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Microsoft Reports & Reviews (611)

Victim Location 78063
Type of a scam Tech Support

Received a phone call from (855) 340-0555, with a recorded message informing me that the caller was with Microsoft and that the license on my Microsoft Windows product had expired. To prevent losing the ability to use my Windows product, I should call that number back as soon as possible.

I did not return the call, so I don't know what their intent was - to charge money to renew my license, to get information to enable identity theft, other...

Victim Location 43537
Type of a scam Tech Support

Indicated that someone overseas was trying to access my microsoft account. Also said for my safety my account was going to be blocked for usage. Obviously a scam. My account is still working. Caller wanted me to call the above listed phone number to fix.

Victim Location 70065
Type of a scam Phishing

Got a message on my home telephone base stating that my email and my Facebook account shows signs of very suspicious activity, and has been shut down temporarily until l call 1-877-904-0889 to talk with a Microsoft technician, prior to attempting to log in to any banking information, Facebook, or email. Now, l have enough sense to know that Microsoft never initiates contact, you your self have to do this. I Googled this number and it was not yet recorded as happening yet in Louisiana. F.Y.I.

Victim Location 73505
Type of a scam Tech Support

A pop-up window appeared saying the computer was infected and to call Microsoft at this "company's" number. They gave high pressure to purchase their antivirus/clean up help for $299.

Victim Location 15650
Total money lost $600
Type of a scam Tech Support

alert over laptop to call Microsoft about a breech on laptop, if you close laptop all information will be open for hackers. spoke to 2 men, Jason and David both with accents, stating I have no firewall and they will install and cover for 3 years for $300 in Googleplay. once obtained was told cards did not work and I would be refunded the amount and to buy $300 more, I bulked and was convinced they were on the up and up. Being a trusting person I obtained them. Received a call today that the applications did not work and I will need to have a special device with down payment and will receive the deposit back. I checked with IT employee and was told this was a scam that Microsoft would never ask for Googleplay. I took my laptop to my computer guy and he confirmed this as well. So beware of any alerts on you computer!

Victim Location 57793
Type of a scam Tech Support

Thanks for BBB's page about the "Microsoft Firewall Alert: You must call the number listed below to restore your computer. Your bank accounts, facebook log, e-mails logs. . . .are all compromised. . . ." A Microsoft looking website was what came up plus a recorded voice when I clicked the google link to Walmart. I didn't call the number. Will run virus scan after this post. Hope it is just a phishing scam.

Victim Location 76107
Type of a scam Tech Support

We received a phone call from a Springfield, MO number which is unusual since 95% of our customers are in state. A man with an Indian accent said he was calling "as arranged by Microsoft" (or something similar to that implying Microsoft asked him to call us). He said he was calling in response to a call we made last week about our computer problem.

This sounded suspicious since we never call Microsoft and our IT company had not mentioned anything about Microsoft contacting us.

I told him I knew nothing of any such problem or call and asked who made the call. He said he did not know, but it was from our phone number. He claimed we called about a computer being frozen and us being unable to print. I placed him on hold and asked my employer and a coworker and neither knew anything about it. When I picked the phone up again, I could not hear anyone. It was as if I was on hold or mute. I didn't get a response, so I hung up.

He called back from the same number and said we had been disconnected. I told him I spoke to the person who would no about this issue and he had no knowledge of it. He said "Okay, sorry to bother you" and hung up.

Victim Location 92128
Type of a scam Identity Theft

Random call stating from Microsoft technical support engineers who are 3rd party group looking to prevent security issues.

They asked me to go to computer command prompt and type "ASSOC" and verify my CLS, which I believe is Computer License Signature.

He then asked me to verify it as he read it to me.

I stopped half way and hung up.

I was using my work computer, which operates on a VPN, so I cancelled that connection and started a new one.

Phone# they used for me to verify company 800-316-2052. They have someone there to answer.

Victim Location 01037
Type of a scam Other

Clicked on Facebook site for "Clydesdales" then got Pop-Up saying "Authentication Required" then shows: http://pizzonme... has placed malware . . ."Suspicious activity . . " Call Toll Free 1-877-223-4233"

Voice using questionable English states and repeats a stern "Warning about trying to solve problem by yourself . . . then says a Microsoft Technician will work you through the solution" And then repeats the warning: "Do nothing . . call this number".

Google search indicates this tel number (1-877-223-4233) is via a Russian source either within the United States of by a pass through from Russia.

NOTE: Still researching this attempt so no resolution details yet. Will provide new details as soon as our technical helpers have had time to finish clearing this scam. Image will be provided after that effort. Appears to be effort to hold computer hostage?

Victim Location 32507
Type of a scam Other

Said Microsoft could no longer provide certain services and was going to refund $199 but needed access to computer then went on bank account. Called back the next day claiming to be Tim Burk, an FBI agent with the ScamPulse.com, stating he did not want me to get in trouble for the money laundering scheme that was going on using my computer.

Victim Location 27301
Type of a scam Tech Support

I got a pop-up on my computer. They said they were with Microsoft and that my computer had been affected with a virus. They then took over my computer and said they would clean it up. That was in August now they want money. They said it would be 180 days before payment was due. Now they want money. They have called twice saying there going to take money out of my account.

Victim Location 66419
Type of a scam Tech Support

Received a pop up that locked up my computer and called the number and they downloaded some stuff that gave remote access to my computer

Victim Location 89109
Type of a scam Tech Support

I got a phone message saying that the soft license key had expired, and my computer was going to stop working, and to call them back. I did a reverse phone look up which indicated a likely scam.

I called them back and a man identifying himself as a representative of Microsoft with a heavy accent asked me what he could do for me today.

I replied that they had called me. He went silent and I hung up.

I spoke to someone the other day, who unfortunately was scammed by this or a similar operation, and lost a few thousand dollars.

Victim Location 28659
Type of a scam Tech Support

Man claiming to be from Microsoft saying he needed access to my computer to start the process of refunding money for services. He had a heavy accent from Nigeria or Pakistan or Caribbean. I told him I would not allow him access to my computer and that I knew he was a scammer and not to call again. He asked what I thought he was going to steal from me. I laughed and repeated not to call me again because I knew that he was a scammer and told him to remove my number from his call list and hung up.

Victim Location 60091
Type of a scam Tech Support

Pop-up screen when I used Google Chrome to connect to Amazon.com. Message stated the following:

Do not ignore this critical alert. If you close this page, your computer access will be disabled to prevent further damage to our network. Your computer has alerted us that it has been infected with a Spyware and riskware.

You must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity. please call us within the next 5 minutes to prevent your computer from being disabled or from any information loss.

Victim Location 64804
Type of a scam Tech Support

I received a red pop up screen on my computer saying to call this phone number. When I did it was a fake Microsoft Support scam.

Victim Location 60640
Type of a scam Tech Support

I'm not sure why, but one of the tabs on my computer ended up being this webpage saying I needed to call Windows Tech Support.

Victim Location 32092
Type of a scam Tech Support

While trying to update paypal acct- -a window popped up saying microsoft support and to call a phone number. I did and they said china source of comp. invasion and I needed firewall protection. UNfortunenately, I opened my comp. to them .I eventually disconnected and won't take phone calls. I did not give them any funds.

Victim Location 64804
Type of a scam Tech Support

While I was logged into my Yahoo email account I have had a red screen pop up with a phone number over a period of about a week now. Today is February 6, 2018. I finally called the number today and they asked if I was having problems with my computer and if something popped up on my computer screen. ( I already knew what this was). They had an accent from India. I called about 5 times and got a female answering one time and males the other times. I did not give them any information. They said they were "Microsoft Support" when I asked them what company they were. They kept hanging up on me when I insisted on them giving me more information about their "company"!!

Victim Location 64014
Type of a scam Tech Support

I received 2 phone calls. First I did not answer. They called at 10:06 am on 2/5/18. The second Call I answered 12:28 pm 2/5/18. They asked for me by my Maiden name. First clue this was a scammer. They said I have a security breach on my computer and she was from Microsoft and asked if I was in front of my computer. She said I have been getting a lot of warnings on my computer and this is why I have been getting them. I said I am not in front of my computer I am at work. She asked when she could call me again. I told her no I will call you what is your credentials and phone number. She then hung up.

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