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Microsoft Reports & Reviews (638)

Victim Location 76708
Type of a scam Tech Support

Recieved a warning Alert on Laptop Computer stating Microsoft Warning Alert , Malicous Pornographic Spyware/Riskware Detected , Error # 0x80072ee7, Please call immediatly at: (877) 421-0890, goes on to state that if we close this page, your computer access will be disabled to prevent further damage to our network. ....We have reported this information to FCC and Federal Trade Commission and they have made a report and told us to contact Texas and then call Microsoft to fix the issue

Victim Location 67002
Type of a scam Tech Support

About a year ago my computer froze and I got a message claiming to be Microsoft saying there was a problem and I should call their number to fix the problem. Not sure why but I freaked and did as they said. Should have known it was fishy (or phishy) when every person clearly had a foreign accent. I don't remember at what point I was told it would cost $150 for the fix, but I finally hung up and shut off the computer. And immediately called the bank to cancel my credit card and get a new one. My adult daughter found a program to run to clean their nonsense off my computer and it was back to normal. But they have called several times a week since then telling me I still owe them the money. They didn't actually do anything but waste my time and my daughter's time. I've told them they've been reported but they keep on calling. My phone doesn't have a block caller feature. Ugh.

Victim Location 43123
Type of a scam Tech Support

computer came up with a Microsoft warning and said to call at once. They where aloud to access the computer and then asked for money. now the computer is locked up and will not turn on.

Victim Location 43213
Type of a scam Tech Support

The calls started last week. They said "Microsoft is going out of business. You have a refund coming, please call us back." They left a final message, saying they weren't going to call again. The caller said "This is Microsoft". He said I had a refund coming of $256.40. He asked me to spell my name, and said someone would call me back in 60 minutes. He said my code was RTC7860. The callers are foreign. They guy that was beeping into the call came from 929-262-1893, it says cellular call at the top. He asked me to spell my first and last name. They were persistent for 2 weeks saying Microsoft was closing down and I had a refund coming.

Victim Location 47933
Type of a scam Tech Support

We went to a website- there was a pop-up and this microsoft message came up to call.

Victim Location 49401
Type of a scam Counterfeit Product

1st contact by phone,saying they were microsoft and they recieved notice i was having trouble with my pc.i told them i was not.then they wanted to take over my pc because it was going to crash and they would fix it. i said no and hung up. next morning my computer was blocked,message on screen said to call microsoft at these numbers,that my pc was comprised and my financial info was in danger.took me several hours to fix

Victim Location 87105
Type of a scam Tech Support

I received three calls from Microsoft tech support claiming that there is a problems with my computer. On 9/21/17 they called at 10:42pm and on 9/22/17 they called at 10:47pm. Phone solicitors are not supposed to call past 9:00pm and both times I was asleep and was startled by the calls. They called again 3 days later from a different phone number. The caller ID said a man's name, then MD. I was expecting a call from a doctor's office and I answered the phone and then they said it was Microsoft calling about my computer. I said "take me off your calling list" and hung up.

Victim Location 37918
Type of a scam Tech Support

While obtaining a cooking recipe online, a pop up message stated that I had visited a website that infected our computer. This popup locked our computer until we called the above 866 phone number. When I called a woman with a heavy accent from India identified herself as working for Microsoft and would help us with our problem. She took control of our screen and asked if we did online banking on the computer. Soon she said their technicians would handle it and I asked how much. She sent me a message which showed $499 for one occurrence and $1,999 for four or more occurrences, at which point we weren't convinced this was Microsoft to help us. I threatened to call the, and we hung up. We are concerned that she now may have stolen our identity/financial and personal information.

Victim Location 48706
Total money lost $1,100
Type of a scam Tech Support

My daughter received a phone call from "Microsoft" regarding a credit to her account from a problem she had with her computer a few months ago. And her being a college student, she gave them her information and they transferred $1100.00 from her savings to her checking and then scammed it out of her.

Victim Location 67213
Total money lost $100
Type of a scam Tech Support

I received a phone call on Friday, October 13, 2017, threatening that my computer would be disabled if I did not return the call. I immediately called the phone number 1-800-716-5818, and was told that in order to ensure that my computer would be protected, I needed to purchase a $100 I-tunes card. "He said, if they don't have a $100, you can get two $50 ones.' I did as he instructed and came back and gave him the information as he requested. He then stated that, "That card does not work on your computer. You will need to go back and pick up two $50 cards." It was then that I became aware that this was a scam. I disconnected the call and I have been harassed by the same number for nearly two days. I am working with my daughter to try and notify authorities that this is targeting senior citizens who may not be aware of computer technology or how the computer works.

Victim Location 28803
Type of a scam Phishing

My husband was streaming local news loud pop up alert came on computer screen saying it was urgent we call ASAP our computer had been compromised and our personal info would go into the hands of others. He had a thick Asian voice calling from California. The number on the computer screen showed 1-877-561-2129. He then got remote access by me agreeing to let him take control of my computer screen. He then told me it would be 149.99 for 1 year service. I told him I could not pay that my husband was sick. He said he could take a one time payment. He could take payments or I could make a one time payment. He said for you I could give you help for 49.99 that’s the best I can do. What gave this guy away is that he spoke with urgency. I told him I would call him back if I could borrow the money later. He said his name was Robert Cloud 1-844-208-2608 ext 504 8a-5p.

Victim Location 93065
Type of a scam Tech Support

They claim there is a problem with my computer and ask to "cross reference" the CLSID with mine so I will tell them what mine is. Once they get that they can use it to get my windows license and likely sell it to someone else and lock me out of my own.

Victim Location 85754
Type of a scam Tech Support

Was told my MS license key expired and this is an emergency and to immediately call their number.

Victim Location 45040
Type of a scam Tech Support

When I answered the phone, a recorded message indicated that there was a user in my household using Microsoft 10 on a computer. It said that if I were that person I should press one for assistance from Microsoft. If said I could use all personal data and info on my computer including financial records if I did not speak with someone directly and immediately. The phone number that showed up on my phone was 607-289-3811. Both my home phone and cell phone were called from this number.

Victim Location 16601
Total money lost $100
Type of a scam Tech Support

Microsoft service contract had run out. Needed $100 to renew. Went to family dollar gave $100 itunes gift card. Then said they didn't work to call back with $100 in itunes. Then was going to send $100 check.

Guys name was robert johnson.

Victim Location 70128
Type of a scam Other

Message pop-up "Microsoft secretary advisory, call Microsoft at 855-875-6444". Called number provided and spoke with Jimmy, and said "I've been hacked". Gave him remote access and showed me all the IP addresses and then downloaded some type of software and told me "Once I pay them $299 for six months or $499 for a year and I can call this number 844-865-0393."

Victim Location 17356
Type of a scam Tech Support

They said they were from Microsoft tech support and that my home network was not safe. They proceed to ask if I'm in front of my computer. Then they want me to type in all a bunch of letters in the run program box (I did not do this). And then they wound up cussing me out in the end because I didn't do what they wanted.

Victim Location 68137
Type of a scam Tech Support

said they were micro soft and they had a problem with his comuter. The consumer didn't even own a computer.

Victim Location 79606
Type of a scam Tech Support

Sep, 19, 2017 received a blaring POP while on the internet, stating that my computer notified Microsoft that my system had been hacked and I was to call 1-888-768-7081 immediately or Microsoft will shut down and block the computer, lock me out from using this computer on the internet. Individual at the other end of the phone claimed to be Simon Parker, Microsoft employee, Emp ID: MS 1463, Address: 320 Westlake Ave N, Seattle, WA 98109. Spent 55 minutes on the phone. Accessed my computer, showed me lots of ugly stuff. Asked if I wanted it fixed. Of Course. I know nothing about computers. Passed me off to a technician, from Green Services, claiming to be from Disney Service, Inc, his name Kalvin. Worked the computer, put lots of stuff on, took other stuff off. At 1330 AM received a voice message from a person stating his name is Sam, from billing depart, check did not go through. (I was lucky). Next day I receive email with a bill attached. I will attach both here. I closed all accounts, opened new. I contacted a REAL Microsoft technician, who informed me that Microsoft never contacts customers in this fashion and never "out sources" technical support. Real Microsoft technician removed all stuff placed on computer by Disney Service, Inc tech. Restored my computer to original status. Thank Heavens.. Tried to add email received and page two of bill...I will be happy to drop all by nearest office.

Victim Location 60618
Total money lost $2,300
Type of a scam Tech Support

I was contacted today by Microsoft stating I was due a $400.00 refund. They remotely access my bank account. They then transferred $2500.00 into my checking account. They stated in order to get the refund I should go to best buy and purchase 18 itunes cards in the amount of $100.00 each. I did and when I came home they wanted a list of the card numbers which I provided. They then stated that I need to get $500.00 more at Target which I did and then provided them with that. I then checked my savings account only to find out that they transferred the money from my savings account. I am going to file a police report but since the gift cards have already been used, I am now out $2300.00!

I don't know if I will ever receive my money back and I am a senior citizen.

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