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Product Not Received/No Refund

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Product Not Received/No Refund Reports & Reviews (157)

- Bradenton, FL, USA • Feb 13, 2026
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The website shows beautiful pieces of jewelry, at "discount" prices. I ordered on Feb 1, 2026. I have not received anything as of Feb. 13th, 2026. The company said the product was handmade in the USA (Santa Fe), yet tracking indicates it is coming from an international port. The website is very well done, and doesn't seem to be a scam what so ever.

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- Breckenridge, CO, USA • Feb 12, 2026
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I was buying some forms from them, they took my card and charged my account and gave me a fake tracking number and will not get back to me about my payment or product i ordered.

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- New Salisbury, IN, USA • Feb 05, 2026
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I purchased a facial mask on January 17th at 6:39 pm for $25.99. I didn't realize it was coming from China. My order number is 1460. I have reached out to customer support several times to request a refund since the order hasn't arrived. I received a response from Aadithya Raj 1 time, stating that, since the order has shipped, they will not be issuing a refund. The shipping time was up to 15 business days. I have tracked the order, and there is no way it will arrive today or tomorrow, as stated. I feel as if I have been scammed, and I want my money back. But the customer support is not answering or taking any action.

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- Douglas, WY, USA • Feb 05, 2026
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The product Purchased was temporary dentures. They were purchased on December 8 with the claim that they would be delivered in two weeks after one month. They simply sent me a message stating that it had been delivered, but it had not. They were unable to provide me any proof or tracking information showing that it had actually been delivered they just had a fake picture that looked almost like a spreadsheet with a bunch of numbers on it and said that that was the proof that it had been delivered. Then then offered me a 30% refund on the purchase and continue to claim that I needed to follow up with my post office but they called it something else like a magistrate or something. . After dealing with them I realize that they do not have an actual email or working phone number. The entire thing was a scam.

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- Huron, OH, USA • Feb 04, 2026
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Placed order and didnt seem like it all came so I called and the number says we can’t answer your call. So I looked into this company further and sounds like a scam. I emailed them 3 times for a return label so I can send the products back and they aren’t responding. They say email will be answered in 24 hours. Many complaints in this company. I just want credited for the order I placed and to be able to return it and make sure they don’t send anything further.

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- Pensacola, FL, USA • Jan 29, 2026
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It was a popular selling perfume on social media.. (FB) I placed an order and received a confirmation email but never received my order…. Or any updates…

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- North Platte, NE, USA • Jan 23, 2026
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I went to purchase online and got scammed these items will never appear.

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- Jackson, MI, USA • Jan 22, 2026
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I purchased the Boneless Couch on January 2, 2026. No one will answer their emails. And I would like my money back. And none of the tracking numbers don’t work.

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- Mead, CO, USA • Jan 20, 2026
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It was a bundle of Window 11 books designed for seniors, I was to get 3 books and an digital download. I kept writing and they said it was emailed to me. they had my email address as well as my home address to send the books.

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- Lapeer, MI, USA • Jan 16, 2026
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Found shop on Facebook, ordered two pairs of pants. Never received order confirmation but took a screenshot of proof of purchase, money was taken from account. When reaching out to inquire about product/shipment I was told they were unable to locate my transaction and requested additional personal information not including order confirmation number or anything like that. You cannot find any information about this website/shop online, the communication is definitely off. Will now be disputing this charge to hopefully recoup moneys lost. Be aware.

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- Napoleon, OH, USA • Jan 16, 2026
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January 2, 2025: Tried to purchase a 26-Quart French Door Air Fryer & Toaster Oven with 24 Cooking Programs. Credit card hit with $39.99 charge.

No product ever delivered. Email sent came back as undeliverable. Phone call: Came back as not able to to be completed.

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- East Haven, CT, USA • Jan 14, 2026
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ordered perfume from website and have not received item. Have made multiple attempts to reach seller with no response.

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- Lawrence, KS, USA • Jan 14, 2026
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Purchased the popular Boneless Couch of the site. I got the confirmation page with my order number and everything but over a week later still had no confirmation EMAIL or anything when I tried calling it was an automated service that answered “Yo” that was it. The email provided on the website came back with no such email.

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- New Bedford, MA, USA • Jan 09, 2026
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Ordered a jacket on December 8th. Have not received it. Online updates say it is in PA, but it never progresses. Allegedly it is in the USPS system.

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- Jacksonville, FL, USA • Dec 29, 2025
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I saw an add online for these jelly bras that were supposed to be so comfortable. So i bought 4, as i am in need of bras. That was on December 4th. On December 8th they sent me an email saying that my order was on its way. They gave me a tracking number and everything. 3 weeks later and im about to be out another $20 with no product. I have sent them 3 emails now and nobody has gotten into contact with me. I tried the tracking number and it leads me nowhere. I just dont want anybody else to fall for their crap. The phone number on my pay app (Sop) is not even an active number. Im going to try to call the Wyoming number tomorrow and see what can be done. Im just livid, to put it nicely. Thank God i used a 3rd party app to pay. Hopefully i dont lose the entire purchase price!!!

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- Temple, GA, USA • Dec 01, 2025
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I ordered a baby item from their website, they gave me a order # and said order would be recieved in 10days, but would recieve a tracking email in 4 days. I never recieved tracking email or product it is now 14days past the delivery time frame, i have emailed customer service 3 times with no response

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- Minot, ND, USA • Nov 21, 2025
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I ordered removable window tint from insta tint. I never received the product. I reached out via email and never got a response. I also saw on social media a lot of others who had the same problem with this company.

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- San Antonio, TX, USA • Nov 21, 2025
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Order a baby walker for my grandson when i called customer service numer it gave guy tried asking for my whole credit card numer and got mad when i refused to give it to him along with DOB

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- Washington, KS, USA • Nov 19, 2025
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I ordered the online products and when it had taken longer to ship than said I attempted to reach out to their online customer support, and requested a refund since I hadn’t received my product yet. They claimed it was lost in the mail and said that they’d send another shipment for free about a week ago which they claim they still don’t have a tracking order for. I just want my money back.

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- Johnstown, CO, USA • Nov 14, 2025
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They are selling a product that was never delivered. And they won’t issue a refund, claiming the product has gotten a shipping label and is in the queue to be shipped. This has been their story for the last 5 months and when I ask for a refund they say they can’t issue one

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