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Microsoft Reports & Reviews (632)

Victim Location 68124
Type of a scam Tech Support

Left message telling the consumer they needed to pay $399.00 for an anti virus to be put on their computer. Consumer didn't call back.

Victim Location 43130
Type of a scam Tech Support

I've received three calls this morning from Allen Ambsu from Microsoft. He said we are owed $299.99 for a refund for tech support services because their company is now going out of business. He told me to go to my computer. The number I was to call back was 855-693-5999.

Victim Location 16123
Type of a scam Tech Support

At my 75 year old mothers today visiting and phone rings and she said answer this, they call every day for the last month but I don't answer it. answer and a recording comes on that I must call the number back because "your internet has been hacked" so I call back. Man answers and says "How may I help you" I answer "you tell me, your the one that is calling my house everyday for the last month". He replies, "your internet has been hacked and I am here to help". So I lie and say "Sir, I dont even own a computer" He then says, thats ok, people can still get your personal information through your wifi/cable line. I said, well then that is something my cable company will deal with and protect me from. He says, no m'am they will not, I am here to help with that. I say well, what is it that you need from me? He flat out say MONEY. I say NO Way are you getting money from me. He says, I need money so I can fix this problem for you. I laugh and said well I am not giving you my money. He then hangs up on me. I call back and get a different person, explain to them that I was hung up on, and they tell me the same story that they need money from me and I tell them to remove my number from their list and that they are a scam, and she hangs up on me. I call back and get the same girl, tell her that she just hung up on me, and ask again to remove my number and that I am turning them in to the and she hangs up on me again. Tried calling again and it just rang and rang and finally got a recording that all lines were busy. Tried one more time and got the same thing. Now I know there are alot of people paying them money out there that dont know any better. I feel bad for them. Hope somebody does something about this.

Type of a scam Tech Support

Automated call stating they are from Microsoft and that our IP address has been compromised and is being used in several foreign countries. Choose 1 to speak with a representative. You need to set up a new IP address or your Microsoft Account will be shut down in 48 hours.

They call pretty much every day, up to 10 times a day.

Victim Location 95747
Type of a scam Tech Support

The first, The man in the phone with an accent approached me by calling my land phone number by a woman's voice which generated by a computer. It Left 1-888 number. I called back to find the detail of the call. He stated that the Microsoft will pay me back for my computer internet security system that I bought 7 or 8 months ago,$299.00. Because Microsoft security system was hacked and MS must pay by the law of USA because it can not protect the customers any longer. He also stated that he cannot reveal any customer because MS program was hacked and cannot find the customer lists. He said it can be inquired the it's number by 1800.... When I requested the 1800 number he hung up the phone. I was able to keep 1-888-402-9182 and I am reporting it.

Victim Location 57032
Type of a scam Tech Support

Left a message stating they were Microsoft and there system was going to be shut off. Said to call back. Consumer did not call.

Victim Location 32448
Type of a scam Tech Support

Just contacted by phone by a man with an East Indian accent stating he is helping people who paid for computer technical support for Microsoft get a refund of $300 thru the because that tech support business was closing down. Asked me if I ever paid for tech support. Said I would need to write down a "License Number" and be at my computer to verify the license number he just gave me. Then he would tell me how to get online refund paperwork from BBB to receive a refund. Didn't get his name, but he gave me a call back phone number of 252.346.2558 and to call back after 6pm. I told him I was too busy to get on the computer and needed the number to call back. He was reluctant to give it to me but finally did. I asked him where he was calling from and answered Austin, Texas. He also said he would put a temporary lock on my computer until I called him back. I then told him forget it, I don't want the refund. He said ok, you don't have to take it. That ended the conversation. The license # he gave me is 888DCA60-FC0A-11CF-8F0F-00C04FD7D062 (Said this is the "service license #".

Victim Location 95954
Type of a scam Tech Support

a call to my home was received from Microsoft saying that there was and security issue and that since we are having this issue they would refund us our money from the security that we bought in the process of walking us through gaining access to our computer and access to our bank accounts afterwards so they can put money back into our account to refund the money from the security program that we purchased they made it look like the money was put in by transferring money from one account to another the guy thankfully on our end messed up and added a one in front of the amount so it looks like he put more than he was supposed to in our account and we were supposed to get a Walmart card and say it was for a grandson cuz this is my mother's doing this and that's when the red flag came on and then I called Microsoft shut off my computer and changed everything on the bank accounts but we are one of very few people that did not have the unfortunate luck to have our money taken because we caught it just in time but yet they're still calling our house thinking we're going to fall for it again

Victim Location 67212
Type of a scam Tech Support

Left message that there Microsoft was going to be turned off and they needed to call back. Consumer didn't call back.

Total money lost $2,040
Type of a scam Tech Support

About a year ago I was downloading a textbook for school when I encountered a virus and I heard sirens and my computer was telling me to call Microsoft at this number, so in a panic I did. The guy sounded East Indian and asked me what happened. I told him about the virus and he sounded very concerned and asked me to enter something in my computer which gave him remote access. Then he did some things that looked legitimately like virus scans, etc and then began telling me my identity was at risk, along with everything else on my network. He then began to go over my options for protection packages and was very adamant that I would be protected and had nothing to worry about. That ran me about $400CAD.

Now just yesterday this same guy calls me back saying that they have been receiving security notifications from my computer. He was very concerned again and insisted he show me what was happening on my computer. It looked like a lot of activity that someone else was accessing my IP address and therefore my network. He explained that bad people have powerful tools to hack into networks and use people’s identity and/or IP address for sexually explicit material involving children. I was completely freaked out and he went over my options again and this time it cost me closer to $2000 CAD for lifetime protection guaranteed my network was safe for life no matter how many new computers I got.

The name on my credit statement was ‘Management K Inc’ which I then looked up (of course, after the fact) and it doesn’t exist. I called the number they left me and it either hangs up or someone answers but doesn’t speak.

I’m very disappointed with myself for falling victim to this bull[censored]. I hope this message gets out so it doesn’t happen to others. I’m going to the police to report this fraud.

Victim Location 44109
Type of a scam Tech Support

I received a message on my home phone today. Jessica Woods with Microsoft located in McLean VA. She sounded foreign. The message stated if I did not call them back within the hour they would turn off my computer. I was not having any trouble with my computer now I am. Phone number 855-501-6333. I called the number back. I said what is this going to cost me. For one year of computer service the cost would be $149.99. I did not pay any money.

Victim Location 95661
Type of a scam Tech Support

1-12-19 AM I’m looking at the MSN news on my laptop suddenly a grey box flashing & a voice saying This computer has be put under corrupt and has an Error system from a porn site. Freaked me out so I called the 800 Num an hour + on the ph w guy that knows his business. He wanted $500 google play card and then call him back give him the number and he can make all my computer problems go away.

I didn’t do it. He called me 3-4 times a day until last week or longer. He said if I didn’t calll him w the info my computer is dead. Well he’s right. I can’t change anything in Safe Mode and I can’t seem to find it first!

Victim Location 63108
Total money lost $800
Type of a scam Tech Support

As I was working on my computer, a message came across the screen, it read from Microsoft saying that my computer was being hacked and to call a number immediately. I panicked and called the number. A man, named Sebastian Braun, employee #ms294151 said he was with Microsoft and my computer was being hacked and he was showing me where it was being hacked because he was already in my computer showing me different places where he said hackers were able to get into my computer and that I would need a firewall to keep them out. He said that would cost me $1000 but when I told him that I didn't have that he asked how much I did have. When I told him only about $800 he asked if he could put me on hold while he checked with his supervisor. He then came back and said that would be fine and then said that I would need to get a google play card from Walgreens. I asked why couldn't I just put it on a credit card and he said that he couldn't accept anything with my personal information. I didn't understand it but I did what he asked and then scratched off the back of the card and read him the numbers. I should have followed my first mind just hang up the phone but I didn't. This was a very hard lesson to learn. Please be careful and never give money to anyone without verifying they're from the actual company.

Victim Location 79602
Type of a scam Tech Support

The caller claimed to be from Microsoft and threatened that my microsoft account would be deleted / shut down immediately if I did not speak to their technicians. They have called us several times each day for the last few days.

Victim Location 64016
Type of a scam Tech Support

They keep calling me and want me to give them my on line banking information so they can give a refund of $499 for tech support on my computer which I did take out a year ago but at the time I only paid them $399. I don't due on line banking so I ask them to just send me a check and they said they can't they insist on me giving my banking information. They also took control of my computer when all this was happening. How do I get this to stop? They continue to call me from this 833-228-1902 phone number every couple of hours. Please help me.

Victim Location 78209
Type of a scam Tech Support

Got a voicemail from the above number stating that 299.00 would be deducted from my bank account unless I called them back.when I called back a man told me he was from Microsoft and that I had overpaid for service on my computer and they wanted to send me the money through direct deposit. After informing the man that I had never gotten any services from Microsoft and I believed him to be a scammer, he hung up on me.

Victim Location 16125
Type of a scam Tech Support

Victim was contacted by Cathy Jackson with Microsoft saying she is owed a refund for over payment. Victim was told to call 844-386-8578.

Victim Location 32132
Type of a scam Tech Support

Severe, relentless pressure to get in front of my computer because Microsoft’s technical off-shoot Dept had detected a VERY serious problem with it! Even my caller ID said MICROSOFT! I didn’t fall for it but did thoroughly enjoy wasting 20 minutes of THEIR time before they hung up on ME, LOL. Rec’d 2 of these calls one day + another the following day.

Victim Location 43209
Type of a scam Tech Support

About 4 days ago, an orange border appeared on the top of my computer saying someone was trying to access my bank account and directing me to call them. I called and spoke to a man who sounded Indian. He said he was w/Microsoft. He said he was going to charge my credit card $400 for services.

Victim Location 78217
Type of a scam Tech Support

Got a obsence reactions when I told him no longer own a computer.

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