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Norton Imposter

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Norton Imposter Reports & Reviews (90)

- Minneapolis, MN, USA • Oct 07, 2025
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Emanual Parker sent my mom an email saying she owed money to renew a subscription for Norton. She is 80 years old. She assumed it was real, and called him. He started to ask for personal financial information, and she finally said, "this is a scam." He swore at her and hung up.

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- Cosmopolis, WA, USA • Apr 19, 2025
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Norton

by Symantec

INVOICE

Invoice No: NOR/84063009773909233

04/15/2025

Dear User,

We wanted to let you know that your Norton Protection Subscription has been successfully renewed. You can expect a deduction of USD 934.99 to appear on your bank statement within the next 12 to 24 hours.

Please call +1 (888) 538 2951 to report if you did not authorize this transaction.

Item Description

Price

Qty.

Total

Subscription Upgrade

899.99

1

USD 899.99

Multi-device extension

35

4

USD 140.00

Thank you for choosing us

Sub Total: USD 1039.99

Tax: 0.00%

Total: USD 1039.99

100%/ SECURE

Terms & Conditions

Your subscription will automatically renew every three years unless you decide to disable the auto-renewal feature. You have a 24-hour window to make any changes before the current subscription period wraps up.

Client can apply for a full refund within 1 day of receiving the email by contacting representatives at

+1 (888) 538 2951

Helpdesk: +1 (888) 538 2951

Copyright © 2025

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- Saint Cloud, MN, USA • Mar 21, 2025
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Noted email from “Norton” confirming my payment for 499.00 for 24/7 tech support. Any questions to call 888-487-1446.

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- Farmington, MN, USA • Mar 21, 2025
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Fake email, saying I was being charged for a specified amount I did not authorize. Email listed a customer support number +1 (828) 407-3453 to dial for cancellation of un-authorized payment.

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- Chama, NM, USA • Jan 23, 2025
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Several text messages for virus protection renewal or phone could be locked or shut down. Information could be leaked without renewal. 19 times in the last 2 months. All different numbers.

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- Wichita, KS, USA
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Email from nortonlifelock saying payment of 497.00 was sucessfully paid. I never subscribed to this no money was taken out. Googled nortonlifelock called the number and was talking with a gentleman that got info about said he was going to run test and cane back with my internet was hacked by someone in russia to download illegal activity. Transfered to another guy and ge told me i needed to alert my bank and he asked for the number and told me what to tell them to monitor my account. I was getting leary of this and asked him how do i know if he was scamming me. He asked if he ever asked for personal info which he didnt but did ask about my balances in my account he did call my bank with me on the line but if you have online banking you know you have to enter your account numer and pin. Thats when i hung up the phone and called my bank myself . I do have his nane badge number if it is legit. He has never called me back. Be careful.

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- Littleton, CO, USA
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They sent an email regarding my Norton account. I responded & within a minute he had control of my computer. He locked me out so that I couldn't stop him. Then he wanted me to enter information to get a refund & added numbers to the amount. So to fix it he wanted me to wire transfer the over amount to a bank in Thailand. When the wire transfer was blocked due to suspicious, fraudulent activity, he gave me the customer service number for my bank to call them & tell them it was for a medical issue for a family member. This happened twice. Once I got over the frustration, I realized that it was a scam. Then they started threatening me. I called my bank & changed my password & when he called me back I demaneded access to my computer, which he had locked me out of. Once in, I deleted the apps that he had downloaded, which made him mad, & then I hung up & immediately shut down my computer & blocked his phone number from my cell. But then he started calling me on my landline & threatening to empty my bank accounts & trash my credit & stealing all my personal information. Unfortunately, he still had me locked out of my computer, so I had to take it in to get it wiped. Now someone saying they're from the ScamPulse.com is trying to contact me & I'm not sure if its legit.

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- Cleveland, OH, USA
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I received an email that looked like an invoice from Norton. The invoice was for $249.99. I called the number and he told me he was a hacker and a scammer and that he had all of my information. I hung up and called my bank.

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- Bogata, TX, USA
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He identified as customer service for norton virus software

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- Newberg, OR, USA
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I received an email with an invoice that appeared to be from Norton. I had not purchased the product and called the customer service line. Through the process of canceling the product they accessed my computer taking remote control and had me login to my bank account. It showed that money had indeed been deposited. After several frustrating minutes and directions, they gave me which included buying a gift card to refund money they had overpaid me.. I hung up on them them and immediately checked my bank account. The money that had been showing when I was online with them was no longer there.

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- Dickinson, ND, USA
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Norton antivirus billed for a subscription that has been cancelled for over 3 years, then refused to refund.

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- Ford, KS, USA
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Attempted to let me know my Norton anti-virus had been Renewed and if I did not authorize this charge click the link below

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- Minneapolis, MN, USA
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Received an email stating I had Auto-Renewed Norton Life-Lock for $499.99 due today

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- Olympia, WA, USA
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Auto-renewal

Invoice #R6DG#94265/SUSU6

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- Cleveland, OH, USA
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My husband received a email from Norton saying they took money out of an account he has no idea of, and attempt to try and have him download an app to get more information. Trying to get him to give them money. They have cursed at him and kept him on hold and he heard nothing but breathing and talking in a foreign language.

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- Lynden, WA, USA
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I received an email from this company, I called them, a man with a very heavy accent answered and told me that I own them $396.50, because I ordered their service (anti-virus subscription, I told him I never ordered anything from them. He became hostile yelling very upset, demanding to pay this amount of money, I told him I think his scam artist and I going to report to ScamPulse.com he hangs up on me.

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- Redmond, WA, USA
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They attempted to take the same amount a few months ago but I turned them into my bank as a scam. They use the ploy of owning a laptop or PC to bill for their services. I called the 434 202-6242 number on 03/11/2024 and they asked if I own a laptop or PC. I said no. I told him to remove my info from their database. He got quiet. I said im turning you into my bank for fraud and reporting you to the bbb. He used profanity and called me nasty names

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- Cleveland, OH, USA
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My husband received an email from Norton on 2/29/2024 that stated 'We sincerely thank you for your continuous trust and support in our services in the past year. We are reaching out to inform you that your annual 360 Deluxe has been renewed successfully on February 29, 2024 and your account will be properly charged $349.78 for all in one protection for up to 5 devices including a security VPN with back graded encryption, a huge 75gb cloud back-up to help prevent data loss, safe can for PC and more. Thank you once again for choosing us.' It included an invoice and account ID number. The contact number to call was 877-221-1430. My husband does not have this service. I called and spoke to a man with an Hispanic accent. I asked him who they were and what account they referring to. He got upset and told me not to call there anymore and hung up.

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- Roanoke, VA, USA
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got an email saying Norton was going to charge me over $600 for some premium product.

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- Alamogordo, NM, USA
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24 Months-Desktop/Laptop Service, Which I did not order-when I call the number the person wanted to get access to my computor-told him that this sounds like a scam and will contact the BBB.

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