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Norton Imposter

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Norton Imposter Reports & Reviews (76)

- Roanoke, VA, USA • May 06, 2023
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Please Call Us Within 1hrs, otherwise we are gonna Release the Purchase.

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- Wasilla, AK, USA
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Kept hanging up the phone when I wouldn't let them have access to my device. I kept asking them if I made an account then what was my 1st name. They hung up on me like 10 times. I finally got one person to say my name and he said it was Janet Straw something like that. I told him he was wrong. He came back and said we know who you are Sandy. Again, I said my name is Cindy, not Sandy. My legal name is different. Through all this I got hung up on like 10 times. All they wanted was access to my phone and computers.

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- Albuquerque, NM, USA
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Receive an email that my Norton LifeLock Premium Support has auto renewed and I had 24 hours to call to cancel. We don't have Norton anymore but could believe there was an auto renewal. I call number 877-314-8259 that is on the email. He told me he cannot just cancel this as it was a 'commercial license' and is protecting the network. In order to cancel they need to have me download Ultraviewer so they can access computer and then turn it off. That is when I said no - they got more aggressive - I hung up on them. He called me back from 312-879-9196. I then told him I needed to call him back later. Then I noticed the email address was from Purchase Details and when I looked at the email it was from '[email protected]'. Darnit they almost got me and I am pretty good at spotting scams.

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- Minneapolis, MN, USA
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The company said there going to charge my visa card I don't have a amount of $556.00 on something I didn't order. Someone got my info and I don't know what to do please please help me please

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- Kamuela, HI, USA
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Received email saying purchase confirmed. Called number told that I needed to login to my account to reverse the charges. Told male that I don’t have Norton. He said if you’d like to cancel your subscription login to the site I’ll give you and enter your information. Told him his a scammer and that I’ll report him and he hung up.

Male voice, foreign accent - Indian from India.

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The email on the receiving page is incongruous with the receiving email.

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I received this email today. Please help. I do not have Norton 360

We thank you for completing one year with Norton 360 Security LLC.

We have charged you $431.19 for the next 36 months subscription.  We tried you contact you on your registered Phone number deduction of amount will appear on your bank account within 48 hours.

888-684-4836

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2 names listed from ********* ******* *** ******** ******** Received an email attempting to pay for a service that I don't even have. It's an obvious scam

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See attached Norton Payment Confirmation of $399.99

We congratulate you for being an active member with NORTON Corp! This is to inform you that your annual subscription plan is terminating today. As discussed earlier, your plan will be automatically renew every year against the PC and Network Shield Protection. The service amount of $399.00 is processed successfully from the account funds or nominated mode of payment. 1 Year Anti-Virus Protection For PC/Mobile Subscription include 4 Devices 399.00

If you have any questions about this receipt please contact. Toll Free Helpline: +1(888)-227-1885.

The amount has already been debited from your bank account and charge will appear on your statement as NORTON_45GGFR*.

Note: If you want to cancel or modify this purchase and want to claim your money back, Kindly contact us within 2 business days to settle the transaction on our toll free support helpline.

Regards

NORTON Inc

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Received email from [email protected] stating I paid almost $600 for a new subscription. Called the number and just said he was part of Geek Squad- then told me he can reverse payment.

Called best buy- case number 294084440- called to verify I did not get that charge on my account. This is the case number on their end.

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Keep sending me spam emails

Always a different address

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I received two suspicious emails that appear to be from Norton. One of the emails is from alfonsogardner(quickbooks)@notification.intuit.com Charging $389.64 for Norton LL 360. I did not respond. There is a phone number to call with questions. 888-260-0490.

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The email claimed to extend a virus protection subscription and said my account was being charged. If I didn't wish to continue, I should call 888-392-3857 and ask for a refund. The call went to a man with a heavy accent who said his name was Paul Smith and he would call me back in 10 minutes. I can't find any evidence that my bank accounts or credit cards have been charged.

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I wanted to report a scam email I received from Norton. It states I made a purchase when I didn't. I called the number that was listed. 848-253-3378. I was told I needed to download Teen viewer Quick Support. Download on Google Play Store to have it credited from my account. $299 year and $99 for something else. This was the only way to remove the charges. I did not download the App. I did not feel comfortable doing this. I wanted to report this to the Better Business Bureau. I feel it is a scam.

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the purchase was for some internet program

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I received an email that looked like an invoice saying I purchased something for $499.99. I never made any purchases with Norton. The email had an order number and an invoice number. There was a section in the email that said my card has been charged but there was no card information, I checked all of my accounts and they were fine.

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I am still getting SCAM Norton Renewal emails for various amounts. Received the latest SCAM Norton Supposed renewal today May 23, 2022 @ 11:55 AM

INVOICE OF $299.99

!

NORTON PREMIUM PLAN

11:55 AM

To *******@comcast.net

1 attachment

INVOICE NBTI6111 DETAILS

NORTON PREMIUM PLAN

DUE 05/24/2022

$299.99

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Powered by QuickBooks

Dear P*** S*******,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $299.99 for Norton Protection.

You can call our customer service team for a refund `+1-(844) 213-9966

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

`+1-(844) 213-9966

Bill to P*** S*******

Terms PAID

Premium Plus Subscription $299.99

$299.99

Balance due $299.99

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NORTON PREMIUM PLAN

350 Ellis St Mountain View, CA 94043 US

+1 [email protected]

If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service

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Norton scam, trying to say you owe money for a subscription. "Services: all in one protection that includes the vice security to help block hackers." Telling me that I owe them money.

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An email arrived that was sent to Norton and bcc'd to me re: an invoice for Norton Protection. I have not used Norton products for well over 10 years. The suggestion to call and claim a refund is suspicious. I did click "report as spam" on my computer, but also want to alert BBB.

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Got the following text message from +1 614-316-4029 phone:

"Hi Ilya, Thanks for purchasing Norton 360 annual premium. Charge of $299.88 will appear in your A/c statement as "Norton*360". callus: 888-720-3960."

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