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Microsoft Reports & Reviews (665)

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Popup appeared on our computer and froze is out. They represented themselves as a Microsoft service and remotely operated our system getting into our financial information.

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- Philadelphia, PA, USA
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Yes this clown called twice and said Microsoft was going out of business and needed to go to my computer so they can send me a return on our warranty he called me stupid ***

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- Reno, NV, USA
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They called and talked to my wife. I called back and they said they were Microsoft. They told me my windows was about to expire and connected me to a tech. Ben Watson had me push Windows icon. I had 3 people trying to hack my computer and that I would have to purchase another license to update the windows system. I let them know I had to talk to my wife and in the meantime they shut down my computer. I called back after talking to my wife then I called back and let them know I only use the computer for gaming and map searches and I wanted them to unlock it he said. I asked for a supervisor and he told me not to call back then hung up. I called back the first number and I got a bunch of gibberish and they hung up. I called the ScamPulse.com and the Federal Trade Commission and reported it to them. I called Ben Watson at 315-688-8206 and he hung up. My iPad is on WiFi and I did a phone back search and it was in Copenhagen, NY and Verizon landline. The 844 number came up as tech support scam.

315 wanted me to buy a new Microsoft system

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Received from above number and they stated that if I had micro soft my computer would become obsolete unless I called the above number.

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- Aurora, CO, USA
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Claiming to be microsoft

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- Omaha, NE, USA
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checking email, my computer screen had multiple pulsing popups with a siren sounding and a voice saying I needed to call microsolft to ride my computer of a virus. There was a phone number provided. I recognized a scam and turned off the computer when the popups would not close. I took the battery out and unplugged the computer.

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- San Antonio, TX, USA
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I had just got online to put grades in my worksite and check my bank account. When pop ups started showing up with a blaring female automated voice saying that my computer was infected with viruses or malware and that I had to call the 1800 number to get it fixed. If I did not call and get it fixed my information for facebook accounts, bank accounts will be available. When I tried to click out, it continued to say that if I chose to click out and ignore they would be forced to freeze my computer and I will be reported to the proper authorities (for opening my computer???). I tried to close out and the voice kept going...finally got it to shut down. I did not get number or call the company. I just remember seeing the name Microsoft.

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- Plainfield, IL, USA
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Said my account was used to log in from Ukraine.

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- Chicago, IL, USA
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Received voicemail that my microsoft windows key had been expired and that I needed to call to get it corrected.

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- Nevada City, CA, USA
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A pop-up on my computer that warned me to stop and call 844-218-7482 immediately and not to do anything else or my computer would be severely damaged.

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- Columbia, SC, USA
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December 6, 2017 - I am in the middle of a home refi and get phone calls or text messages from loan officer or processor and not always recognize the number. My daughter also periodically calls from her car sometimes there is a little static on the line. I received a call, actually the phone number didn't even come up the line just kept ringing like when someone is trying to send a fax but the fax machine isn't picking up. So - I picked up the phone and heard a girls voice but it was very staticky and it sounded a bit like my daughter's voice, she said can you hear me and my immediate response was "yes". She proceeded to tell me her name and said something about Microsoft at which time I immediately hung up on her. This is making me crazy nervous I NEVER answer the phone if I don't recognize the number, I let it go to v.mail (except this one time) ughhhhhhh.

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A popup showed up stating that Microsoft had found serious errors on my mother's computer (this situation did not happen on my personal computer.). I could not get rid of the popup. A phone number was given which I called. I ultimately gave over control of the computer to a person. She showed screens that indicated errors on the computer. I agreed to have their technician fix them for a cost of $249.99 and I gave them a credit card number. They insisted that I don't turn off the computer. The technician started changing things which I could see and then within minutes I was informed through a text and then email that Chase Bank had recognized the scam and they stopped payment on the credit card. I immediately shut the computer down. I have since received phone calls from the number indicated in the above information box on two different phone numbers, which I gave them. I also gave them my email address and the email address of the computer in question.

Any help and response would be appreciated. I will offer any additional information that is asked for.

Thank you.

Randy Chase

[email protected]

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My mom accidentally called this number - turns out they're scammers pretending to be tech support. They got access to her machine, I'm

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- Ballwin, MO, USA
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I received a phone call from someone posing as Microsoft. They said that if I didn't call back in the next 10 minutes that all my financial information could be lost.

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Beeping warning pop up. Need to call number right away or PC will be shut down. Say they are Microsoft.

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- Peoria, IL, USA
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See Attached - scam entered by ScamPulse.com Rep. Claimed to be Microsoft. This guy had me go to website address support247.screen.com. Window popped up supermo connect wise join code 9716 0296. case @ Microsoft 667 Lis ID @ msw 225, cust ID @ rogerW3235 controlled by cloud account administrator. I was charged $300 He wanted 3 -$100 or 6 -$50 iTunes gift cards. They took my social security #, address, email, phone #'s, drivers license #, 1st National Bank of Omaha MC # 3 Id #'s and Wells Fargo #'s. I called Wells Fargo, the banker gave me the real Microsoft phone #. I closed all windows crook opened then disconnected Ethernet wire. I hung phone up to crook just as closing windows.

Avast scam I made before this call Monday found I was vulnerable to "Wannacry/doubleinlsar" attack catalogue ID # cve-2017-0143

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- Saint Charles, IL, USA
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Called saying my Microsoft key for Windows was expired and would no longer work on my computer and gave me a number to call to fix it. I called and was put directly to a foreign man - no operator, no directory, no recording. Suspicious, I questioned the man. He said he had my info, but when he told me "who" I was it was all incorrect. Then he became verbally abusive and vulgar. When I said to keep talking, I was tracing the call (which, of course, I am unable to do). He immediately hung up.

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- Asheville, NC, USA
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The person claimed that my Microsoft account had expired and that I had to renew it over the phone or my computer would shut down.

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- Grand Rapids, MI, USA
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Received recorded phone message saying my Microsoft License Key Expires and to call 1-855-776-6911 to have it re-installed.

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- Hoquiam, WA, USA
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"Charlie" from "Windows Security HQ" called to tell me I was hacking into their system and needed to pay 1000 dollars or they'd block my IP address from accessing the internet. I don't even own a computer. They're trying to make you think you've done something illegal and scare you into paying them money!

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