Undelivered Merchandise

Scammer's phone (727) 571-4371
Scammer's website AffordableSpaCovers.com
Scammer's address 4401 112th Ter Ste A, Clearwater, FL 33762, USA
Country United States
Victim Location MO 63435, USA
Total money lost $430
Type of a scam Online Purchase

A spa cover was order April 2022 with a promise of delivery in 16 weeks. The credit card was billed. After 4 or so months, when I began trying to contact the company for an update, NONE of the contacts methods got any response, not email, phone calls, or voice mails. After a complaint was filed with the Better Business Bureau, I got a standard email response that delivery would be January or February 2023. This is now almost April 2023 and no product, also no responses to any of my inquiries. My opinion is that the company offers a product at a good price with no intentions of delivery, taking the money and then ghosting the customer. I would say this was A TOTAL SCAM from the beginning.

Scammer's website shoppalmbeachcollective.com
Scammer's address Tampa, GA, USA
Scammer's email [email protected]
Country United States
Victim Location GA 30067, USA
Total money lost $75
Type of a scam Online Purchase

I purchased two items online in October 2022 which were never received. I attempted to contact the company multiple times without response.

Scammer's website www.vonll.com
Scammer's address Pallaswiesenstraße 18064293 Darmstadt’ Germany
Country United States
Victim Location FL 33954, USA
Total money lost $139
Type of a scam Online Purchase

They sell clothing and name brand shoes. We attempted to buy seven pairs of hey dudes. They were given a tracking number that does not track. Said we would get them in 3 weeks. It's been over a month they will not contact us back and we cannot track the product and we have not received the shoes. But they already took the money

Scammer's website theairslides.com
Scammer's address 3850 Woodspring Lane Tampa FL 33613 United States, Tampa, FL 33613, USA
Scammer's email [email protected]
Country United States
Victim Location AZ 85355, USA
Total money lost $38
Type of a scam Online Purchase

I ordered a pair of slippers from this "company" through the original website www.behandyslippers.com and never received them. I noticed that they are still active under a different website now www.theairslides.com. The first site is no longer active but the second one has the same contact information as the first one did (contact address is the same) but email has changed. I tried to contact them numerous times for the past two months with no avail. When I search by my order number it shows that I don't have one anymore but was able to access it until about three weeks ago. These people are a scam and need to be removed. I do see how they can keep changing the name of the website/email and still be able to scam people...DONT NOT BUY FROM THESE PEOPLE..Also the slippers that they are advertising can't even be found anywhere on the web besides their site.

Scammer's phone 727-571-4371
Scammer's website Affordablespacovers.com
Scammer's address 2033 Sunnydale Blvd, Clearwater, FL 33762, USA
Scammer's email [email protected]
Country United States
Victim Location CA 95482, USA
Total money lost $530
Type of a scam Online Purchase

I ordered a spa cover in September 2022. I called in December and I was told I would receive the spa cover in March due to a back order and supply issues. On March 17th, I went to check on my order status and the website no longer exists. I just discovered the company is being charged by the attorney general in Florida. I never received my cover and my credit card was billed right away!

Scammer's website www.shoppalmbeachcollective.com
Scammer's address Tampa, FL, USA
Scammer's email [email protected]
Country United States
Victim Location SC 29466, USA
Total money lost $66
Type of a scam Online Purchase

I paid for this order and never received - upon reaching out the website is down and the links don’t work. The money was taken in January. After researching this has happened to others

Scammer's phone (813) 702-3209
Scammer's website mystockupusa.com
Scammer's address 3418 N 48th St, Tampa, FL 33605, USA
Country United States
Victim Location MI 48879, USA
Total money lost $112
Type of a scam Online Purchase

I went to their website to order smokeless powder for reloading cartridges. The checkout process was much like any other online store, with PayPal specified as the payment method, but the next day I got a text asking me to approve a friends and family payment to a [email protected] instead of the business. I never received an invoice, and now several days after completing the transaction I got another text from UPSPREMIUM asking for another $107 insurance to release my shipment, which doesn’t appear to be a legitimate shipper. All correspondence has been by text, and I should have known better with a friends and family PayPal transfer, but they have a very legit looking website. Appreciate any help you can provide, if not to get my $ back, to at least get them to shut down that website.

Scammer's phone (813) 955-7164
Scammer's website Www.shoppalmbeachcollective.com
Scammer's address 7616 W Courtney Campbell Causeway, Tampa, FL 33607, USA
Scammer's email [email protected]
Country United States
Victim Location KS 67147, USA
Total money lost $250
Type of a scam Online Purchase

An advertisement for palm beach collective (which was home goods, clothing, jewelry etc) was in my FB feed. I clicked on the ad and from there was directed to the store where I made a purchase in the amount of $250. I was informed via email 4-6 weeks for delivery of product. It has now been 8 weeks. I’ve made multiple attempts to contact the company for a refund via several avenues, and zero response. I have learned I’m not the only one this has happened to there are many. My credit card co also noted other fraudulent charges on my card after my purchase from this company and I had to cancel my card. This business owner operates under many company names such as palm beach collective, jubilee, baked in the south, jubileehome_, she has turned off comments or deletes them as soon as anyone attempts to make contact via social media and shuts down sites and makes slight name changes to evade contact and responsibility.

Scammer's website www.uioddly.shop
Scammer's address FL, USA
Country United States
Victim Location FL 33919, USA
Total money lost $30
Type of a scam Online Purchase

Facebook sale by uioddly.shop. Never received product. Tried to contact no such delivery.

Scammer's phone (937) 464-2077
Scammer's website pioneergeneralstore.com
Scammer's email [email protected]
Country United States
Victim Location FL 34223, USA
Type of a scam Online Purchase

I tried to order a garden kneeler and when I went to pay it rejected both of my credit cards. I already had entered the billing and shipping address. when I tried to reach them at the only number on their site it was either not valid or a constant busy. I contacted a store by the same name who told me they are a scam. At this point I do not know if my credit card information is going to be used elsewhere.

Scammer's website xborderecommerce.com
Country United States
Victim Location FL 33604, USA
Total money lost $28
Type of a scam Online Purchase

I ordered merchandise online with this company called xborderecommerce which has Macy's log on their website so I thought it was legit but come to find out its a company in Singapore. I have been getting emails from what supposed to be their customer service they keep telling me that my merchandise was delivered and someone signed for it but they couldn't provide any pictures only the person name that signed. Please let people know that this company is using Macy's name to scam people.

Scammer's website Hairive.Com
Scammer's email [email protected]
Country United States
Victim Location PA 18017, USA
Total money lost $25
Type of a scam Online Purchase

I placed an order through their website for my Philadelphia’s Eagle hoodie received a confirmation they gave me an order number and everything so I checked the website multiple times said the item still hasn’t been shipped. And then today I checked the website and they’re telling me that I never placed an order so clearly I have been scammed. I want my money back and I want them held responsible so they don’t do this to other people.

Scammer's website Monkeyfeetusa.com
Scammer's address 6689, Naples, FL 34109, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11214, USA
Total money lost $75
Type of a scam Online Purchase

Pre order that was delayed over and over. Finally she canceled my order but low and behold she marked it refunded without actually refunding and since it’s over 180 days no one will help I used PayPal and my credit card. Two different orders asked several times for a refund before she decided to ghost all her customers. She has since shut down her site, paused her Facebook VIP group. No way of contacting her. There is a buyer beware group on Facebook that has showed lawsuits filed against her. The owners have literally just disappeared with millions of dollars stolen from people.

Scammer's website www.shoppalmbeachcollective.com
Scammer's address 3307 Westshore Blvd, Palma Ceia, FL 33629, USA
Scammer's email [email protected]
Country United States
Victim Location TX 78733, USA
Total money lost $721
Type of a scam Online Purchase

This is a fraud business—Palm Beach Collective. And now they operate under the name “Hamptons Collective” and also “jubilee” and “where life is a party.” They take your money and never send your order.

Scammer's website Monkeyfeetusa.com
Scammer's address NJ, USA
Country United States
Victim Location OR 97267, USA
Total money lost $138
Type of a scam Online Purchase

Ordered shoes for my son on a pre-order basis with the expectation they would ship out 3 months after purchase date. None ever shipped, and there were “delays” the owner kept blaming it on. Now they are no longer responding to emails, the website is shut down and their social media deactivated.

Scammer's website Monkeyfeetusa.com
Scammer's address FL, USA
Scammer's email [email protected]
Country United States
Victim Location CO 80125, USA
Type of a scam Online Purchase

I have made multiple purchases or pre-order and ready to ship shoes to equal several hundred dollars. The owner repeatedly told her customers through an automated email and on Facebook that the orders were delayed because they were held up in customs, then used the excuse that the hurricane left them without power. On several orders, she offered a refund or a gift card to cancel. I opted for the gift card, which is now useless as her company still hasn’t shipped any shoes. It’s now past 180 days as most of the orders were ship dates several months ahead and then the excuses as to why they hadn’t shopped yet, so I cannot file a claim with my bank on any of the orders.

Scammer's website www.monkeyfeetusa.com
Scammer's address NJ, USA
Scammer's email [email protected]
Country United States
Victim Location PA 17331, USA
Total money lost $86
Type of a scam Online Purchase

I originally made payments for pre-order items on 8/3/22 and 8/9/22, with an expected delivery of 12/22. Rachel Delfanzo, the owner of Monkey Feet posted updates indicating our orders would be delayed from October on and as of 2/3 she paused down her Facebook group without notice and is not responding to anyone regarding refunds. We are now out of the 180 policy window for many other companies to use for reimbursement due to never receiving our item(s).

Scammer's website www.monkeyfeetusa.com
Scammer's address 1478 Rail Head Blvd, Naples, FL 34110, USA
Scammer's email [email protected]
Country United States
Victim Location VA 22714, USA
Total money lost $400
Type of a scam Online Purchase

Did several pre-orders. As they had been in business for about 6 years and fulfilled my first two orders I believed they would continue to be truthful. But lies after lies and no product to show or communicate.

Scammer's website www.monkeyfeetusa.com
Scammer's address Coco River, FL 34108, USA
Scammer's email [email protected]
Victim Location OK 74948, USA
Total money lost $30
Type of a scam Online Purchase

I purchased shoes from the seller website during a pre-order. Prior to purchasing it was made known the shoes would ship in December then December came and the shoes never shipped. Seller then said I could either wait or request a refund. I requested a refund with no response. Now the company has paused their Facebook account and closed their website.

Scammer's website shoppalmbeachcollective.com
Scammer's address Tampa, FL, USA
Scammer's email [email protected]
Victim Location NC 27949, USA
Total money lost $99
Type of a scam Online Purchase

On 12/28/22 I placed an order for two bracelets. On 1/11/23, I received an email from Palm Beach Collective with an apology for the delay, explaining they'd changed shipping companies, stating they'd learned in October 2022 of shipping issues and that they were now controlling their shipping again and would be personally shipping orders out. When I responded with my thanks for the communication, my email was returned as undeliverable.

I found an alternate email via the SHOP app ([email protected]) and was able to send them an email - which responded with an automated reply this time saying the delays were due to a warehouse move and hurricane.

I've learned that Palm Beach Collective also operates under "The Hamptons Collective", "Baked in the South" and most recently "Jubilee" - I've also connected with others through social media with similar stories.

It is my belief that "The Palm Beach Collective' and owner "Rhiannon Brownell" are scamming unsuspecting customers.

Rhiannon brags on social media that she builds multi-million dollar companies. On her personal Facebook Page, she is currently selling a Shopify Ecommerce store - boasting $2.3 million in sales since 5/1/22 - one can only assume this is the same company she's scamming 100s of customers through.