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TheSupportCare.com

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TheSupportCare.com Reports & Reviews (18)

- Collinsville, IL, USA • 23 h ago
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Never came, attempted delivery so it says… been a year. Got off TikTok.

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- Granville, OH, USA • Oct 21, 2026
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Order #8e4cc4e0-e92b-4353-bf7d-0b6426d157f3 — electric bicycle, $87.98, charged to my debit card; the charge posted October 2, 2026 (statement descriptor: PURCHASE BRYBAA AD DC). I requested a refund on October 7, 2026. The vendor sent order tracking and confirmation links that do not work. I followed up on October 7 and October 8, and on October 8 sent a final written demand to [email protected] requiring written confirmation that the refund was processed by October 15, 2026. The vendor never confirmed. I am seeking a full refund of $87.98.

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- Coos Bay, OR, USA • Sep 03, 2026
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It was never delivered. I have other screen shots since June they have been jerking me around.

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- Milton, FL, USA • Aug 26, 2026
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I ordered a set of 2 chairs and a table through the TikTok site. I assumed since it was being advertised and showed up through TikTok, it was verified through them. I was obviously wrong. Everything seemed fine - they sent me an acknowledgement of the sale and "updates" on where the order stood until I questioned the 'unable to deliver' statements indicating there was a problem accessing the building. When I responded that I was in a single-family home and there was no restriction, the 'support' tech got very defensive and told me I could wait or request a refund. I requested a refund. I have been unable to contact them since. The email address they provided for support was "[email protected]". That address is no longer active, as I received a failure notice from [email protected]. I have attached their "tracking notice" that they continued to 'update.'

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- Twin Falls, ID, USA • Aug 24, 2026
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Fake tracking. Fake responses. Fake delivery attempts. Fake vehicle breakdowns. All fake excuses and lies. 100% scammers.

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- Midlothian, VA, USA • Aug 19, 2026
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Purchased through TikTok WELL over a month ago. Have gotten runaround since. Over 35 emails. Constantly using chat services when I get a supposed delivery attempt message. My building has camera and a mail room. No delivery attempts have ever been made. Can never get an actual human being. AI generated emails. Hit my account for the original $39.99 then 3 days later hit for another $69.99. ABSOLUTE SCAM OF A COMPANY!!!

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- Minneapolis, MN, USA • Aug 13, 2026
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It was a video on tiktok for a boneless couch for $9 so i ordered 2.

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- Lansing, MI, USA • Jul 28, 2026
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Provided me tracking info, made it sound like it was coming to me and then I just got an email saying that they tried to deliver it. But my camera never picked anything up, and no one called me. So definitely a scam, don't use these people.

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- Rocky Point, NY, USA • Jul 27, 2026
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I purchased 1 boneless round couch. They charged my card double and I never received it. I have emails back and forth, but no product and no contact information but an email. Website is gone too. I ordered it over a month ago.

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- Zephyrhills, FL, USA • Jul 27, 2026
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Gave fake delivery tracking and info.

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- Seminole, OK, USA • Jul 16, 2026
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An ad popped up on TikTok to purchase a movable display unit. I never received the product and they kept saying on the tracking it couldn’t be delivered, then it said delivered, which it never was. Lost $37.98 to this company. Terrible.

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- Denver, CO, USA • Jun 17, 2026
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I saw an ad on tic tock shop for a set of cook wear it took me to a separate shop and I ordered it on april 30th it was a bunch of emails stating they was having issues delivering my items and me going back and forth with customer support. Finally on June 14th I got a message saying my item was delivered. I looked all over my apartment complex and no packages for me was delivered. I have contacted them twice and no one is responding. I want to report this company as a scam. My bank disputed the charge so I have been refunded but I am upset at them false advertising online a

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- Dallas, TX, USA • Jun 10, 2026
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The speaker is a scam period

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- Melissa, TX, USA • Jun 02, 2026
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I saw this incredible deal on an outdoor swing & mattress set. After I arranged payment I received a confirmation with tracking info. After waiting a month and a half, lie after lie, delays, and finally a flat out lie that it was delivered I got fed up. I have attached the emails.

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- Universal City, TX, USA • May 28, 2026
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Purchased a two seat sofa and waited for two weeks and no merchandise. Tracking website keeps saying in transit so many attempts to deliver. Tried taking additional money from me and my bank flagged for fraud for 35.97. Had to cancel my card.

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- Troy, AL, USA • May 05, 2026
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I placed my order on 04/30/2026 & reached out the customer support for information as to why my order was still in processing even though funds were taken out of my account. I also researched information on the "company" & saw that it has been reported multiple times of being a scam. I also have other pictures to support my claim

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- Las Vegas, NV, USA • Apr 09, 2026
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I paid for a boneless couch advertised on TikTok for $9 on March 3rd, 2026. I paid $16 total with taxes and fees to TheSupportCare.com. I have emailed several times asking about my purchase. They emailed back on the first email sending me a link with a tracker for my product and a link for the confirmation of purchase. The confirmation of purchase link does not work, the website to the company is not avaliable and the tracking information is not up to date. I have emailed several times asking for someone to communicate with me as to the whereabouts pf my item and have yet to recieve a response. This is a total scam!!!!!!

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- Riverside, CA, USA • Apr 05, 2026
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Ordered a table and chair from TheSupportCare.com. Never came and now I got a bunch of random charges. I tried emailing them at [email protected] but nothing.

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