Sign in  

Apple Support

Sharing is caring! Having problems with Apple Support? Use ScamPulse to make a complaint

Apple Support Reports & Reviews (83)

- Saint Augustine, FL, USA
Report

Person states they are from Apple Support and that they have detected fraudulent use of your information overseas and needs you to have access to a laptop. Any questions to them results in a hang up.

Useful
Reply
- Aberdeen, SD, USA
Report

I have gotten over 8 phone calls in the past week claiming to be from “Apple Support” and that my Apple account has been compromised. It starts as a “robo call” and then a live person will come on and argue that they really are from Apple. The calls come from Pennsylvania, Florida, and New York.

Useful
Reply
Report

I called this number because my iPad wasn’t charging. I was told Because my iPad was not quite two years old I would receive a new iPad but I had to go to the nearest Safeway store and spent $200 to buy Apple support(?). The person on the phone wanted me to go right then and there and he would stay with me while I went to the store. It sounded fishy to me so I said no thank you.

Useful
Reply
- Pendleton, IN, USA
Report

Consumer thought Apple support and they told her she would need to buy an Itune card for $50.00 because her account had been hacked. Customer was told to scratch off the card while she was still on the phone. Customer was told that she would get her $50.00 refunded. But that doesn't happen. The person on the phone sounded foreign.

Useful
Reply
Report

I keep getting order receipt like this from Apple support. And I have changed my information shut down iCloud so there getting the information somehow and I want it to stop?

Receipt

APPLE ID

BILLED TO

DATE

Store Credit

Rhonda Lanyon

 

Useful
Reply
- Springfield, IL, USA
Report

They were helping me with my activation lock on my phone by purchasing many apple store and itunes cards from the store. They wanted me to spend about $400 and I refuse to do it for the last time and they never helped me.

Useful
Reply
- Columbia, MO, USA
Report

I received several phone calls from what appeared as Apple Support in the caller id of my home phone. A gentleman(not American speaking) claimed that my IMac computer had been hacked due to online shopping. I had not used the IMac since December; the person on the line accessed my EBay account which I have not used in over a year. Wanted me to update the address, but I said no use to do that since I was going to close the account. Then proceded to pull up Amazon and wanted me to log in. I closed that account months ago as I was receiving very odd packages that I had not ordered. My home phone cut him off after about 30 minutes, but he called back; I was not agreeing to any of the stuff going on in this call.

Useful
Reply
- Corpus Christi, TX, USA
Report

I received several calls from various out of state numbers that I did not recognize therefore I did not answer them. A couple of messages were left for me to return their call and the message stated that they were calling from apple support and that my iCloud account had been breached. After calling them they asked me to get on my laptop so they could remote onto my computer and try to help block the individuals from"Turkey,China and Russia" out of my iCloud. While speaking to the scammers. They asked me to run a scan on my computer while they were remote in. While scanning in they had access to my IP address and were very inquisitive of on line banking, pay pal, and on line banking. The battery to my laptop died and I quickly realized this was a scam and hung up on them.

The following numbers are the numbers that called me.

978-838-5000

978-326-0970

617-454-9940

781-556-0400

410-427-0360

301-634-9930

Useful
Reply
- Oklahoma City, OK, USA
Report

Someone from Apple support claims your account is compromised. Once your on a computer they take you to a website where that take control of your computer and steal information.

Useful
Reply
- Mount Jewett, PA, USA
Report

"Molly" from "Apple Support" called me 7 times yesterday to tell me our iCloud had been breached. I finally got annoyed enough to stay on the line until a human answered and then I told him that I have a special set of skills and I will find you if you call here again:) So far "Molly" hasn't called back.

Useful
Reply
Report

A man from India claimed to be Apple Support and wanted to change my Apple ID Password and take control of my laptop. They have apptempted to contact me several times and have emailed me.

Useful
Reply
Report

I received an email from supposedly Apple support requesting the following:

It has come to our attention that your Billing Information records are out of date and requires you to update your Billing Information.

Failure to update your records will result in account termination.

Continue to your account. There was a link proved in the email here.

I contacted Apple directly and they indicated this was a scam phishing for credit card info as they would never provide a link in an email.

Useful
Reply
- Three Oaks, MI, USA
Report

I called the number I thought was for apple support because of a charge on my bank statement. The first guy told me nothing really and as i started asking him questions, he hung up on me. So I called back, the second guy when into this whole speal saying that my IP Address has been hacked and I need to down load some itunes software. I do not own an Iphone or ipad or anything, in which I told them so, but he insisted. I told him this doesn't seem legit and I would not be proceeding and hung up.I don't know if it is a scam, but it sure as hell felt like one.

Useful
Reply
- Panama City, FL, USA
Report

Received a call from this number. I did not answer because I did not recognize the number. There was a message left which sounded computerized. The message stated I had overpaid for Microsoft support and to call 1-855-525-4511 to claim my money.

I never used Microsoft Support.

Useful
Reply
- El Dorado Hills, CA, USA
Report

Fake Apple support email

Useful
Reply
- Pittsford, NY, USA
Report

I received a phone call stating that my I cloud account had been hacked. The caller instructed me to go to my computer and type an address. I asked what guarantee I had that they were from Apple and not a scam. He said oh don’t worry after I give you the address your screen will show “Welcome to Apple support.

I asked him to hold while I got my computer and I called my daughter on my other phone , explained what was going on she said put him on speaker and ask for a call back number. I did and the caller hung up.

They called an additional four times. I ignored the calls.

Useful
Reply
- New Lexington, OH, USA
Report

I contacted apple support and reached an individual who said I was being hacked from various places around the world He explained that I would have to buy itune cards and visa cards to fix the problem. I did this. I'm not sure why but he got me for $2500.

Useful
Reply
- Kenosha, WI, USA
Report

They send me emails saying my AppleID has been locked for security reasons, and include a link to a site that spoofs the legitimate Apple login page. They are trying to collect your Apple login information.

Useful
Reply
- Chicago, IL, USA
Report

I got a robocall claiming to be from Apple Support. My Caller ID says "Apple Inc." or the name of my local Apple store. The message informs me that my iCloud account was hacked and prompts me to stay on the line and speak to an Apple support "technician."

Useful
Reply
- Gretna, LA, USA
Report

I googled apple tech support phone number online (800) 604-94-12 and spoke to what was suppose to be an apple support rep., I was attempting to get support with "fine my phone" app. I was told i needed to purchase a $100.00 Itune card from Rite-Aid, something didn't sound right so i called at&t and had them transfer me directly to apple support, once connected i explained to them what was discussed with what was suppose to be an apple rep. and gave them the name, ext number, and case number of which the true apple rep did not recognize as any numbers affiliated with apple. I call back and spoke to the scam artist and told i purchased the $100.00 itune card (which i didn't) and he requested i do a scratch-off on the back and give him the card number. I terminated the call after that in a non professional way!!!

Useful
Reply
Check fields!

Report Apple Support


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Apple Support Contacts

If you know any contact information for Apple Support, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New