i’ve called them on it. why does this same group never get caught? don’t fall for it! they will try to get you to buy itunes cards to try and “fix” a problem you don’t have. they also even have a phone number that comes up when you google “Apple customer service” so make sure you’re REALLY talking to Apple.

- Clarksville, TN, USA

I received a alert message from Apple Support while I was on my new IPHONE while I was checking the weather. The Alert message said that my internet was being hacked. Press the button to contact Apple Support. While on the phone they want me to logged him on my home desk top computer so they can tracked dow the hackers. Then they wanted me to leave the house and buy a $300.00 ITUNE card at walmart and call him back. At first he want me to keep him on line while I go and get the card. I looked up Apple Support on line and called them to find out if it was really apple support. And it was not.

Check fields!

Report Apple Support


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Apple Support Contacts

Apple Support associated photos:


If you know any contact information for Apple Support, help other victims by adding it!

Add new contacts

Recently updated reports

I am a U.S. Marine Corps veteran and the founder of a registered non-profit organization helping individuals with Multiple Sclerosis. In July 2024... 8 h ago
I would like to report a scam involving the phone number 833-976-9212. The scammers falsely claimed to provide assistance for Comcast email password... 16 h ago
Dear Sir/Madam, I am writing to report a scam involving individuals who are falsely claiming to provide Webroot customer support. The scammers are... 17 h ago
Respected Sir/Madam, I would like to report a scam involving individuals who are falsely claiming to represent TotalAV. I found a webpage using the... 17 h ago
Respected Sir/Madam, I would like to report a scam involving individuals falsely claiming to represent Norton Customer Service. The scammers used... 18 h ago

New reports

I receive 4 to 8 calls a day from this same company, all from different numbers, but the same "Verified" name. It is to the point of being harassment now. Jun 18, 2026
Says you’re paying for your passport, then sends you instructions on how to apply for your passport. Jun 18, 2026
Ordered item said 8-10 days for shipping they made me download an app to track it but it was too hard for me. I ordered May 18th the package arrived... Jun 18, 2026
Individuals from Sullivan & Schwartz Associates keep calling saying they are debt collectors and will be coming to my husbands place of work to collect money that he owes Jun 18, 2026
I received an email supposedly from Constant Therapeutics. From a hiring manager named Amanda Walker, to set up an interview, I was led into a Team... Jun 18, 2026

Most Read Reports

Company uses Robo Call (about 10 per day) and refers to a non existent loan application to draw you in. There is an option to be removed from their... 2 Reports
Scammer sent a message via the Auto Trader app and asked me to send a text to cell number 404-790-4848. After I sent a text and we discussed the... 1 Reports
Stated they were Michael Diaz and had documents for a pending legal matter that needed to be delivered and to call them back. Wanted me to wait... 4 Reports
You made a check out to my 10 year old son I need the check to be made out to Melinda Ortiz not Anthony Ortiz for overpayment of some glasses my... 3 Reports
They mailed a final notice of a check for $199 that I had to call before I deposited or I would lose this check attached to my mortgage. 1 Reports