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Craft-folk.com

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Craft-folk.com Reports & Reviews (44)

- Sylvania, GA, USA • 19 h ago
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The item advertised was a "hand-stitched bag with sheep appliques" and the bag received had none of the features advertised. Cheap, factory made, no artwork, no signature.

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- Cleveland, AL, USA • 19 h ago
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Company list their business as a local crafting company making hand finished bee houses for wood boring type bees. They describe a smoothly finished tunnel for the bees to prevent injury to wings. The product delivered was of inferior quality with lots of splinters and even brad nails intruding into the tunnels. The company has a return policy on their website and I followed their instructions and initiated a return on the day of delivery. I was immediately informed that I had to pay return shipping. After several contacts with them the best offer has been half money refund.

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- Fremont, CA, USA • Jul 20, 2026
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CRAFTFOLK (ECOMCLOUD TRADING LTD) - https://craft-folk.com/policies/contact-information.

I received Maggie’s Handquilted Hippie Bus Weekender, and it is not as advertised. The item does not have the hand-sewn motifs shown in the listing, and the inside lining is plain white polyester rather than the patterned fabric shown in the pictures. It is mass produced in Hong Kong and not by CA artisans as promised. On top, 90 day return policy is fraud and they dont send prepaid return label as written in website and asking to return at own cost internationally in Hong Kong. Their phone# is not in service either and emails are ignored. Please arrange a full refund and provide a return label at no cost to me.

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- Prosser, WA, USA • Jul 17, 2026
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Another fake/counterfeit rug as previously described, hand-created Edith Pelletier. Rug received was clearly not hand made and a fake knock-off printed on fabric.

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- North Bend, WA, USA • Jul 15, 2026
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After seeing an advertisement for a quilted tote bag I decided to order 2 ea.

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- Edmonds, WA, USA • Jul 13, 2026
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The Craft-folk website is misleading. It presents its products as handcrafted, one-of-a-kind artisan pieces with a personal story behind each item. However, the bee hotel I received looked nothing like the product that was advertised.

The craftsmanship was very poor, and it appeared to be made from cheap balsa wood rather than the high-quality artisan product I expected. The item felt mass-produced and of significantly lower quality than what was promised.

When I contacted the company to express my concerns, I was extremely disappointed by their response. Instead of addressing the issue professionally, the person who replied appeared to laugh at my complaint.

Because of this experience, I disputed the charge with my credit card company. During the dispute, the company claimed that I had never contacted them, even though I had emailed them to complain about the product and had received a response.

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- Mount Joy, PA, USA • Jul 12, 2026
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Purchase never made by me.

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- Alexandria, VA, USA • Jul 12, 2026
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They advertised handmade, unique, quilted tote bags and what arrived were polyester, fake, cheap tote bags.

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- Vienna, VA, USA • Jul 12, 2026
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The merchant materially misrepresented the product I received. Their advertising states that the bee hotel is designed with smooth nesting tubes that will not damage bees’ wings and that it is made in the USA. However, the item I received has rough, splintered tubes—the very defect their advertising warns against—and many of the tubes were crushed. The product is therefore not fit for its intended purpose.

I contacted the merchant and requested a refund or replacement. They refused and instead required me to return the product to Hong Kong at my own expense. The return shipping cost exceeds the value of the item, making the return unreasonable.

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- Nampa, ID, USA • Jul 06, 2026
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Website makes it look like you’re buying a limited Hand made Hippie Bag from Sausalito, California USA and it is just a scam!!!! I reported this company to my Credit Card Company. My charges are being disputed now! I ordered 3 of them!

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- Louisville, KY, USA • Jul 05, 2026
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Item ordered was cheap, and not what was advertised.

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- Bowie, MD, USA • Jul 03, 2026
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placed an order from this site, when nothing arrived I checked my credit card. charges were there and through research I found the site was fake and a scam.

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- Kansas City, MO, USA • Jul 01, 2026
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Received item that did not meet description in quality, size, weight and function. Website states that the product is made by retired craftsman from Vermont. When I contacted them to start return, I found out that I had to return to Hong Kong. (Wheel diameter stated that it is 16", actual was 4.75"; Video of product showed Frog leg pedalling the bicycle, leg was 1 piece of stationary metal; Total weight stated as approx 4 lbs, actual was 1.2# including packaging: Total height was stated as 56", actual was 41").

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- Salem, OR, USA • Jun 29, 2026
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mason bee house made by elder man retiring

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- Saint Petersburg, FL, USA • Jun 24, 2026
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Bought on a whim which I never do. Saw an ad that looked like an article on Google news. Website seemed legit with lots of items from crafters. Cheap poorly made item arrived.

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- Wilton, CA, USA • Jun 24, 2026
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This site claims to be selling the original quilted bags hand made by Martha Hensley; instead they send cheap knock offs that are NOT quilted with textures like felt lamb ears or fur to actually touch. Instead they are 3D material mass produced with no textures at all, no tagging from Martha for originality and one bag had the stitching unraveling. I contacted them via email, they had no problem to say to return to Hong Kong though the money is processed through London on my credit card statement.

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- Sherwood, OR, USA • Jun 24, 2026
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My negative experience is the same as the individual who posted a very detailed report on ScamPulse.com.

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- Baltimore, MD, USA • Jun 22, 2026
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I read an article in craft-folk.com that convinced me to invest in a Clayton Dawson bee hotel to add availability for mason bees to safely stay. I thought I was preserving a soon to be craftsman skill. Did not get what was advertised but a close item. Too bad!

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- Canonsburg, PA, USA • Jun 21, 2026
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Ordered whirligig flamingos from their website. Appeared to be a local US business and quality was listed as handmade and hand painted. What arrived was cheap thin metal stamped item that was to be hand bent to achieve the movement shown online. Doesn’t even resemble the item shown on their website. Cost over $30 each and they are complete crap. Pictures attached of what they advertise and what you get.

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- Little Neck, NY, USA • Jun 18, 2026
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Found website with what was advertised as US made handcrafted products with bios of regional people making them. When I received the product and found it came from a Chinese shipper, the tote was not as advertised much lower quality and none of the embroidered accents advertised. I have attempted to contact but as yet no response.

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