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Country United States
Victim Location NV 89115, USA
Total money lost $18,000
Type of a scam Credit Cards
Country United States
Type of a scam Identity Theft
Initial means of contact Not applicable
Scammer's website Microsoft
Scammer's email [email protected]
Country United States
Victim Location NV 89032, USA
Type of a scam Other
Type of a scam Tech Support
Type of a scam Online Purchase
I never ordered anything from Microsoft. I contact Microsoft and changed my password and security codes. Again I never ordered any thing.
Type of a scam Tech Support
Type of a scam Tech Support
Type of a scam Tech Support
Type of a scam Tech Support
They loaded the following software on my laptop; Network Security, Support Live24x7, Computer help, Webroot SecureAnywhere, Microsoft Edge, Microsoft 365-en-us and Microsoft Office Home and Student 2019 - en us.
I called and then they said they were Microsoft Tech Support and needed access to my computer to help me. Since I thought they were Microsoft it was legit. They walk me through and then they had access to my computer and my home network.
Total money lost $1,500
Type of a scam Tech Support
Total money lost $4,500
Type of a scam Online Purchase
I complied, he took pics of the cards front and back. He told me not to open any banking apps that's where the tiny banker trojan virus was. Next day he said he'd paid $3k on my credit card we argued I told him to reverse it he said he couldn't and sent a fake print out of the account so I needed to get 6 cards to pay him back. At this point I felt blackmailed it was either do what this guy said or he'd put all my financial information all over the internet. I was only able to get 5 cards he had told me he was 90% finished with the security and once I got the cards he would finish up. But once he got the card numbers he said he was done for the day. That's when I realized I had been scammed I immediately deleted his remote access both in my computer and phone I changed all passwords and unhooked my computer.. he called several times the next day until I finally blocked him. The night I bought the 5 cards I called and asked CVS to deactivate the 2 visa cards I bought there and that I was scammed they said they couldn't help me and to call the number on the back of the card which I immediately did exactly that and spent 25 minutes giving them all the card numbers and asking them to deactivate the cards I had purchased just a few hours earlier 2 at CVS , 1 at Walgreens and 1 at Dollar general 1 at CVS turned out to be AE. I made it clear I had been scammed and these cards were obtained by fraud but I was told they couldn't deactivate them and the card numbers would be on hold for 7 days pending investigation which was untrue. I checked every card# and they were all used within the first 24 hours. The next day when I called visa again there was no record of the call the night before so I gave the numbers again and was then finally given a dispute number and filed it. I filed fraud claims with local PD, IC3, FTC, my bank, credit cards used and AARP fraud watch. When I turned to the only people that could have stopped the fraud they slammed the door shut instead of stopping the crime that was being committed when they could have..makes you wonder who's side they're on seems to me it's not the victim but the perpetrators. I do not want my name published.
Type of a scam Tech Support
He gave her another number to call as well.
bahnhoffplatz
73033goppingengermany
r.vlmhrb534075
vat #de245838579
This victim was led to believe she had an issue and needed to turn her computer access over. She did that after an hour and a half the caller wanted information to set up billing for security. She new that Microsoft would not do this so she ended the session and checked with her Credit Card Company and filed with the police. Her computer is in a shop hopefully being recovered.
Type of a scam Tech Support
However, there were red flags that this was a scam. The email did not match their url. Microsoft does not advise of this information in that way. So I reported to our I.T. service provider, reported on scamtracker, blocked the email and deleted.
Type of a scam Identity Theft
Type of a scam Counterfeit Product
It stated that my subscription of Defender Premium protection plus subscription was coming up for renewal and they were going to charge $399.99 (auto pay enabled).
It had a customer ID in the letter and a due date.
Type of a scam Tech Support
Victim Location BC V3C 1Z6, CAN
Type of a scam Tech Support
I called the number and when someone answered he directed me to press the control button and another button (which probably did nothing) and then to shut off my computer. The horrible noise finally stopped. then he went on to say they could fix it for a one time payment and after some discussion back and forth I asked how much? he said, $199.I also asked if I could think about it and call back he said "no, it's a one time offer". When he prompted me what my decision was; yes or no. After a little thought, I am retired, don't use the computer much and it's just a little tablet that only cost about that much. I said, No. Any doubts were confirmed when he said, "[censored] off"
I said, "Excuse me!" and he repeated, "[censored] off". I hung up. My computer is fine.
This was a scam targeting grandmothers as it was linked to sewing baby quilts.
Scammer's address TX, USA
Type of a scam Tech Support