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Microsoft Reports & Reviews (634)

Victim Location 83702
Type of a scam Tech Support

The scammer called us using our phone number to call our phone number so that caller id came up as our name and number. When answered the voice told us that they were with Microsoft and needed to fix our Microsoft account. They said they needed to be able to get into our computer to fix our account and to do that they needed - that is when I hung up. To me, having the call coming from our own id and phone number to us was a red flag. In talking to BBB they said the rest of the call probably would have told us that we had to get a cash card at the store and let them know the number of the card and then they would help us. Glad we did not go any further and we would have not paid them for sure. We received the calls for 3 or 4 times a day for over 2 weeks, and they have stopped for now. We also notified our family members that if they received a call from our phone number regarding Microsoft not to respond to it.

Victim Location 75208
Total money lost $100
Type of a scam Tech Support


Victim Location 44122
Type of a scam Tech Support

I received a call from someone claiming to be Microsoft asking to get into my computer. They said my licence was getting ready to expire and I needed to give them access to the PC and I told him I really don't have my PC available and he said I'll wait. I said I'll call him back and hung up. I called the Geek Squad and they told me this was a scam.

Victim Location 70503
Type of a scam Tech Support

My mom had a phone call that had my name and my mom's landline phone number on the caller ID. There was a robotic voice telling her that her Microsoft account was going to be discontinued because it had been compromised by several countries. Then it directed her to press a number on her phone to be transferred to one of their techs to change her IP address. She handed me the phone and I hung up because I was concerned that it was a scam. I did not talk to a person and did not find out if they wanted money.

Victim Location 44312
Type of a scam Tech Support

Microsoft called me and wants to have access to the my computer. CLSID number that he wants to reconfirm. He's a middle eastern person, he was sarcastic and matter-of-factly spouting out my address. I feel violated.

Victim Location 70471
Type of a scam Other

I received a robo call on my landline and caller ID showed my own home phone number. Recording said it was Microsoft and that my IP address was compromised. Press one to speak to a representative. I just hung up and now reporting this scam to BBB of Greater New Orleans.

Victim Location 42262
Type of a scam Tech Support

The person named Justin, called stating there was a problem with my computer. Stating multiple times he was with Microsoft and he would list what was wrong with my computer if I gave him more information.

Type of a scam Tech Support

Actually he stopped the phone maybe because he find it is too difficult to communicate with me. I feel wired why the server of Microsoft will have such kind of heavy accents, and I almost cannot understand what he say. Then I am worried about whether my computer is threatened by the virus( the pop-up tell me whose style is very similar as Microsoft) I looked up information in google, then I realized it may be a scam. ...

He intended to tell me to fully follow what to do, but I am a cautious person and ask for the reason and I cannot understand what he say. Maybe his next step is to ask for money.

Victim Location 46637
Type of a scam Tech Support

I received a phone call from a scammer spoofing my phone number (574) 292-2375 stating that "This is Microsoft. Your product license key is going to be canceled in 48 hours and your IP address has been compromised in many countries. Please stay on the line for a customer service representative to assist you in getting a new IP address."

Given that it was my phone number calling me, I didn't continue the phone call further.

Victim Location 32577
Type of a scam Tech Support

While online a message popped up and blocked use all together. Message said the computer has pornography and if you dont call we will shut down your computer. Someone is trying to steal your information.

Victim Location 35674
Type of a scam Tech Support

The caller used my home phone number of 2563810707 and called my home several times saying they were Microsoft. The caller said something was wrong with my computer.

Victim Location 95619
Type of a scam Tech Support

This number has called twice today. A recorded message advises me the call is urgent and that my key registry for Windows has expired. It is repeated three times, each time stating, "This is an emergency. Press one for sales, press two for support, press three for other queries, or wait for an operator to come on the line." My answering machine took the call both times. I know it's a scam.

Victim Location 44041
Type of a scam Tech Support

I have been receiving many call on my landline. the first was a robocall. This morning I answered the call. The caller had an accent. He said he was in California with Microsoft. The phone number he called from was 336-489-5736. He had the ID for his computer. His ID number is 8600064. I asked f this was a scam. He said no. I didn't let him talk. We received 8 called from phone number 502-267-0639 and showed Louisville KY. The only reason we answered this morning is the phone number started with a 336 area code.

Victim Location 78251
Type of a scam Tech Support

Got a pop up on my computer that it was in danger of a virus to call Microsoft for support.

Victim Location 39520
Type of a scam Phishing

The last thing I was doing on my computer was googling Utube and a black page came up that said it was a Microsoft alert....a voice recording said that my computer was compromised, not to turn off my computer or I would lose all my files and to immediately call the number on the monitor. The recording kept repeating. I really didn't know what to do but I did not call the number.

It was five minutes until 1 p.m. and my son was at work but I figured he was still on his lunch hour so I called him and he told me to turn off my computer. I turned it off and rebooted it and have had not problems since. I was so surprised when it happened and wasn't sure what to do. I wrote down the phone number on the scam page before I shut down my computer. 833-507-0777

My son recommended that in the future I always type in www.(whatever).com to make sure I go to the correct site I am searching so I don't click on a scammer using a very similar address to the one I am searching for.

The is a question..."Did the scammer attempt to take money". I only answered "no" because I never called the number but I am assuming that

was their goal.

Victim Location 95252
Type of a scam Tech Support

I have received three voicemails in the past 2 days from San Jose, CA at number 408-606-5775 claiming they need me to call them back because there has been a security breach in my apple icloud account. They want me to pay them to remove all viruses and place extra protection on my account. I did not give them any money and hung up.

Victim Location 80439
Type of a scam Tech Support

Said I deserve a refund from tech support company for money I paid them 6 months ago. The company is now "out of business" and must refund customers. Scam is: they make believe they refunded too much and would like me to send them the difference.

Victim Location 54914
Total money lost $1,500
Type of a scam Tech Support

I had not been using my computer for a couple of years, so about a year and a half ago I turned it on and had a pop up saying that it was Dell and that I had lots of virus on my computer and that I needed to get it cleaned up and protection. I paid $500, then an additional $410 for an upgrade.This week I received a call saying that the company was going out of business and they needed to refund my money. They refunded too much money so first I had to send them $500 in a Google Play Card. Then I had to send another $1000 the same way and now they are telling me that in order to get my refund I need to buy a Firewall from them.

Victim Location 44212
Type of a scam Tech Support

I received a robocall voicemail that said my Windows 10 license key had expired and I needed to call the given number to pay and renew. Windows 10 keys don't expire, so I called the number to acquire information on the scam for reporting. The man said I needed to access files on my computer and started asking for personal information for billing. I called him on the scam and he said "well then the expiration is on you" and he hung up. Other reports online state that they were billed a large amount on their phone bill for simply calling the number back.

Victim Location 46307
Type of a scam Counterfeit Product

Scammer wanted me to go to computer to get rid of blockages. Claimed to be from Microsoft

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