SCAMTopideal Air-City Reports & Reviews (34)
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This is total BS ...so very sad that these scammers can get by with this ...I do not want these piece of crap watches ...but I am not going to pay the postage to return these items ...I want the cheese boards I ordered ...or I want a total refund ...
Ivan Jarvis
Cutler , OH
I never ordered two men's watches from this company but received them on 4/26/2021. I ordered two cheese boards in Feb, 2021, for $39.98 and never received them.looks like this was a scam. I want a credit back on my credit card. DB
Dear customer,
We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers.
In order to make up for your loss, after negotiation with our suppliers, they promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China.
You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.
After you post the item back and provide information requested above, we will arrange a full refund plus the shipping cost of the returned package right away.
In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can refund you a 50% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.
Your patience will be highly appreciated, have a nice day.
Sobo
于2021年4月29日周四 下午9:37写道：
I can't get any info from this tracking number. You sent me two watches not cheese boards. I don't want these watches, I ordered two cheese boards
please advise. I believe this is a scam and want my money back.
Please advise how to return these watches ASAP.
On Thu, 29 Apr 2021 14:55:04 +0800, service customer
Type of a scam Online Purchase
Country United States
Type of a scam Other
Initial means of contact Not applicable
I did not order whatever it is - it is a large back sliky like material that has grommets on either end - included were 2 small suction cups. I Googled Topideal and it is a shipping warehouse located in Mt. Prospect, IL. I Googled TOPEXPRESS 19914 S Via Barron Unit AB Compton CA 90220 and it is also a warehouse. I checked my accounts and there doesn't seem to be a charge for this peculiar item! Very strange indeed! I do not want to be billed for something I did not order. What do I do in this situation? Anybody know?
Country United States
Type of a scam Online Purchase
Type of a scam Other
Initial means of contact Not applicable
[email protected]