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Microsoft Reports & Reviews (635)

Victim Location 87743
Type of a scam Tech Support

Twice, on different days, while I was on my computer I had a message superimpose over my screen AND at the same time a "voice over" came on and told me that Microsoft had detected a virus on my computer. It gave a phone number to call and threatened that if I did not call before their message finished they would disable my computer in order to protect everything. The phone number they gave was 1-877-621-6790.

I think this is the same scam that used to call on the phone and say the same thing. Now, they are invading people's computers to do it. Their goal is to get remote control of your computer, charge you money for "fixing" the problem---but then they instead damage it. I know this because about 4 years ago I fell victim to their scam when they called me. This time, I recognized them right away. I immediately clicked off of the internet. I was able to get back onto the internet. I notified Geek Squad (whom I have a plan with). I am also notifying y'all and I will notify the FCC.

Victim Location 97035
Type of a scam Tech Support

After entering a product key to download Microsoft Office for Home and Student for one computer, a pop-up window appeared warning me not to re-enter the number since there is a problem with my computer and instructed me to call a number: 1-844-445-8574. I called the number and spoke to a man in a call center with an Indian accent claiming to be a Microsoft technician. He gave me a series of instructions which I followed and the next moment he took control of my computer and started running a "scan". He identified that someone had modified files on my computer and then supposedly transferred the call to his colleague in the "Fraud Department". I am almost sure it was the same person who came on the phone and told me that I have given people from Russia access to my computer by clicking on links. I told him that I was not happy with him being on my computer since I saw him entering passwords and adding programs to my computer, to which he said that I obviously haven't called Microsoft before and that he was doing his job. I challenged him twice and then realized that I was being scammed. I was unable to turn the computer off but was able to break his control of my computer by disconnecting my wifi and then was able to reboot the computer. I also hung up on him on the phone. I subsequently took the computer into Best Buy Geek Squad and they stated that they were getting 4-5 such reports per day!!! They have taken my computer in to remove all malware, viruses etc and will be installing Webroot which the recently purchased computer had not had installed. I have reported this to Microsoft, to the Attorney General of Oregon as well as to the Federal Trade Commission. Please help warn other consumers of this latest scam. I feel like an [censored] giving a total stranger complete control of my computer by typing in a seemingly innocuous command into the Run bar.

Victim Location 48706
Type of a scam Tech Support

Scammers called claiming to be with Microsoft. They told me my information has been hacked and they need $250 to get it back. I'm a nerd so I didn't fall for it but, they hung up when they realized I knew more than the average person about electronics and networking

Victim Location 19047
Type of a scam Tech Support

got popup on computer, called 800-642-7676, someone returned my call and I let them into my computer thinking they were from microsoft. this phone number is all over the "real" microsoft web site.

Victim Location 60164
Type of a scam Phishing


Victim Location 44116
Type of a scam Tech Support

My computer had a large message that covered the entire screen. Claimed to be from Microsoft. Showed a Microsoft logo and a Dell Logo. It read If I don't call this number immediately your computer will be shut down. It has a virus. Don't want it to infect the other computers that are up and running. I thought they were legitimate. I called the phone number back. 877-220-3072. He asked if I see something on my screen. Instructed me to click on that. I clicked on. They told me to type in some letter. I did what they instructed. I thought it was Microsoft. It seemed so real. He told me I have control of it now. He said I am going to get rid of the virus on my computer. I watched him. Then he asked for $499 to shut down the virus. I immediately said I have no money. Then he said we have a Christmas special. Reduce the price to $299 instead of $499. I said I have no money. He lowered it again to $99. After he lowered the price that is when I realized something was wrong. I have a new laptop. It has virus protection. He said it got hacked because I have no security. I told him off. I called them hackers. He kept calm and cool. I hung up. I sent no money. I shut my computer down.

Victim Location 80003
Type of a scam Tech Support

Research Catcher in the Rye on sparknotes: www.sparknotes.com/lit/catcher/summary.html. Within 3 minutes, website turned into a Microsoft support page. Scary popup and loud announcement on repeat: Your computer has alerted us that a spyware is sending credit card information and Facebook plugins to an unidentified IP address. If you choose to navigate away, we will shut down your computer to prevent it from sending information and report you. Call 866-233-0543 so we can manually remove the spyware.

When I called the number, the tech asked for my credit card information. I hung up.

Victim Location 49022
Type of a scam Tech Support

These people has put a virus on my computer. The keep calling me everyday saying they need to fix my computer. I have asked them to stop calling me but they continues with the calls. A lady on Facebook put a video of these people trying to get in her computer. Her name is *** . These people needs to be stopped.

Victim Location 52753
Type of a scam Tech Support

Popup appeared on our computer and froze is out. They represented themselves as a Microsoft service and remotely operated our system getting into our financial information.

Victim Location 89506
Type of a scam Tech Support

They called and talked to my wife. I called back and they said they were Microsoft. They told me my windows was about to expire and connected me to a tech. Ben Watson had me push Windows icon. I had 3 people trying to hack my computer and that I would have to purchase another license to update the windows system. I let them know I had to talk to my wife and in the meantime they shut down my computer. I called back after talking to my wife then I called back and let them know I only use the computer for gaming and map searches and I wanted them to unlock it he said. I asked for a supervisor and he told me not to call back then hung up. I called back the first number and I got a bunch of gibberish and they hung up. I called the ScamPulse.com and the Federal Trade Commission and reported it to them. I called Ben Watson at 315-688-8206 and he hung up. My iPad is on WiFi and I did a phone back search and it was in Copenhagen, NY and Verizon landline. The 844 number came up as tech support scam.

315 wanted me to buy a new Microsoft system

Victim Location 19154
Total money lost $318
Type of a scam Business Email Compromise

Yes this clown called twice and said Microsoft was going out of business and needed to go to my computer so they can send me a return on our warranty he called me stupid ***

Victim Location 63366
Type of a scam Tech Support

Received from above number and they stated that if I had micro soft my computer would become obsolete unless I called the above number.

Victim Location 80013
Type of a scam Business Email Compromise

Claiming to be microsoft

Victim Location 78218
Type of a scam Tech Support

I had just got online to put grades in my worksite and check my bank account. When pop ups started showing up with a blaring female automated voice saying that my computer was infected with viruses or malware and that I had to call the 1800 number to get it fixed. If I did not call and get it fixed my information for facebook accounts, bank accounts will be available. When I tried to click out, it continued to say that if I chose to click out and ignore they would be forced to freeze my computer and I will be reported to the proper authorities (for opening my computer???). I tried to close out and the voice kept going...finally got it to shut down. I did not get number or call the company. I just remember seeing the name Microsoft.

Victim Location 68132
Type of a scam Tech Support

checking email, my computer screen had multiple pulsing popups with a siren sounding and a voice saying I needed to call microsolft to ride my computer of a virus. There was a phone number provided. I recognized a scam and turned off the computer when the popups would not close. I took the battery out and unplugged the computer.

Victim Location 95959
Type of a scam Tech Support

A pop-up on my computer that warned me to stop and call 844-218-7482 immediately and not to do anything else or my computer would be severely damaged.

Victim Location 60544
Type of a scam Tech Support

Said my account was used to log in from Ukraine.

Victim Location 60647
Type of a scam Tech Support

Received voicemail that my microsoft windows key had been expired and that I needed to call to get it corrected.

Victim Location 29212
Type of a scam Tech Support

December 6, 2017 - I am in the middle of a home refi and get phone calls or text messages from loan officer or processor and not always recognize the number. My daughter also periodically calls from her car sometimes there is a little static on the line. I received a call, actually the phone number didn't even come up the line just kept ringing like when someone is trying to send a fax but the fax machine isn't picking up. So - I picked up the phone and heard a girls voice but it was very staticky and it sounded a bit like my daughter's voice, she said can you hear me and my immediate response was "yes". She proceeded to tell me her name and said something about Microsoft at which time I immediately hung up on her. This is making me crazy nervous I NEVER answer the phone if I don't recognize the number, I let it go to v.mail (except this one time) ughhhhhhh.

Victim Location 60090
Type of a scam Tech Support

My mom accidentally called this number - turns out they're scammers pretending to be tech support. They got access to her machine, I'm

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