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Motor Vehicle Services

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Motor Vehicle Services Reports & Reviews (58)

- Visalia, CA, USA

I first started receiving pink notices about my car warranty and I needed to extend my warranty or my car will be required “High-Risk” and will not be able to be fixed. I received post cards and more mail. It began to become more pushy and more threatening for my car to be high risk for electrical issues. I contacted my local Honda dealership and they said they have never heard of this place. I received my last post card with the same details about their warranty as in they were the state of California.

- Houston, TX, USA

They contacted me via mail saying that I had to immediately contact them to have my vehicle updated, but their company also is not affiliated with the dealer or manufacturer.

They claim if I dont reup my warranty my car will be classified as high risk. I have a contract from the dealer that says otherwise

Received an official looking notice that resembled a government document about renewing a warranty of a recently purchased vehicle. Upon "signing up" they charged 400 dollars to a debit card and were EXTREMELY manipulative and rude when we tried to cancel. After an hour of yelling, the agreed to "cancel the policy", but money was still charged to the debit card.

Already posted before but I got THREE more, increasingly desperate looking letters. Got concerned on the one because it had my dealership listed but then you look below at the fine print and they state they're not endorsed or affiliated with the dealership! Look them up on the BBB website (you'll know it's the right one if the address is on Highway 94 in St Charles, MO.
Photo 1 proof in review #16073685 about Motor Vehicle Services
Photo 2 proof in review #16073685 about Motor Vehicle Services
Photo 3 proof in review #16073685 about Motor Vehicle Services
Photo 4 proof in review #16073685 about Motor Vehicle Services

+1

Received a postcard notice in mail to activate car protection. Car warranty scam requires you to call in to pay to receive services for vehicle protection. I researched their website in order to activate outside of business service hours and found out it was all a scam!

This mail is indicated they are the provider of warranty service on my car & that I am in jeopardy of losing said service if I do not make immediate contact! Very misleading.

I would have included the photo of mail received however the link below does not allow me to upload the documents.

- Island Park, NY, USA

I get about 4-5 calls a week from someone claiming to be from the vehicle warranty department at a company called motor vehicle services. I have asked every single time to be removed and have been told by multiple callers that “there are thousands of different warranty companies and we may not be the ones you’ve asked to be removed from the call list of”. Even though I confirm every time that the company name is Motor Vehicle Services. The latest call was about 5 minutes ago by a man named Tony. Who told me that I should listen to his pitch and hear what he has to say. I informed him that I was going to report him and he immediately hung up

- Littleton, CO, USA

Supposed "warranty" expiration for a newly-purchased vehicle

No website or address listed

"Cory" or "Cody" is incredibly rude when he knows he's been caught in a scam. Asked to speak with his supervisor and he said, "I have a supervisor, but you're not speaking to them until I get the information I need". Also said I was "misinformed" when I said I didn't have a warranty (I do, and that was a test).

Kept calling through different numbers finally answered told us our warranty for our car was expiring but did it know anything about the car told them we already had a warranty and got aggravated with me

Recieved 200 calls in 3hrs about my vehicle. Won't stop calling and harrass me when I say no.

- Danbury, CT, USA

I have been harassed several times a day at all hours about extending the car warranty on my vehicle for another 75000 miles.

- Bristol, TN, USA

I began receiving multiple notices stating that my vehicle factory warranty is expiring. I found this odd, because my new vehicle came with a Toyota warranty and my vehicle hadn’t hit the limit number of miles yet for the warranty to expire, so I was already skeptical. After ignoring the letters, I then began receiving these notices far more frequently and they would say “immediate response required.” Concerned at this point, I called the number listed on the paper. Nowhere on the paper could I locate a physical address or company name. All it said was Motor Vehicle Services. I spoke with Tyler, who was nice in the beginning. In fact, he went and got his program director who approved me for the renewed warranty. I was told they were making a special exception for me because my car was so new. During this time, there were no transfer calls. It essentially was just someone handing the phone off to another person. I asked if I could think about it because I was feeling very bad about the call, but was told that if I opted out that I would lose the warranty for good. Tyler became extremely pushy that I pay a down payment for the warranty. I had been skeptical all along, so I stated I am not interested. It was that point that Tyler became absolutely HORRIBLE. He said I was stupid to not renew. He said I would get in a car accident and then come crying to them for help, and they will turn me away. He stated that my car will undoubtably have major issues and it will be my own stupidity. Then became even more extremely pushy that I make a down payment with either a debit or credit card. He was persistent in trying to get my credit or debit card information. After multiple times of me stating I was not interested, he then threatened me stating that he already had all my information so it didn’t matter. At this point I was angry and reiterated that I was not interested. I hung up the call, at which point I received FIVE calls from this same number. He left 2 voicemails as well. Absolute scam!!!! SCAM!!!!!!!

Received this letter AGAIN from a company selling vehicle warranty.. Funny how there is no address for this company, no email, no website, just a toll-free phone number.

Letter looks official, but look closer and you will see it is a scam.

- Fort Worth, TX, USA

They called from the number listed above and left voicemails with fake names. In the voicemail his name was Brian and when he answered he said his name was Jason Turner. I knew he was lying because of his distinctly annoying voice. I asked him where he recieved my number and he told me they only return phone calls. Proceeded to tell me I called them and continued to ask the make, model, and year of my car. I told him I have an extended warranty and to take me off the call list. He then stated that if I went through my dealership I was being scammed and that I needed to cancel my policy and have him set something up for me.

- Shalimar, FL, USA

A company claiming their name is “Motor Vehicle Services” keeps calling to tell me my warranty is almost up on my vehicle. They call from various numbers virtually every day. When I ask them to remove me from their list, they say they apologize and it will take 2-3 days. This has happened for approximately 3 months. The phone numbers are not consistent. It sounds unprofessional when they call and are laughing on the other end, unfamiliar with the policy, or are unable to provide a company name when asked. The most recent caller was able to provide a nondescript name of “Motor Vehicle Services.” Their numbers are from Pennsylvania.

- Nottingham, MD, USA

This company spams mail to me requesting immediate action. They make their letters look official in different ways including Orange like a citation.

- Everett, WA, USA

They called with incorrect information on April 9th 2018, regarding a warranty extension for my vehicle. When I told them it was the wrong year and asked how they got my information she hung up. Then another girl called back on April 13 around 12:30pm and had corrected the year issue... but then got an attitude when I asked how she got my information. She then said rude remarks and hung up. I then decided to call back. I spoke with a woman that identified herself as Connie, the supervisor... I asked for their tax ID number to legitimize the business and she blew me off too then hung up. When i tried to call back it said that number was disconnected. DON'T GIVE PERSONAL INFORMATION IF THEY CANNOT GIVE YOU TAXID INFO!!!!! (even if they can, proceed with caution)

- Livingston, TX, USA

Said my vehicle warranty was going to expire in 3 days if I didn’t call and extend it even though I have a warranty through the dealership, he tried to say the letter was straight forward even though it is not, nice try

- Mobile, AL, USA

they call me twice a day every day

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Address:

2410 Highway 94 South Outer Rd., St. Charles, MO 63303, USA

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