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Microsoft Reports & Reviews (638)

Victim Location 67213
Type of a scam Tech Support

Received a voicemail from "Microsoft" stating my service was expired and that I needed to pay them $200. I don't have a computer.

Victim Location 34945
Type of a scam Phishing

I got a call I didn’t answer that left me a message so I called it back. I asked the person on the phone what it was about and they said for a subscription for $299. Now I use Apple everything but my Xbox. The only subscription I have is Xbox Live. He was like it’s a scam why are you calling back report it. Which threw me off. This is the message they left: 15304646645 Depositing new message There will be auto deduction $299 from your account. In case you don't want to get charges. Please call us to cancel our subscription. Our toll free number is 1-530-464-6645. I repeat the number to call is 1-530-464-6645. This call maybe recorded for quality and training purpose.. Click here: 13608424014 to listen to full voice message.

Victim Location 03301
Type of a scam Tech Support

They called my home phone but came up on my caller ID as my home number. Telling me that my ip address is compromised in several countries and will be disconnected.

Victim Location 16505
Type of a scam Tech Support

Consumer has received multiple phone calls from this phone number stating they are from "Microsoft Office" and insist he must pay $299 or his computer will crash. The consumer has advised that the caller sounds like they are calling from a call center as well. Once the consumer attempted to gather additional information the caller would hang up on the consumer.

Victim Location 95670
Type of a scam Other

Both my mom (July 2019) and sister (January 2019) received these calls.

The caller states that you have a Microsoft Security Service and it's about to expire so the want to know if you want to renew the service. Then they tell you that you should cancel and renew later and we'll send you $299.99. So you're convinced to cancel and then they get you to go on your computer so that they can remote in to 'refund' your money. Then they get into your accounts and transfer money (your own) but too much and claim it was a mistake and they will be fired if they don't get that money back. Then they try to get you to go get gift cards to replace what was overpaid.

Both my mom and sister allowed these scammers to remote into their computers, in my sister's case a worker at CVS alerted her to the scam when she tried to purchase several thousand dollars worth of Google gift cards. In my mom's case she hung up with the scammers and was going to get lunch with a friend and told the friend she had to stop at Rite Aid to get gift cards and her friend alerted her to the scam, as her cousin had been bilked out of $12,000. They had my mom on the hook for $9,000, but we got her bank to close down her accounts and my husband went over to her house and wiped her computer of all of the software installed by the scammers.

Victim Location 71118
Type of a scam Tech Support

The number called and was an automated message. The message said they were calling in regards to our Microsoft Account and that it was needing renewed. The message stated if we did not call them back, they would automatically withdraw $299 from our bank account.

Victim Location 73095
Type of a scam Identity Theft

This is MY OWN phone number. I am being called by my own phone number by a robot claiming to be from Microsoft saying they are going to delete something because multiple countries are using my router or something like that.

Victim Location 63401
Total money lost $1,000
Type of a scam Tech Support

It was a pop up tech support scam. The pop up said it was a virus and said to call Microsoft’s tech support. They said my daughters computer had a virus and that they had to fix, and that she had to pay 500 dollars for it. They then called her back a year or so later saying her computer needed updated and fixed again, her computer had just had an issue so she believed them. She again paid them. They called her a third time a year or so later, she noticed the pattern, looked up the number and realized she had been scammed. She remembers three people, two males and a female, but only one name for one of them, Adam. They used mostly fear tactics on someone who knew very little about computers. She remembers they had heavy accents, possibly Indian.

Victim Location 63136
Type of a scam Tech Support

I got a call supposedly from Microsoft saying that they were going out of business and that I was entitled to a refund. I asked him some questions and he got aggravated.

Victim Location 62966
Type of a scam Tech Support

Saying if want to keep their service $299 will be deducted from my account if I wish to cancel to call them otherwise they're going to charge my account well I don't have a computer that's what it's due to Microsoft for a computer I don't have a computer and they hung up on me

Victim Location 44137
Type of a scam Tech Support

I am receiving calls from Microsoft. They were calling regarding someone is trying to gain access to my computer. Advised me to go to my computer. I did not and hung up. they said said is sending sexual videos from my computer. He said you have been notified and hung up.

Victim Location 43206
Total money lost $2,900
Type of a scam Tech Support

A couple of months ago I was on my computer and it wouldn't work. There was a message from Microsoft about a virus. I called the number and talked to an Indian guy. Sometimes he said he was Brian, other times, Brett. He said if I pay $199 I would have 3 months protection and he would take care of this for me. So I gave him my debit card number and my checking account was debited $199.

About the end of June I still had trouble with my computer. Somehow he contacted me about my computer. I told him I couldn't afford to have paid $199 and my computer not work. He asked for more money. I said no. He told me he had to get this taken care of or he would be fired because he didn't get his money. He said I'm going to give you a deal, you'll get four years protection. Then he suggested I pay with gift cards. He told me to go to Walmart. I said I never go there. I told him it would be easier to go to Home Depot.

So, at eighty years old, on July 3rd, I drove in the rain to Home Depot. He stayed on the phone with me. He told me to buy 2 Home Depot cards: $1200 and $1500. I bought several cards because I couldn't put that much on 2 cards. He was on the phone with me while I was in Home Depot. He said not to talk to the clerk. He told me to tell the clerk I was buying the cards for gifts. After I purchased them he told me to go to the car, and scratch off the numbers and give him the security numbers from the back. Then he told me to destroy the cards. So I cut through them, put them in a bag and threw them in the trash.

He has called me back a couple of times since then, but I just let the phone ring. My computer works but I'm afraid to use it.

I filed a police report. My bank gave me a new debit card and a new account.

Victim Location 32446
Type of a scam Tech Support

Some female called - very difficult to understand- was attempting to get me to renew warranty on my computer- said charge would be $498 and would be deducted from my account. If cancelled, charge would be $99.00. Had to strongly explain several times that I never had this warranty- she was vehement about I had and would deduct one or the other. I bought computer at a repair shop, 2nd hand, about 10 years ago and nothing has been changed on it. Despise someone trying to take advantage and would not listen. She hung up on me when I denied any service, and never had any. I told her I would report this!

Victim Location 37421
Type of a scam Counterfeit Product

Company left a message that card would be charged $299 if I did not call to cancel subscription. Called back, was warned I would be charged $400 if I did not cancel subscription, stated product was Microsoft service package. Directed me to website and told me to fill out cancellation form with personal/financial information. Stated only way to get refund/avoid charge was to fill out form. Agent became agitated when Authenticity of website was questioned, was verbally abusive, and threatened criminal acts of violence.

Victim Location 43204
Type of a scam Tech Support

I've gotten at least 9 calls from Microsoft. It's a man with an Indian accent. He says the is making him give me a refund. He said he needed access to my computer to deposit the refund into my account. I told him he was a scammer, and he began cussing me and called me a b word and worse.

The numbers are:









Victim Location 15146
Type of a scam Phishing

The caller stated they were closing the maintenance office dep for microsoft and they needed to give the consumer a refund of $299.99. Stated they would be sending a transaction email for the consumer to follow to receive the refund. Consumer did not provide called with emial address

Victim Location 44110
Type of a scam Tech Support

For the past several days I've received at least 8 automated robo-calls claiming to be from Microsoft. They suggest my IP address has been compromised and must press "1" to speak to a rep who will cancel my contract. I have no idea what they are talking about and did not do as instructed.

Victim Location 60456
Type of a scam Tech Support

I received phone calls yesterday, June 8, 2019, and today, June 9, 2019, from a man with a very thick Middle East or Indian accent. He told me $399.00 would automatically be deducted from my bank account unless I cancel the charge. Today's call was even more infuriating and suspicious because it was the same man and I couldn't understand him. He put his supervisor on the phone; another person with a thick accent that was difficult to understand. He wanted me to type on my https: line, "" When I did, right underneath the search results I was able to see, " scam," so I told him what I saw and that I refused to go to that website because it would destroy my computer and I knew it. He kept talking over me and finally called me a "mother***r" and hung up on me. I've tried blocking the calls, but they still get through. I'm panicking because I don't have $399.00 to be scammed out of. Thus far my bank account has not been affected, but I will continue to check my balance daily. This is wrong on every level. I told the guy that I knew he wasn't from Microsoft. Their phone number is 312-667-9475. In the message that I first received yesterday and the one again today said, "Call us at Microsoft at our toll free number 312-667-9475. That is a Chicago number (312 area code).

Victim Location 62301
Type of a scam Tech Support

Received a call from someone claiming to be with Microsoft - 520-645-2011, and said my computer had been compromised and had a virus that needed to be fixed. Asked me to give them control of my computer and it would only cost me about $200-$300. I hung up!

Victim Location 93103
Type of a scam Credit Cards

First call was Microsoft and the others are CC .

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