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Norton Imposter Reports & Reviews (89)

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Begin forwarded message:

From: norton

Subject: Your order

Date: January 26, 2022 at 6:51:07 AM PST

To: "*******************"

Reply-To: norton

Thankyou

Logo +1 (267)861-0723

Dear Subscriber,

This is a reminder email to inform you about the annual maintenance contract with norton total security. Your annual contract is set to renew today.Your bank account will be debited with USD 499.99 as you have opted for auto-renew service.

For further information reach Support at +1 (267) 861-0723

Here's the Reciept for Your Payment towards the Renewal of Your Norton Security.

Order Id :#TR74-870684

Payment Status : Confirmed

Duration : 2 Years

Item 1 : Norton Security

Amount : USD 499.99

Product Key : MJHD-FFJY-DUJJ-JHGT

PRODUCT DESCRIPTION

Account Type :Home Subscription

Product : Norton

Quantity : 2 Devices

Payment Mode : Auto Debit

In any case you would like to change your payment method or you wish to cancel the services contact our support team.

Note:- If we do not hear from you the charge will be debited for next year renewal.

Thank you

Norton Billing Team

+1 (267) 861-0723

THANK YOU FOR BECOMING A NORTON CUSTOMER

This is system generated email, for more details contact support

Unsubscribe.

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I received an email with the subject line “THANK YOU FOR YOUR ORDER”, from what looked like a personal email address. I often get spam emails where my email address isn’t even in the to: field. I read through, knew I hadn’t made this order, checked My bank balance, saw nothing missing. I then called the number in the email out of curiosity. The man who answered with “Norton life lock, how can I help you” asked me for the Memo #. I told him I hadn’t made this order, so why was I getting and email. He responded that he needed that number to verify who I was. I said I was going to call the BBB, and he said do that and then call us back, and hung up. I looked up this scam and am now sharing mine here.

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received a message that I was being charged for renewing my anti virus account. when I called to say I do not want the service they led me to the refund form. Then they said they put $5000.00 in my account by accident it should have only been $50 so in order to clear this up I should go to Walgreens and buy $4500.00 dollars worth of credit cards and give them the numbers to give them their money back or I would have to deal with the government and the FBI and I could lose all of my money. I called my bank and was assured no money was put into my account.

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Was contacted about an auto renewal punt in the amount of $383.22. Call the number 818 (660) 1401 and someone answered. When I told them I wanted to cancel the subscription and not to charge my account, they hung up on me. The email was from Annie Smi and it was signed by JOHN WILLIAMSON.

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This place sent me an invoice and claim I ordered these QuickBooks when I did not order it or ask for it online.

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Despite all kinds of indicators, I fell for the following email. I did not loose any money and was able to block them from getting into my bank account but I did let them into my computer. (Guarantee I will be more cautious in the future).

The email received:

Norton Billing Team

Dec 10, 2021, 10:16 AM (4 days ago)

to me

Your Order Summary are as follows:

Invoice Number : 711IA07ZZHZ

Net Amount Paid : $ 349.99

Client Number : rijr035

Hello Customer,

Thank you for subscribing to Norton 360 Premium Annual Plan. Your charge of $349.99 was processed successfully.

Please allow atleast 48 hours for this charge to appear into your account.Auto Renew for your current plan is enabled.

Thank You for Trusing Norton.

What we are offering you to make your experience better

? Automated tools that help improve performance for resource-hungry apps and free up bandwidth while you’re browsing

? If you want your Windows operating system to work its best — with fewer crashes and errors — let us routinely fix your registry.

? Get technical assistance and peace of mind from our dedicated team and support knowledge-base

Contact Norton Support for Assistance regarding your purchase or any technical help -

Member Services & Support: +1 833-3572-731

----------------------------------------------

Regards,

Norton Helpline No.: +1 833-3572-731

© 2021 NortonLifeLock Inc.

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I received an email stating my Norton subscription was renewed for $368.24. I don't have Norton, but I did in the past. It sated if I wanted refund to call this number 888-593-2270, a David Anson and said I needed to apply for my refund online. He walked me through some claim form then he asked me to go to my bank account to see if the money was refunded. I did but no refund, then he asked me o download some weird ID Nor95 number immediately I logged off my bank info and shut my computer down. This guy began to call me stating " why did you shut your compute down. Turn it back on I'm trying to help you. Turn it back on now so I can help you. I blocked his number and notified my bank just in case.

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Hello,

I called the number listed below,

A man named Jacob answered

When I asked why I am receiving these emails he was unable to answer.

When I said I am reporting this as fraud he replied, “**** ****.

This information will be forwarded to the Better Business Bureau and the Federal Fraud department.

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They sent an email information about a renewal and to call back to cancel. Then in order to cancel she asked (English accent) to download an app called anydesk and that’s when I realized she was a scam. She wanted to get on my phone.

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This is the second of two email invoices that I received. It claimed a renewal of Norton 360 Protection for one year in the amount of $331. I never order such product.

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Got another email from Norton saying there was a charge for a 2yr. renewal subscription. Same process, different company. They want access to my computer to cancel and refund me. I checked my bank and no funds were taken, and I never signed up with Norton Security, so I knew something was not right. The only contact info. I received was this number, 888-217-5260. There's not even an email on here or any other way to contact them.

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False auto renewal sent email Oct 2 2021 said they were Norton.  They were not .

Received email stating that they were Norton. I had been changed auto renewal for $505.87. AND that I could cancel renewal. They accessed my computer and froze it up. I have no access into my computer. After they started getting rude with me I hung up and called Norton. Norton said it was not them. Now I have no computer because I cannot access it. And the scammers locked me out of my computer and have access to my information for identity theft and more.

I have No access to anything. They removed the original email too.

 

 

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received fraudulent email from a fake norton account

Dear Valuable Customer,

Your 1 Year of NRTN Subscription has been successfully renewed and updated.

* The on account payment will be shown soon within next 2 to 4 hours

on your Account Declaration*

_PRODUCT INFORMATION_

--------------------------------------------------------------------------------...⇄ />
Invoice ID : KHSHJ6DLM

Item Name : NRTN Total 360

--------------------------------------------------------------------------------...⇄ />
Command Date : 6th October 2021

Lapse Date : One Year from the Date of Purchase

--------------------------------------------------------------------------------...⇄ />
Sum : 359.69 USD

Payment Mode : AUTO-REPAY

* If you want to claim a REFUND then please feel free to contact our

Billing Department as soon as Possible.

You can reach us on +1 ( 8 0 8 ) - ( 4 3 1 ) - ( 5 5 1 1 )

Regards,

Billing Department

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I received an email thanking me for purchasing Norton Software to the tune of 395.00 stating it had been paid by my checking account debit - the email had Better Business Bureau Logo at the bottom and another agency I cannot remember. It stated my account # and a phone #. I called the phone # and a clerk answered, Did not say NORTON, just asking how he could help me. I informed him that I received a notice from his company stating I had purchased this product and he said do I have an account #, which I gave him from the email. He told me to wait just a moment while he looked it up. He came back to me a few moments later and stated how could he help me, and wanted my phone #. I told him I did not purchase his product and mentioned that I was going to call the Better Business Bureau and my bank and he told me he was the Better Business Bureau. I told him - "you are definately not the the Better Business Bureau" and he hung up on me. I went back to look at the email and it was gone!!!, How did he make that happen????!

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These people are scamming stating I need to cancel my subscription with Norton on my computer they are asking for 349.99 in order for me to cancel I need to download something to my computer. When you call the 8128984155 number they answer the phone not addressing what type of business I’m calling . They sent me an invoice with my name and receipt number . These people need to be stop God forbid they call and elderly person and damn them ..

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- Reno, NV, USA
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I received an email to renew an annual subscription that I don't know see attached email :

Barett Joseph

Aug 10, 2021, 8:27 AM (1 day ago)

to ****************, bcc: me

Dear member,

Your subscription for Norton protection has been successfully renewed and updated. The debited amount will be reflected within next 24 to 48 hr on your account statement.

PRODUCT INFORMATION:

Invoice No. : NR589623

Product Name : Norton

Order Date : August-10-2021

Expiration Date : 1 Year from the date of purchase

Prices : $467.16

Payment Method : Auto-Renewal

If you wish to cancel this subscription then please feel free to contact our accounts department as soon as possible.

You can reach us on +1(888,683,1197)

Billing Department

Regards:

when I call them they requested that I open google and go to go to the website : refund7860.webs.com

on this web site they request all the bank information or Paypal account information.

So I turned them off.

on the other hand, the telephone conversation was very bad connected there was a lot of background noise that you can not hear them well

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do not be as dumb as I was. The Norton Billing email looked very real. When I called they started requesting info I did not want to give out for my bank they told me there was another way I could do it by using paybis.com. This is a site for exchange of money for crypto currency. I did sign up for the account but would not give credit card info and hung up. After that I could see they were going through my cell phone. I immediately put a hold on my bank account info but now feel threatened. Luckily I do not do any banking on my phone but I'm sure they can gain access somehow.

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I received an email from the "Norton" company says that I had authorized a renewal for a NORTON product. I NEVER DID and DO NOT A USE A NORTON PRODUCT. A SCAM!. The phone number listed doesn't answer as it is invalid!. See Below:

________________________________________________________________________________...⇄ />
Norton

Your Invoice Number : AWS098882

Receipt number         : DD-4692

Customer ID              :  BW-99955

?

Dear XXXXXXXXX

?

Thanks for using our service, as per the agreement you've authorized us to charge 497.67 USD from your registered account for the auto-renewal of your subscription for the next 5 years.

If you are unaware of this subscription we Request to contact our customer support +1(805) 912 3546

 Kind regards.

If you have questions or concerns.

Order date: 07/15/2021

Thank You

Team Norton

Help Line Number +1(805) 912 3546

?

Note: This is a system-generated email, Please don't respond via email. We would be unable to help you.

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- Littlerock, CA, USA
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I do not subscribe to Norton following is the email

Norton

Order Date: July 09, 2021

Billing Team # +1 (803) 265-5189

We congratulate you for renewing your annual subscription again.

Your Norton package subscription has been renewed as per your request, your services are now active again.

The amount of $429.95 has been received from you as you have availed for auto-debit service last year.

Your order details are given below: -

Next Renewal Date: July 08, 2022

Product Description: Norton Plus Pro Protection

Mode of Payment: Auto Debit

Product Amount: $429.95

Our pro version lets you secure your personal and financial information from online threats.

We hope you enjoy using our services, and we are here to help if you run into any issues

If you have any issues with this annual subscription or you wish to void this charge, please feel free to connect with our billing team at +1 (803) 265-5189.

Best Regards ,

Norton Billing Team

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- Racine, WI, USA
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This email is labeled as /user/receipt/invoice with a number attached. It states that my “subscription” is turned on and will be renewed on 6/24/21 as per plan policy. IT SAYS:

You have subscribed for a annual/maintenance. Your administrations will be actuated in the following 24-48 hours.

Paid subscription - norton protections for $329.99. NOTE - THE GRAMMAR AND PUNCTUATION ARE INCONSISTENT - THAT’S A RED FLAG.

I DID NOT PURCHASE THIS!!!! THIS IS A SCAM!!!!! DO NOT CALL THE NUMBER, THE SCAMMER ON THE OTHER END WILL ASK YOU TO USE YOUR KEYBOARD TO CONNECT YOU WITH THEM AND THEN TAKE YOUR INFORMATION.

I called the ScamPulse.com and the rep told me to file this scam alert to let others know NOT to GIVE OUT YOUR CREDIT CARD OR BANK NUMBERS, I ALSO CALLED MY BANK AND ALERTED THEM TO THIS SCAM ALSO.

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