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Microsoft Reports & Reviews (620)

Victim Location 63108
Total money lost $800
Type of a scam Tech Support

As I was working on my computer, a message came across the screen, it read from Microsoft saying that my computer was being hacked and to call a number immediately. I panicked and called the number. A man, named Sebastian Braun, employee #ms294151 said he was with Microsoft and my computer was being hacked and he was showing me where it was being hacked because he was already in my computer showing me different places where he said hackers were able to get into my computer and that I would need a firewall to keep them out. He said that would cost me $1000 but when I told him that I didn't have that he asked how much I did have. When I told him only about $800 he asked if he could put me on hold while he checked with his supervisor. He then came back and said that would be fine and then said that I would need to get a google play card from Walgreens. I asked why couldn't I just put it on a credit card and he said that he couldn't accept anything with my personal information. I didn't understand it but I did what he asked and then scratched off the back of the card and read him the numbers. I should have followed my first mind just hang up the phone but I didn't. This was a very hard lesson to learn. Please be careful and never give money to anyone without verifying they're from the actual company.

Victim Location 79602
Type of a scam Tech Support

The caller claimed to be from Microsoft and threatened that my microsoft account would be deleted / shut down immediately if I did not speak to their technicians. They have called us several times each day for the last few days.

Victim Location 64016
Type of a scam Tech Support

They keep calling me and want me to give them my on line banking information so they can give a refund of $499 for tech support on my computer which I did take out a year ago but at the time I only paid them $399. I don't due on line banking so I ask them to just send me a check and they said they can't they insist on me giving my banking information. They also took control of my computer when all this was happening. How do I get this to stop? They continue to call me from this 833-228-1902 phone number every couple of hours. Please help me.

Victim Location 78209
Type of a scam Tech Support

Got a voicemail from the above number stating that 299.00 would be deducted from my bank account unless I called them back.when I called back a man told me he was from Microsoft and that I had overpaid for service on my computer and they wanted to send me the money through direct deposit. After informing the man that I had never gotten any services from Microsoft and I believed him to be a scammer, he hung up on me.

Victim Location 16125
Type of a scam Tech Support

Victim was contacted by Cathy Jackson with Microsoft saying she is owed a refund for over payment. Victim was told to call 844-386-8578.

Victim Location 32132
Type of a scam Tech Support

Severe, relentless pressure to get in front of my computer because Microsoft’s technical off-shoot Dept had detected a VERY serious problem with it! Even my caller ID said MICROSOFT! I didn’t fall for it but did thoroughly enjoy wasting 20 minutes of THEIR time before they hung up on ME, LOL. Rec’d 2 of these calls one day + another the following day.

Victim Location 43209
Type of a scam Tech Support

About 4 days ago, an orange border appeared on the top of my computer saying someone was trying to access my bank account and directing me to call them. I called and spoke to a man who sounded Indian. He said he was w/Microsoft. He said he was going to charge my credit card $400 for services.

Victim Location 78217
Type of a scam Tech Support

Got a obsence reactions when I told him no longer own a computer.

Victim Location 66030
Type of a scam Phishing

I’m receiving voicemails from “Microsoft” telling me $299 will be taken from my bank account if I do not call to let them know what I want to do about my “already existing” service. The return call results in an Eastern man saying HI! No business name, just hi, and reiterating money will be deducted from my account. He then indicates, in order to cancel you must fill out a form that can only be emailed to you. I did not supply this information. Told him I no longer have a computer, he told me he would cancel. The calls continue.

Victim Location 28104
Type of a scam Identity Theft

On January 7, 2019 starting at 7:45am Microsoft started calling our phone saying that our account needed to be update with personal information. We do not own a computer nor do we know how to work the internet. Since then they have called us 5 times for noon.

Victim Location 19808
Type of a scam Phishing

"Dave" from Microsoft. Claims my Microsoft Licenses have been transfered to him. He's ready to do a License Survey.

Victim Location 43228
Type of a scam Tech Support

I've received about 50 calls from a place calling itself Microsoft 844-850-9552 telling me I'm owed a refund. They wanted my bank account number. They call over and over, and cuss me out.

Victim Location 63703
Total money lost $500
Type of a scam Tech Support

We had been getting calls on our phone number and we have an old computer system. We received one call from a guy representing Microsoft and he was saying something was wrong with our network. He said he could help us resolve the issue but we would need to provide a payment of $500 for the work to be done and suggested we use a prepaid card. At one point he told us that the $500 was not enough to cover the protection and that we needed to provide more money. this time the request was for $2,000. At this point we knew we were being scammed. Later we contacted actual Microsoft and it cost us $300 to fix what the scammer did on our computer because he'd been trying for a year.

Victim Location 71112
Total money lost $500
Type of a scam Tech Support

I was contacted on dec 4 by a person claiming to work for microsoft and that my microsoft license had expired. He stated there was a one time fee of $500 and that I would never have to renew it again. He then said i could pay it with a prepaid gift card, which i purchased and then gave him the numbers. he then contacted me and said it didn't go through and to buy a different one and that he would refund the second $500 but the minimum Microsoft cound refund was $1500 and that I would have to but several more gift cards. He also showed me what appeared to be a valid check from microsoft made out to me for $1500.00 It wasn't until Alex Brown contacted me and said they needed an additional $2000.00 that I started getting suspicious. I then asked to speak with a supervisor and was transferred to a person who said his name was Henry Green. When I questioned why they couldn't send me the check he said they were not able to direct deposit it. When I told I didn't have the money and asked why it couldn't wait a day or two he stated it had to be done that day and that it couldn't go beyond that. He then transferred me back to Mr Brown who said he would credit y credit account once I provided him with the other 2000.00. WHen i questioned him about how he was going to do that because he didn't have my credit card number he assured make could do it. I then contacted Discover Card to see if this was true and they informed me that I was being scammed. They attempted to contact several more times claiming they were going to lose their jobs. When i told them I wasn't able to do anymore Mr Brown got mad and hung up.

Victim Location 52772
Type of a scam Identity Theft

A supposed employee of microsoft called and said I had something in my computer which would cause the computer to crash. Viruses or unwanted programs, the terms he used varied a bit. I talked to this guy for too long and kept asking questions, example how do you know

that these things are are in my computer, are you illegally in my computer, give me your phone number, etc? The guy said I had to do it immediately or it would be too late. I stated that this conversation was ridiculous, and hung up. Then I got 7 callbacks from the same number.

This was also a land line.

Victim Location 35010
Total money lost $159
Type of a scam Counterfeit Product

Scammer called me on the phone because we had talked before. I am also one of the people that they grabbed with the "red screen" call this number and I'll fix it. Those cost me about $200.00. On Dec.10, 2018, the same person, *** ***, aka *** ***, *** called me to tell me I was due a refund form my previous purchases. I was instructed to go purchase a Google Play Card in the amount of $500.00 without telling them what it was for. If I did that, my refund would be placed on that card. He just kept on and on until he told me I had to do this by a certain deadline. Never told me the deadline. I told him not until tomorrow. He did not like that. Still trying to reach me. Don't fall for this please.

Victim Location 52002
Type of a scam Tech Support

I kept receiving calls that I am owed a refund from Microsoft for a tech service I was overcharged for back in 2015 or 2016. Although I was part of a class action suit, I am suspicious of this because it was not Microsoft, it was a business out of India that kept talking me into buying more and more protection. This call just took my general info, not any bank numbers or anything but when they had me give them access to my computer to "verify" who I was, I canceled the whole process. But now I am afraid they somehow got access to my passwords, etc. I quickly reset my bank password. Should I worry about this or do anything else to safeguard my info?

Victim Location 68462
Type of a scam Tech Support

I received a call on my cell phone (which I have listed on the do not call list) which was a computer generated call and was told from the computer voice that I was due a refund from Microsoft for tech support on my computer. I was then instructed to press 1 to get my refund. Since I did not pay Microsoft for any tech support I was curious to see what this was all about. After pressing the number 1 I immediately heard a male voice (which was east Indian accent) he asked if I was on a desktop or laptop and to press the ctrl plus r which brought up a box and was told to enter which brought up a Supremo Control website. I was then told to press the download button. At that point I hung up on the person and was then called back by that person and he called me by name, and I hung up again. He called me again and I did not answer. Before he could call again, I blocked his number. He wanted me to download a remote control software so he could gain control of my computer.

Victim Location 44095
Type of a scam Tech Support

I have been receiving calls from Microsoft. The caller is a man and has an accent. They have called numerous times. Their phone number is 888-405-7554. The caller stated Microsoft owes me a $300 refund. Services I paid for and did not use. Wanted me to go to my computer and let them into my computer. I told him my computer does not work. I asked if they were with the and he hung up on me. I know it is a scam and wanted to report the call.

Victim Location 50401
Type of a scam Tech Support

My mother got "apparently" from Microsoft (a foreign male) saying if this isn't taken care of on my mom's computer or Microsoft will be shut off. My mom brought this to my attention and I call the 855-900-0376 and tried to talk to hanged up 3 times and the 4th they wanted me to get on mine and I didn't fall for it. I know this a scam and would like this to investigated and let me know what you can do. I would really appreciate it.

*** *** ** *** (where you can contact me)

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