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Microsoft Reports & Reviews (638)

Victim Location 44473
Type of a scam Phishing

Robo call- Dear customer this is a reminder from Microsoft support team of your computer services subscription will be auto renewed there will be auto deduction $299 dollars from your acting (?) to get charges please press 1 to cancel subscription

Victim Location 89509
Type of a scam Tech Support

These people wanted in my computer to steal my info

Wanted to give me a refund from microsoft

Victim Location 89085
Type of a scam Phishing

My cell phone number is being spoofed.

I am receiving calls from my own cell number - 7 calls today.

Robotic recording states from Microsoft and I must update my information or my IP address will be changed/terminated.

Victim Location 43229
Type of a scam Tech Support

I'm 90 years old. I've gotten several calls from an Indian man with a heavy accent. He told me my Microsoft license wasn't going to be activated. He said he was going out of business, and wanted to refund me. He was walking me through the steps on my computer. I gave him remote control of my computer. He showed me lots of things on my computer. He told me to go to Save A Lot and buy a Google Play Card, and he would activate my license. He was on the phone for over an hour. He told me to call 747-241-6575.

Victim Location 79109
Type of a scam Tech Support

My wife received a call from an unknown number. When she answered they hung up so I called them back. They said "Microsoft" and told me they needed my computer license # otherwise my computer would be locked down. I told them I'd call back with the # and instead called the real Microsoft who told me that Microsoft doesn't call consumers.

Victim Location 65802
Type of a scam Tech Support

This company said that Microsoft called them and told them that my IP address had been compromised. They wanted me to call them back. Ironically, the number they originally called me from was my own phone number.

Victim Location 43074
Total money lost $5,200
Type of a scam Tech Support

Microsoft called and said there was a problem with Windows and said they would refund me $299.00 and they needed access to my account. When it was put in it showed up as $2999.00 and that I would have to pay them back in American Express gift cards.

 

When I bought them I bought four $500 gift cards and two $300 prepaid cards. They told me they could not process the pre paid one and that they could not process partial payments and that they voided those cards. When I told them I would not give them anymore gift cards until I got refund the money for the gift cards. They said they refunded the $2600.00 in my account so I took $2600.00 cash out of my account and bought more gift cards.

After all this was done and I looked closer into my accounts I noticed that they never did give me the original $2999.00. They only took that amount out of my one account and put into my other account. They also did that with the refund of $2600.00.

So now I'm out $5200.00. I feel so stupid and ashamed that I did not see the red flags sooner and that I was tricked so easily. I'm hoping to get my money back but I just don't want this to happen to any one else.

Victim Location 44094
Type of a scam Tech Support

My mom is receiving multiple repeat scam phone calls every day. They use her phone number as the caller ID. They say they are from Microsoft and that will disconnect her license within 48 hours because her IP address has been compromised by several countries. They want her to press one to speak to a technician so they can change her IP address and license key. She pressed one the first time they called and then hung up. Ever since then they have been calling her multiple times every day.

Victim Location 43110
Type of a scam Tech Support

I got a call from Brian Ross at Microsoft saying 27 people were using my computer. He told me to turn on my computer and give him remote access. Then he told me to go to Walmart, buy $1200 of Walmart Gift cards and tell the clerk it's for personal use so the clerk won't charge me a $200 service fee. Last September we paid $1000 with our credit card to a tech support scam.

Type of a scam Tech Support

Microsoft looking to cancel a non-existent subscription. Wanted to get into my computer. their number is 1-209-208-8883.

Victim Location 54942
Type of a scam Tech Support

We have had at least 10 calls from Microsoft stating our id has been compromised. This has happened many times in the past and they just don't give up. I just hang up. Any suggestions as to how to get rid of this would be appreciated.

Victim Location 83705
Type of a scam Phishing

Consumer called: Microsoft is calling using her phone number and her husband's initials who has been deceased. They will not leave a message but when she answered the phone there was a prompt to hit 1 for the message - the message stated her computer is corrupted.

Victim Location 77304
Type of a scam Phishing

I received a phone call that left a message saying, "Urgency call from Microsoft your Windows license key has been expired all services are suspended to renew call our toll-free 1-833-287-9888."

Clearly fraud - they cannot even write a complete thought. When I called, someone with a foreign accent answered, "Microsoft Corporation." I hung up so they could do no damage.

Victim Location 15066
Type of a scam Tech Support

Consumer was called by a gentleman called who stated that he was owed 499.00 refund. Consumer stated that he did not have business with Microsoft and there is no reason why he would be owed money. The man kept trying to bait the consumer and the consumer stated again that he would not be owed any kind of refund and the gentleman finally hung up on consumer.

Victim Location 44125
Type of a scam Tech Support

Pop-up appeared on my computer citing problems with instructions to call. I called the number and told them it was a scam but they said, oh no, it's not. I did not provide them any information.

Victim Location 44060
Type of a scam Tech Support

While visiting a Walmart website a pop-up appeared warning me of computer problems. The warning said it was from Microsoft. I called the number and spoke with a rep who already had access to my computer. After a while he asked for $299 to fix my computer. He even said I should ask a family member for the money. I did not give him any credit card information but he does have my phone number and address.

Victim Location 73110
Type of a scam Online Purchase

I was contacted by phone claiming to have been charged $299.00 for a Microsoft software, and in order to cancel the subscription and receive a full refund I must contact them at 817-402-0091.

Victim Location 63385
Total money lost $5,400
Type of a scam Tech Support

I was told my IP address was being used by 278 hackers in Russia and North Korea, I was told I would use Google play cards to pay for removal protection this started at $400 to start then I was told some were removed then more and more money was needed to obtain complete removal. Also I was told Microsoft would refund all money after complete removal. This scam ended costing me $5,400 also around $3,000 was charged to several of my credit cards, these charges were fraud and were denied. But nothing can be done about the $5,400. I stated several times that this sounds like a scam but was convinced it was not. These people used a correct looking web page and very professional sounding,only after finding several fraudulent charges I knew it was a scam. The date of this incident was April 27 2019

Victim Location 77377
Total money lost $100
Type of a scam Tech Support

WHEN I WAS CONNECTING TO THE WEB A LARGE NOTE CAME ON THAT STATED MY COMPUTER WAS INFECTED WITH A VIRUS. IT SAID DO NOT TURN OFF COMPUTER. CALL MICROSOFT IMMEDIATELY TO REPAIR YOUR COMPUTER. CALL THIS NUMBER TO REPAIR. WHEN I CALLED, A FOREIGN PERSON WENT THROUGH MY COMPUTER TO SHOW ME WHERE IT HAS BEEN HACKED. THEY OFFERED SEVERAL PROGRAMS WITH A FEE TO CLEAN UP YOUR COMPUTER. THIS MORNING I GOT A CALL FROM SOMEONE REPRESENTING MICROSOFT AND THEY TOLD ME THAT THE BBB WAS FORCING THEM TO RETURN MY MONEY. ALL I HAD TO DO WAS GO TO MY COMPUTER...THIS IS VWHERE I STOPPED THEM. IS THIS LEGIT OR A SCAM?

Victim Location 93030
Type of a scam Other

Scammer wanted me to pay 399.00 for some type of software from Microsoft eventhough, I have an apple computer.

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