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Retail business imposter

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Retail business imposter Reports & Reviews (162)

- Avondale, AZ, USA

There was an ad posted in Facebook referencing Bed Bath & Beyond going out of business and offering huge discounts on an array of items that BB&B would normally sell at amazingly reduced prices. When I clicked on the ad it took me to a site that included the actual BB&B logo and a picture of a store front in CA covered by huge yellow posters advertising going out of business sale. The add appeared to be legitimately from Bed Bath & Beyond. What I saw was an opportunity to get some great deals at reduced prices. I have learned that BB&B was hacked and that their logo was stolen and used in this scam. I placed 5 separate orders, with some items intended for other family members in different locations. I received confirmation emails that seemed to come from Bed Bath & Beyond with a summary of each order. Normally a bogus email will have additional letters, numbers or other characters, but this one did not. It was only when I realized that the URL was not from Bed Bath & Beyond that I wondered if this was a scam. I searched online for a BB&B scam and confirmed that it was indeed a scam. I immediately cancelled my debit card, called that bank to have as many of the charges made to my bank account reversed and changed the password for my bank. The bank was able to reverse 2 of the charges but not the other 3. The bank did file a claim to see if the additional charges could be reversed.

- Phoenix, AZ, USA

This website looks exceptionally legitimate. Bed Bath & Beyond is the fake website. I ordered several items and never recieved them. They did charge my credit card. Once you order they send you an email confirming your order but if you have questions it only gives you an email address which is not responded to or sends you back to the original website.

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