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Product Not Received/No Refund

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Product Not Received/No Refund Reports & Reviews (118)

- Paducah, KY, USA • Mar 09, 2025
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Offered a product, a vitamin supplement, I ordered it on January 16. On January 17 it said “it shipped”, on January 22 the “founder” emailed me that she checked on my shipment is taking longer than expected because it is “peak shipping season”, then 22 emails advertising the products they sell with “sale codes” or advice from the founder of Nuora named Evelyn using email, [email protected], then after no direct contact about the order until February 23 “Evelyn” then tells me that the shipping may take 2-3 weeks, at this point it’s already been 38 days since placing the order, and gives me another code to “order more”, then on March 7th the status of my order changed and now says that my package was delivered on February 20th to my mailbox, which it never was. I emailed the customer support email and told them I never received my package and requested a refund on March 7th, which now someone named “Jera” said for me to check my mailbox and my property to see if it was delivered and if I can’t find it to take it up with usps. Well I can tell you that it was not ever delivered, it is not “on my property” and I firmly believe that it is a scam. The other thing I thought was very strange is that this “American made” product was for some reason shipping from overseas… I may have gotten scammed out of $68 but please help prevent others from getting scammed also

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- Lambertville, NJ, USA • Feb 27, 2025
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Ordered and item on January 31. Never was told it would come from overseas. February 11 - I cancelled order - tracking it to customs. As of February 27th I found out they billed me on February 1st. Item has still not been received.

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- Tolleson, AZ, USA • Feb 27, 2025
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17TRACK and a Chinese company ravinox is being used as a scam SDH Express Chinese company is fraudulently using 17TRACK as part of the scam!

I never received my order that I placed on line from a company named ravinox.com

Address: 1415 Fell Ave, Bloomington, IL 61701, United States and

Address: 511 Mondell St, Thermopolis, WY 82443, United States

Email: [email protected]

payment to CÔNG TY TNHH BÌNH AN VIE

I checked my tracking information and it shows detail when it left China to my house however I never received anything because 17TRACK and a Chinese company ravinox SDH Express Chinese never delivered!

' STAY ' away from this SCAM company they take your money and never deliver your item/s purchased they are using 17track fraudulently!

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- Erie, PA, USA • Feb 24, 2025
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On January 26, 2025, I ordered a pin from Pridebooth.com. I received an order confirmation email saying I would be notified when product was shipped and my credit card was charged. I emailed them 3 times to ask when it would be shipped and never received a reply. There was no phone number on the website and only an email to contact them: [email protected]

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- Conroe, TX, USA • Feb 24, 2025
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I needed a riding lawn mower found this awesome deal so I thought. Made the purchase and never received my product and money spent was $225.50 before payment was stopped. Tried to call and emailed with no response.

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- Lynbrook, NY, USA • Feb 24, 2025
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Yes, I placed an order with said company and they used a phony Chinese delivery company that marked my order as delivered and they never delivered it. They provided me with a PHONY/FAKE Chinese tracking # that my post office could not use. There is no phone # on the Website and when they reach out to you via phone in an attempt to ask you to order again? They hang up on you when you inquire about the scam.

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- Evanston, WY, USA • Feb 24, 2025
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I was on Facebook and saw an ad for Comfrt clothing hoodies stating there was a discount on all clothing. I clicked it took me to a site that looked exactly like Comfrt website. Chose the clothes received a confirmation and that's when I realized this was a scam, email did not state Comfrt it stated [email protected]. Then I received an email with tracking number linked to a scammer site called Track718 it states it was delivered, and it never was.

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- Valley Center, KS, USA • Feb 24, 2025
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Never received my order made on Feb, 8, 2025. The shipping policy says 1-2 to fill and 37 to ship. Have emailed their support team. No response as of yet

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- Lilly, PA, USA • Feb 22, 2025
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I order three pillows on November 27th of 2024. it took three weeks to even get a confirmation number and a shipping signal. once there was a shipping signal it took another month to get one of the three pillows. every time I tried reaching out to see where the other pillows were I would get one email back but then all contact would stop.

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- Erie, PA, USA • Feb 22, 2025
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I ordered a Generac generator for $2,199.00 from the website pansgear.com The payment was recorded on my credit card as CALIFORNIAPEERSUPPORT. I never received the generator. The phone numner has no voicemail set up. I got no response from emailing. The chat option on the website just gives an automated response.

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- Sheridan, WY, USA • Feb 21, 2025
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Placed an order for cologne and waited 11 days for a confirmation number or tracking number and no product.

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- Sheridan, WY, USA • Feb 21, 2025
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Wearesnugs.com took my money and never sent me my products. There are a slew of others that experienced the same thing when being charged for merchandise that never was received or shipped out. Please beware and do not purchase from wearesnugs.com.

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- Columbus, OH, USA • Feb 19, 2025
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The company has yet to deliver my product from purchase on January 20th 2025, it took one day to process my money, but as of yet it has yet to deliver. The contact Jennie Tran has given me the wait patiently dialog every time I've tried to cancel my order. And also given me 2 different tracking numbers from http://ywbzexpress.com/track.html?c=YWBZ2025018193 and 92144903627188110008716943 SHANGHAI. And the other from JAMAICA, NY, 11430.

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- Tampa, FL, USA • Feb 17, 2025
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I saw advertisements for this store on Instagram and ordered some cologne. It has been three months and I have not received anything. The tracking number they provide is seemingly fraudulent and updates every 3 days with "In transit, New York". Customer service is responsive but refuses to give a refund.

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- Perth Amboy, NJ, USA • Feb 13, 2025
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On 12/22/24 I ordered 3 bottles of soursop extract for $67.28 and I also purchased the shipping insurance for $3.99. I never received the product as of 2/5/25. The tracking for the product stopped as of 1/9/25. I have been requesting a refund from the company and the say they have sorted it out with their logistics team. They are unable to give me any updated tracking information since 1/9/25. They now say they have updated their refund policy. However, according to their own website they guarantee delivery in 10-15 business days and also they require an 18 day waiting period to allow for late delivery. My order was 12/22/24 way past 10, 15, 18 business days and no product.

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- Hayden, ID, USA • Feb 11, 2025
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Placed the order on their website on Jan 20 2025. Received confirmation of the order. Have emailed the business questioning when I will receive my order. To date no further response. No money returned. No product received.

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- Irvington, NJ, USA • Feb 11, 2025
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I subscribed and never received anything yet for the past 4 months they have been taking 29.99 out of my bank account. Phone number is a google number and you can only email for cancelation and ive done that 6 times.

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- Humble, TX, USA • Feb 05, 2025
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Ordered a comfort pillow on Dec. 25th, 2024, as of Feb. 5, 2025, order has not been received. The delivery date on tracking keeps extending to the current days date. No telephone number to call.

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- Sutton, MA, USA • Feb 01, 2025
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ordered product on 1.17.2025 supposed to be quick free shipping - after multiple emails they are giving me the run around - out of office - will track upon return feb 6th never received product and they already charged my card - I just reported this to my credit card company

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- Clarkson, KY, USA • Jan 30, 2025
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I was shopping for my son a personalized pants and shirt with his name on it and it was a Kentucky wildcats basketball outfit for Christmas through an online store called woastuff and prepaid for shipping and the items to me made and shipped within 4-6 weeks at the longest and never received my items I’ve contacted the company several times through email and I only feel like a bot is responding and called the company number and it’s a wrong or invalid number the address is also fishy and the company has no actual person that I can talk to online or on the phone. I’m gonna file fraud through my bank to try and get my money back but would hate to happen to anyone else that’s slot of money to some who don’t have that kinda money to loose.

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