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Craft-folk.com

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Craft-folk.com Reports & Reviews (12)

- Seligman, AZ, USA • Jun 04, 2026
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Saw a YouTube or Facebook ad about a lady who's illness was not allowing her to make the Bee Hotels anymore and she only had a few to offer for sale which were her last ones. The ad talked about the care she took to make sure all the burs left from cutting the bamboo and cleaning out the stops in the bamboo so that the bamboo tubs would not tear the bees wings. So I felt sorry for her for not being able to make these anymore so I purchased 4. They arrived yesterday and they were not as advertised. The ends of the bamboo had jagged edges, some of the bamboo tubes were completely blocked and many of them partially down the bamboo tube.

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- Williamsburg, VA, USA • Jun 04, 2026
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The items I purchased were listed as Dot's Handmade Bee Blossoms. This is the ad:

Handmade in the Blue Ridge Mountains

64 years old, Weaverville NC — her final collection. Handcrafted on the wheel, like always."Ray told me once: the bees need water, not blossoms. I made blossoms anyway — because both are true."

– Dorothy "Dot" Callaway, Weaverville, NC

The pictures appear to be several inches in diameter but are only one inch.

When I inquired about a refund I was told to contact:

101, 1st Floor, Leituo Technology Second Park, No. 12

Yuandong Road, Jiahe Street, Baiyun District, Guangzhou City, Guangdong Province

Obviously not in North Carolina

I sent several emails and never received an answer.

Hundreds of people have been taken in by this scam.

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- Milwaukee, WI, USA • Jun 03, 2026
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I placed an order and did not get what was advertised. This is NOT a handmade bee hotel from a North Carolina artisan who is retiring. This is a complete scam. We were sent a piece of junk that is unfinished, musty, and broken. When contacting the company about returning the product I was told to ship it within 14 days of receipt to HONG KONG. Attached is what was expected, that is not what was received. BEWARE! It sounded amazing, it is not at all as described.

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- Douglasville, GA, USA • Jun 02, 2026
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SCAM site....send junk....must return to Hong Kong if return accepted....all info false about products....94% customers rate them 1*.....check Trust Pilot......DO NOT DEAL WITH THEM

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- Atlanta, GA, USA • May 29, 2026
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Similar to many others who were scammed, I also ordered Dot's Handmade Bee Blossoms which were clearly shown on Craft-folk's website to be large ceramic, glossy blossoms that were described as hand made in North Carolina by an older artisan. Instead, I received dull and tiny machine-made resin flowers that were apparently shipped from China - not North Carolina or even London where the service reps reportedly reside. The contact email I used was [email protected] which was listed on the website at the time of my return request. Since my email did not cause a MAILER-DAEMON and my email did not bounce back I assumed it was a legitimate email address. I never heard back from the company and filed a dispute with the credit card I used for the purchase, AMEX - which initially ruled in favor of this company and its return procedures. AMEX has now reopened the dispute case at my request to more thoroughly investigate Craft-Folk as a scam.

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- Diamond Bar, CA, USA • May 25, 2026
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The site claims the goods are hand made by local artisans. The product was supposed to be tear drop shape and at least 6” deep with refined tubes for bee safety. What was sent was generic unpolished small shallow honeycomb shape bee house that is actually everything that it advertised was BAD for the bees. They offer a 30 day return but turns out consumers have to pay return freight to China and who knows if refund would be issued. It would likely be less than the shipping cost to return. This was an ad that comes up on google.

https://craft-folk.com/products/dots-wild-bee-hotel-garden-guardian

There are many reviews stating the same experience. It is false advertising- straight up lying about what is being sold.

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- Chesapeake, VA, USA • May 22, 2026
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I saw an ad for this product through Google advertising. Went to the page about the product, it was a lovely story and the products looked really nice. I bought a set. When I got the products they were nothing like what was advertised, like dollar store versions of the real thing. I was so mad and I knew I had been scammed. When I looked up the company name and "scam" I found out that a lot of people have been duped by this company. I did file a refund request and complaint with paypal regarding my money, but this is really so not cool and I want to make sure it gets reported so they can be stopped. At least this time. And Google is also responsible for not vetting the ads they are showing people better. So sad :(

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- Winston Salem, NC, USA • May 21, 2026
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Fake craft website saying products made in NC

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- Oroville, CA, USA • May 20, 2026
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The company is selling a wind spinner with Snoopy theme. The advertising clearly shows a 3D biplane with Snoopy.

What I received is flat metal pieces with extensive assembly required

Also lengthy information depicting how great the quality is. Also posting fraudulent positive Trust Pilot reviews when truth is the reviews are terrible

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- Holualoa, HI, USA • May 19, 2026
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I ORDERED A "BEE TREASURE -- WILD BEE HOTEL" and paid with my credit card. Now I see that on Trust-Pilot of 92 reviews, 91 are 1-star.

I want to cancel, because it is an obvious scam.

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- Ferndale, WA, USA • May 15, 2026
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Website offered a Dots Wild Bee Hotel "Garden Guardian" teardrop shaped, hand-made, wild bee hotel "made by" Dot" in North Carolina by hand. They stated there was a limited quantity available as "Dot" was retiring. Website is still up and running.

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- Englewood, CO, USA • May 15, 2026
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I purchased 3 elegant, teardrop-shaped 8x5" bee houses that were prominently displayed on the website and allegedly hand made by "Dorthy 'Dot' Callaway, wild bee hotel maker, Weaverville, NC". I received 3 small, crappy, 6" octagon-shaped monstrosities that look nothing like the purchased product.

Unfortunately I did not read the fine print return policy until after receiving this ridiculous bait and switch. A return requires first emailing to [email protected]. "If your return is accepted, we'll send you a return shipping label". Then the products must be mailed to "101 1st floor, Leituo Technology Second Park, No. 12, Yuandong Road, Jiahe Street, Baiyun District, Guangzhou City, Guandong Province" (China).

I have emailed to the required address but I fully do not expect a response. My next move it to dispute the charge on my credit card. Le sigh.

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