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Norton Imposter

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Norton Imposter Reports & Reviews (76)

I received a strange email. It appeared to be from Norton. Regarding a product I did not order. I clicked on the email. Consumer software. Thank you for choosing our service. You just paid $501.76 to Norton. Your order and payment details are below. It gives a transaction key. . I never ordered this. Indicates auto debit from checking account. If I have not made this transaction please call us at 818-477-4673 within twenty four hours of purchase. I did not call the number.

I recently purchased Norton security for my computer $19.99. I received email today from Norton saying I am being charged $499 and contact this number to cancel my subscription. I did, then the scammer asked me to log in and go to “anydesk.com”and download a program then he took control of my mouse and asked me to compete a refund form with name and address and banking name. I got nervous when they asked for bank name and erased all of my addresses and phone numbers. I never entered my bank account #. The refund form actually had ScamPulse.com logo!

I have been receiving emails for the past month on a daily basis. I block the contact but they use a different email address every time. When I called them they wanted to get all my personal information as they said this is the only way to check on the account. I hung up. Here is the content of the email. Dear Subscriber,This is a reminder email to inform you about the annual maintenance contract with norton total security. Your annual contract is set to renew today.Your bank account will be debited with USD 499.99 as you have opted for auto-renew service.For further information reach Support at +1(312) 283-0347

I hope this helps in tracking these people.

The email I received today was from [email protected]. Supposedly, I had 2 hours to respond to an invoice about purchasing Quick Books in the amount of $399.00. I called the phone number +1 (888) 846-5971 for the "Billing Team". The guy who answered was in a call center, it sounded like. He wanted to help me cancel my subscription of which I do not have. He then asked me for my computer screen browser. I immediately told him that was none of his concern. He hung up. It isn't the first time I was targeted, yet for a different company by phone. I have a phone number listed on my YELP page.

I saw an email from a company called Norton. I called the number 4 times. Each time I called and said I wanted to cancel the subscription because I ddnt order this. They kept asking was I by a computer and I need to to by a computer to cancel. When I told them I wasn't by a computer they hung up everytime. It was so loud in the background. I overheard someone in the background asking for a bank account number.

I received a clearly fraudulent e-mail invoice and called the number to report the fraud and was asked to provide my order number and asked for other information - I did not provide it assuming it would be personal or financial. Please stop these guys. Sounded like I reached a call center in India. Area code and number are North Miami Beach Florida

Stated that I authorized a subscriber renewal.

Begin forwarded message:

From: norton

Subject: Your order

Date: January 26, 2022 at 6:51:07 AM PST

To: "*******************"

Reply-To: norton

Thankyou

Logo +1 (267)861-0723

Dear Subscriber,

This is a reminder email to inform you about the annual maintenance contract with norton total security. Your annual contract is set to renew today.Your bank account will be debited with USD 499.99 as you have opted for auto-renew service.

For further information reach Support at +1 (267) 861-0723

Here's the Reciept for Your Payment towards the Renewal of Your Norton Security.

Order Id :#TR74-870684

Payment Status : Confirmed

Duration : 2 Years

Item 1 : Norton Security

Amount : USD 499.99

Product Key : MJHD-FFJY-DUJJ-JHGT

PRODUCT DESCRIPTION

Account Type :Home Subscription

Product : Norton

Quantity : 2 Devices

Payment Mode : Auto Debit

In any case you would like to change your payment method or you wish to cancel the services contact our support team.

Note:- If we do not hear from you the charge will be debited for next year renewal.

Thank you

Norton Billing Team

+1 (267) 861-0723

THANK YOU FOR BECOMING A NORTON CUSTOMER

This is system generated email, for more details contact support

Unsubscribe.

I received an email with the subject line “THANK YOU FOR YOUR ORDER”, from what looked like a personal email address. I often get spam emails where my email address isn’t even in the to: field. I read through, knew I hadn’t made this order, checked My bank balance, saw nothing missing. I then called the number in the email out of curiosity. The man who answered with “Norton life lock, how can I help you” asked me for the Memo #. I told him I hadn’t made this order, so why was I getting and email. He responded that he needed that number to verify who I was. I said I was going to call the BBB, and he said do that and then call us back, and hung up. I looked up this scam and am now sharing mine here.

received a message that I was being charged for renewing my anti virus account. when I called to say I do not want the service they led me to the refund form. Then they said they put $5000.00 in my account by accident it should have only been $50 so in order to clear this up I should go to Walgreens and buy $4500.00 dollars worth of credit cards and give them the numbers to give them their money back or I would have to deal with the government and the FBI and I could lose all of my money. I called my bank and was assured no money was put into my account.

Was contacted about an auto renewal punt in the amount of $383.22. Call the number 818 (660) 1401 and someone answered. When I told them I wanted to cancel the subscription and not to charge my account, they hung up on me. The email was from Annie Smi and it was signed by JOHN WILLIAMSON.

This place sent me an invoice and claim I ordered these QuickBooks when I did not order it or ask for it online.

Despite all kinds of indicators, I fell for the following email. I did not loose any money and was able to block them from getting into my bank account but I did let them into my computer. (Guarantee I will be more cautious in the future).

The email received:

Norton Billing Team

Dec 10, 2021, 10:16 AM (4 days ago)

to me

Your Order Summary are as follows:

Invoice Number : 711IA07ZZHZ

Net Amount Paid : $ 349.99

Client Number : rijr035

Hello Customer,

Thank you for subscribing to Norton 360 Premium Annual Plan. Your charge of $349.99 was processed successfully.

Please allow atleast 48 hours for this charge to appear into your account.Auto Renew for your current plan is enabled.

Thank You for Trusing Norton.

What we are offering you to make your experience better

? Automated tools that help improve performance for resource-hungry apps and free up bandwidth while you’re browsing

? If you want your Windows operating system to work its best — with fewer crashes and errors — let us routinely fix your registry.

? Get technical assistance and peace of mind from our dedicated team and support knowledge-base

Contact Norton Support for Assistance regarding your purchase or any technical help -

Member Services & Support: +1 833-3572-731

----------------------------------------------

Regards,

Norton Helpline No.: +1 833-3572-731

© 2021 NortonLifeLock Inc.

I received an email stating my Norton subscription was renewed for $368.24. I don't have Norton, but I did in the past. It sated if I wanted refund to call this number 888-593-2270, a David Anson and said I needed to apply for my refund online. He walked me through some claim form then he asked me to go to my bank account to see if the money was refunded. I did but no refund, then he asked me o download some weird ID Nor95 number immediately I logged off my bank info and shut my computer down. This guy began to call me stating " why did you shut your compute down. Turn it back on I'm trying to help you. Turn it back on now so I can help you. I blocked his number and notified my bank just in case.

Hello,

I called the number listed below,

A man named Jacob answered

When I asked why I am receiving these emails he was unable to answer.

When I said I am reporting this as fraud he replied, “**** ****.

This information will be forwarded to the Better Business Bureau and the Federal Fraud department.

They sent an email information about a renewal and to call back to cancel. Then in order to cancel she asked (English accent) to download an app called anydesk and that’s when I realized she was a scam. She wanted to get on my phone.

This is the second of two email invoices that I received. It claimed a renewal of Norton 360 Protection for one year in the amount of $331. I never order such product.

Got another email from Norton saying there was a charge for a 2yr. renewal subscription. Same process, different company. They want access to my computer to cancel and refund me. I checked my bank and no funds were taken, and I never signed up with Norton Security, so I knew something was not right. The only contact info. I received was this number, 888-217-5260. There's not even an email on here or any other way to contact them.

False auto renewal sent email Oct 2 2021 said they were Norton.  They were not .

Received email stating that they were Norton. I had been changed auto renewal for $505.87. AND that I could cancel renewal. They accessed my computer and froze it up. I have no access into my computer. After they started getting rude with me I hung up and called Norton. Norton said it was not them. Now I have no computer because I cannot access it. And the scammers locked me out of my computer and have access to my information for identity theft and more.

I have No access to anything. They removed the original email too.

 

 

received fraudulent email from a fake norton account

Dear Valuable Customer,

Your 1 Year of NRTN Subscription has been successfully renewed and updated.

* The on account payment will be shown soon within next 2 to 4 hours

on your Account Declaration*

_PRODUCT INFORMATION_

--------------------------------------------------------------------------------... />
Invoice ID : KHSHJ6DLM

Item Name : NRTN Total 360

--------------------------------------------------------------------------------... />
Command Date : 6th October 2021

Lapse Date : One Year from the Date of Purchase

--------------------------------------------------------------------------------... />
Sum : 359.69 USD

Payment Mode : AUTO-REPAY

* If you want to claim a REFUND then please feel free to contact our

Billing Department as soon as Possible.

You can reach us on +1 ( 8 0 8 ) - ( 4 3 1 ) - ( 5 5 1 1 )

Regards,

Billing Department

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