Sign in  

Undelivered Merchandise

Sharing is caring! Are you having problems with Undelivered Merchandise? Use ScamPulse to file a complaint.

Undelivered Merchandise Reports & Reviews (166)

Report

They advertise on Facebook/Instagram. Ordered about 5 personalized wine glasses. Received a message that to hurricane that their warehouse had moved and product may take 4 to 6 weeks to ship. I’m guessing to stall time so they can keep the credit card money I checked after a month and a half they sent me the same exact response. I emailed back saying that I just wanted a status update and no response. They took my money the day after I put in the order.

Useful
Reply
Report

Product advertised online and available for purchase. Placed two orders. 9/30/2022. Received confirmation emails for both orders, then no updates until 11/10/2022 where an email went out saying orders were delayed and would not ship until early December. Original shipping time was supposed to be by end of October. Options offered were a refund or wait for order to ship in Dec. I opted to wait for the order, and then no updates. I emailed on Dec. 12th asking for an update on order status/shipping and have received no reply since then.

Useful
Reply
Report

I saw an add on Instagram for a product and did a little research, thought it was a legit company. Place an online order on their website in Nov 22 and have never received the products. I emailed, sent direct messages and no one has ever replied. I commented on their posts about being a scam and they deleted comment and blocked me.

Useful
Reply
Report

I saw an add for the website. I ordered a product. I received and email conformation. This was on 11/14/2022. After many weeks I asked for an update because I had not received anything. I received a "blanket" email saying they were running behind. I have sent several emails since asking for an update on my order and they refuse to answer my emails. I've asked for a refund and heard nothing. It has been eight weeks and I can get no reply.

Useful
Reply
- Land O Lakes, FL, USA
Report

Placed an order October 10th, order has still not even been confirmed according to their website nor have I received my product. I have emailed several times with absolutely no response or update. They have no number listed on their site to be able to call. Tried to “shop small” and ended up getting $135 stolen from me.

Useful
Reply
- Puyallup, WA, USA
Report

I ordered the product and received shipping info and nothing else happened

Useful
Reply
- Middletown, CT, USA
Report

Website selling winter gear, I was getting a ton of ads after doing a quick search and fell for it. The products are never delivered, the tracking numbers are fakes that continuously state, package received by third party carrier's but never go anywhere. Business can't be verified, no one answers the phone and the email support gives only a single generic response. I don't want anyone else to fall for this.

Useful
Reply
- Tampa, FL, USA
Report

I placed an order for a Men's Majestic Miami Marlins #16 Jose Fernandez Authentic Black Team Logo Fashion Cool Base MLB Jersey. There has been no response from the merchant and I have not received the merchandise.

Useful
Reply
- Clearwater, FL, USA
Report

I placed an order from two different companies. One package contained 4 fleece ponchos (Fashionsteens) and the other was Christmas clothing and shoes (Poloplanet). No packages were ever received. Upon contacting each company, I found that they were one and the same. A person named Kelly responded to both emails telling me packages were delivered. She gave me the transport company email which also turned out to be fake. No one is going to help me get my deliveries. I am just out the money! Warn others!

Useful
Reply
- Sayville, NY, USA
Report

My friend found the product on Facebook and we both ordered in early December. The website claimed the markers would be “guaranteed” by Christmas. We did not receive the markers and have received several “updated shipping” emails that don’t link to anywhere except for advertisements on their website to buy more. No tracking information has been able to be accessed. I emailed asking for a refund and received no response, but did receive a “your markers are halfway there” email with no legitimate tracking number. People on Instagram and Facebook have commented saying they have not received the product or a response from the company. I disputed the claim with my bank and the username for the person behind the account was something like “bootymahbooty” which is clearly not a marker company.

Useful
Reply
- Deerfield Beach, FL, USA
Report

This is the only contact I’ve received from the “company”. After two emails and phone calls, I’ve received no correspondence.

Useful
Reply
- Fort Myers, FL, USA
Report

made online purchase, like anything else now days. said it would be delivered within a MONTH. coming from over seas i knew it wasnt going to be quick. made the purchase. kept checking for delivery status every now and then. noticed my in transit state now said delivered. as of 4 days ago now. was "delivered to a parcel locker". not to my house. and noone in my house has seen anything. when questioned upon reading this, sent a email to the company. they said to verify my address is correct; it is. verify some other things which were all good. and was told to follow up with my local postal service for where they left the package. noone knows where this package was left. just keep telling me it was delivered. i know it was delivered i need to know where. will not ever order from them again. found them on an ad on instagram.

Useful
Reply
- Napa, CA, USA
Report

The website konitodesign.com advertised on social media and had great prices for furniture. I ordered a pair of nightstands and then nothing ever shipped. I contacted the email addresses on their website - [email protected] and [email protected] - to inquire on status and received no responses. I also posted a comment to their Instagram page, which they deleted.

Useful
Reply
- San Antonio, TX, USA
Report

They are a fake company. They have a website and instagram. I bought an item off of it but several reviews post they never got any product nor any refund from the company. I have not received my product and i asked for a refund. I have not gotten a refund.

Useful
Reply
- North Bergen, NJ, USA
Report

I placed an order from this website a month and a half ago (and was charged for it) yet still haven't received it. I contacted the company via email and they respond and say "were sorry for the inconvenience" but will not provide me with an order update, then just stopped answering completely. They do not list a phone number anywhere on their website.

Useful
Reply
- Tampa, FL, USA
Report

I made a purchase on usaforeverstamps.com and did not receive my stamps. Once I revisited the website and e-mails I had received from the "company", I noticed numerous typos and responses that did not make sense. I reported the charge and information to my bank and now on BBB.

Useful
Reply
- Pinellas Park, FL, USA
Report

This company was advertising candles on Facebook and Instagram, purchased item via Shop pay. Shipping policy is 4-8 days. Never sent item. Company has no phone number, only email addresses. Emailed all email addresses I can find multiple times with no response. Order never sent. Money taken with no response from company.

Useful
Reply
- Fort Myers, FL, USA
Report

Ordered 2 pairs of shoes. They charge separately for shipping which seemed odd. I received the first pair but when the second order arrived, it was a bunch of key fabs and other junk. When I compare the tracking numbers they match and so I was sent the junk by them. I tried reaching them numerous ways and they ended up denying they sent it and would not resend the shoes. They also charged me more than my invoice showed.

Useful
Reply
- Saint Petersburg, FL, USA
Report

Www.geriyah.com posted a Black Friday sale on instagram. They were selling wigs at a discount price.

Useful
Reply
- Newark, DE, USA
Report

I purchased item through the website for 150 .

Repeatedly ask for a tracking number... no response.

Opened a dispute with my bank

Useful
Reply
Check fields!

Report Undelivered Merchandise


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Undelivered Merchandise Contacts

If you know any contact information for Undelivered Merchandise, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New