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Microsoft Reports & Reviews (635)

Victim Location 85256
Type of a scam Tech Support

They interrupted my browsing the web saying my computer was compromised. I have Microsoft do I thought it was legit. Showed me my Ip address and said it was compromised

Wanted 200 to fix. Now they took over my computer.

Victim Location 29571
Type of a scam Phishing

Returned a call to microsoft internet service, refund department. Was told company went out of business and was refunding your money. The guy of indian accent asked to get online on chrome hold the ctrl and R keys at same time and type in the box help?. but what ever it was the page didn't come up and he got upset and when I asked if there was another way of returning the refund, told him I didn't want to be scammed and said this was the only way. I said well I will contact the BBB and he hung up.

Victim Location 79109
Type of a scam Tech Support

I received two phone calls claiming to be Microsoft who stated my microsoft key will be shut off.

Victim Location 70812
Type of a scam Tech Support

It said on my computer that I had a virus with pornagraph on and that they was about to alert the police and call this number 877 number I did they took control of my computer rite then and there

Victim Location 27101
Type of a scam Tech Support

Received a call from someone that said they were trying to refund money to me from Microsoft. He needed my debit card number to send me a refund. I told him I'm not giving him my number and if there was a refund they can send me a check.

Victim Location 97140
Type of a scam Tech Support

I was sending E-Mail to Friend, a voice came in thru my computer saying that " a Security Breach has occurred via Malicious Pornographic Spyware,Riskware detected call Microsoft Support No. 888-332-2389 for help to unlock computer systems." I had to turn OFF my computer in order to get rid of the Lock-up. I did attempt to reach Microsoft thru their DEX Listing & their Tech Support assured me that they were legitimate and assigned me Case No. 1440605789, @ this point they requested my approval to access my computer to correct any Security Breach & I did not give permission, an E-Mail was to follow this communication on directions, but I never received anything.

Victim Location 16066
Type of a scam Other

Victim was called by "Microsoft" saying the ScamPulse.com is forcing them to send a refund check for $249, for computer support provided years ago. Victim stated the call came from 541-236-4631. Victim did not send $249.

Victim Location 37209
Type of a scam Tech Support

Called saying they were Microsoft and my computer was compermised. Informed them I am an IT profressional and he told me “your full of ***”

Victim Location 22101
Type of a scam Tech Support

This number calls and says they are Microsoft --they say your computer has been compromised and that they need to help you complete all of your payments and payments online so they are secure.

Victim Location 06437
Type of a scam Tech Support

Contacted by someone from "Microsoft" named "Sam Jones who wanted to refund me for "technical services" I bought because the company was "going out of business." Caller had an Indian accent and could not tell me what services I bought. He needed to have me in front of my computer to process refund and wanted me to call back when I was logged into my computer.

Cleary a scam to access my personal information remotely.

Victim Location 44001
Type of a scam Tech Support

I received a voicemail stating that unless I called this company within 48 hours my computer was going to shut down. They said they were Microsoft but other than that the message was very vague and made little sense. They called back on Labor day, two days later, and after that I disconnected my answering machine.

Victim Location 70665
Type of a scam Tech Support

Alice with "Microsoft" has called me many times each day for the last few weeks wanting to change my I/P address claiming that my email has been used to send out erroneous emails to over 400 persons. After many calls from an unrecognizable no. on my cell phone has begun using my own cell number as making the calls. I had 6 or 7 yesterday and many in previous days. I contacted Microsoft and they report as a scam and advised to not fall for it. I cannot block the caller since it is my own cell number.

Victim Location 06451
Type of a scam Tech Support

Calling me about an account using my phone number

Victim Location 87109
Type of a scam Tech Support

Was paying a bill and a website popped up and call let the person in my computer was not smart

8/27 was Jennifer Gomez

8/28 Samuel Wilson

8/29 Brad

Victim Location 22033
Total money lost $200
Type of a scam Tech Support

This started two years ago when I stupidly fell for the initial scam and allowed them (because they said they were a subsidiary of Microsoft) access to my computer.  So they dialed in and placed a security system on my computer for which again I stupidly paid them by CHECK. Nothing bad happened to my computer so I assumed all was well.  On Monday July 16, they called again and said they were going to be doing something different and the company was no longer going to be handling computer security so they wanted to remove the software or what ever they put on, and refund my money!  So to make a long story short, because he had my check information and was able to log into my computer, he said he was going to place the refund into my account .... Before I knew it, he had transferred $1200 from my savings account to my checking account then tried to tell me that he had overpaid me and I owed him $1000.00 in the form of two $500.00 Walmart Gift cards.  I told him he was crazy that I owed him nothing and this was just a scam .... He didn't overpay me a penny.  He proceeded to tell me that when I get to Walmart I was not to tell the clerk at the register who was receiving the money????  He said he would stay on the phone with me as I drive to the store and then I was to read him the numbers on the back of the cards so he could get his money refunded or else his boss would fire him. I told him he was a scammer and a thief and I wasn't going to give him a penny he then said to me , I'll destroy your computer I still have access ..... I shut off my computer at that moment .....and hung up the phone .He proceeded to tell me that he could still destroy my computer even if it's shut down which is incorrect ..

I regret making the first mistake two years ago .... he fortunately didn't get any money from me ....other than the $ 200.00 I gave them two years ago .... and I shut my bank accounts as soon as I hung up the phone .... and I had a computer expert examine my computer , he removed the software they put on and assured me there was no damage to my computer .

This was a very stressful experience , oh when they call their name registers on the phone as UNKNOWN CALLER, they also have very heavy Indian accents , the man I spoke with said his name was Barry, and the technician us Jay ! When I said I wanted to call the number on the bogus website which by the way has a ScamPulse.com Logo on it ... he said that the 250 number was disconnected he also refused to give me his office number so I could phone him back ......

I have to say the more I resisted him the angrier he became , then he would calm down,,, but as I continued to resist him he would blow up and scream that I was going to cost him his job and I said how can I you didn't send me any money you just transferred mine and your trying to scam me out of $1000.00 at which point after at least 30 minutes on the phone I hung up. By the way when they first call they are incredibly insistent, I never respond to unknown number but they call every 5 minutes if you don't respond,,,, then if you do answer they tell you We are a company working with Micro Soft and you have serious issues with your computer .. that's how they got me in the first place. I am sure they scam most older people ( like me ) who are not terribly computer savvy.... however I should have been smarter the first time around.

Anyway while I didn't loose the $1000, I did loose the initial $ 200.00

Victim Location 54446
Type of a scam Tech Support

I’ve gotten a phone call 3x from “Microsoft” in Amsterdam, New York claiming they have been notified that someone has attempted to hack my laptop. The lady, with very broken English, told me that Microsoft gets notified anytime someone tries to hack into my laptop. I asked how she would know and she couldn’t answer. She then wanted me to turn on my Microsoft laptop (I do not have a laptop) and wanted me to find my IP address so she could see what kind of security I needed. I asked how much this costs and she said, “Oh, at least $1,000.” I said $1,000 for what?! She said to add security on my Microsoft laptop (she only referred to my computer as a ‘Microsoft laptop’) She then started pushing for my information and I told her to never call again and hung up.

Victim Location 36265
Type of a scam Tech Support

Early morning calls that showed up as Voicemail with my phone number that continued throughout the day. After getting that blocked by my carrier, I received a call from the above number that had the same automated message from Microsoft wanting me to turn on my computer and wait for a representative. I hung up. They state that Microsoft has detected suspicious activity.

Victim Location 27374
Type of a scam Tech Support

Someone calling me from my own home number claiming they are named Alice and with Microsoft.

They are using some kind of voice changer or robotic recording. Claiming my Microsoft has been compromised and hacked and that they are shutting me down, that I need to press 1 to speak to their tech dept to fix the issues.

I just hang up, but they have called me using my home number 8 times so far over 2 days.

Victim Location 50613
Total money lost $300
Type of a scam Tech Support

I got an alert on my computer claiming to be Microsoft with audio and a phone number and I felt weird about it so I found my own number for Microsoft customer service through google but i think i was a random #, not them 300.00 dollars to fix it. They installed a tool bar onto the computer but other than that it seems to be working fine. I finally found the correct Microsoft number and they said they have never heard of this company before and advised me to take my computer to get looked into just in case.

Victim Location 54017
Type of a scam Tech Support

I was reading a news story on Yahoo when my computer froze up and a notice was flashing on my screen telling me not to shut down my computer. There was a number to call to have my computer repaired. I called the number and a man(from the middle east) answered saying it was Microsoft. He was telling me all about how they needed me to follow directions. So I started to do what he said and then noticed that there was no Microsoft logo's on there and nothing looked familiar. So I confronted him about it and he said of course this is Microsoft, you called me remember? I told him I needed to get off the phone. I got task manager to come up, logged out, and logged back in and everything was fine. I now will clean my computer up and plaster this information all over the web.

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