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Microsoft Reports & Reviews (630)

Victim Location 44107
Total money lost $329
Type of a scam Tech Support

I received a call on my cell phone back in November 2016. Caller had an accent. Stated he was with Microsoft, Sam Lucas. I am new with the computer. He told me I had errors . They could clean it for $329. approximate amount. I gave my debit card number. They withdrew that amount. They keep calling. They called yesterday. They said someone in four different states had been using my IP address. The first time they called they gave me phone number 855-866-8775. Told me the service would be free. When I talk to them I can hear voices in the background.

Victim Location 79424
Type of a scam Phishing

I have a message on my computer saying there is a virus on my computer and I need to call Microsoft. I cannot get the message to go away.

Victim Location 45684
Type of a scam Tech Support

Audio pop-up declared that ZEUS VIRUS had been detected and my computer would be blocked if I did not call the number listed at 855-247-9987. Other information listed was : IP:; Error 268D3; and

Error: Virus Trojan Backdoor Hijack 365838d7f8a4fa5 I called Microsoft and was told it was a scam. I did not call the number.

Victim Location 84755
Total money lost $600
Type of a scam Online Purchase

micosoft refund John Dastur#8590 called me RICHARD [email protected] MY WIFE Bertha Chacon Anderson.stateing we were getting a refund of $600 ,dallors to be returned back to my account. so my wife gave him john all the info.he needed to put the money back in to my bank account, well what he did is he john bought itunes gift cards for$ 239.02 and took the money out of my account to pay for the cards .and then he was going to send the cards to us.Makeing us belive that micosft has payed part of what they owe us. I have called my bank and had them put a block on any activity from micosoft.please help me with this issue. i really dont know what to do? PLEASE HELP....

Victim Location 15323
Type of a scam Tech Support

Claims to be Microsoft selling virus protection.

Victim Location 64085
Total money lost $400
Type of a scam Tech Support

We paid a monthly fee to protect our laptop. Then they called wanting more money because we were having problems with our laptop and asked us to pay more money and guaranteed all our devices were covered if there was a problem. Then our laptops crashed they wanted $349 to send someone to our home and attempt to repair. I told them no they had already gotten almost $400 by this time they kept calling and harassing us.

Victim Location 48183
Type of a scam Tech Support

Man called me telling me he was getting reports that there are viruses on my computer. He said unneeded to go onto my computer. When I said I was just on it and it was running fine he told me, ok you go to sleep and I will come and XXXX XXXX, then hung up. Seriously the most disturbing thing anyone has ever said to me.

Victim Location 53532
Type of a scam Tech Support

I don't know were to start. My computer was making a noise and froze. A number for Mirco Soft came up on the screen. I have Mirco Soft on my computer so I called the number. Well I think you know the rest of the story. He claimed he down loaded Anti everything on the computer. Well when I asked for a invoice for the service, the man was tripping on his tongue. I was stupid though, I gave my credit card number to him by this point. I did cancel the card the next day with the bank. Well they wanted 435 dollars from me. I have been contacted only once since that night by phone. The man left message on my phone and he TEXTED ME! No company texts you and says " Hi xxxx! This is Alex!" I did not responded to him at all. I came across a website by Captain James Van Thach and realized that my identity could be stolen from me. This man named Alex Xavier has not contacted me since that day. Probably because I was so firm about having a invoice and I know He knew I cancelled my card. Alex Xavier said he worked for Microsoft and that he was a Senior Technician, Windows Department. Phone# 650-300-1575. I am not computer smart. I would like to know just what happened to me.? Could you please help me. Signed feeling stupid

Victim Location 99604
Type of a scam Tech Support

Adam Smith from Microsoft called and seai my computer was at risk. I explained I did not hace a computer. He asked me "why are you wasting my time then?" I said "you are wasting min. I'm calling the BBB!" Then he humg up.

Victim Location 63113
Type of a scam Tech Support

My mother received a message on her brand new computer stating her Windows 10 expired and that she needed to pay $99.99 to repair her computer. She has no control of her computer.

Victim Location 38060
Type of a scam Tech Support

I just received a phone call from a Middle Eastern person stating that they were calling on behalf of Microsoft, and was calling about concerns for our security. I believe I stated yes before any of this information was provided, but I can not recall as it happened so fast. After the lady stated something about security, I said "okay" in a confused tone. The phone made a double beep and hung up. I immediately feared this was a cramming scam. I called the number back to verify my gut feeling, and the number goes straight to a voicemail of a different lady than I spoke to. I just wanted to pass along this information. I saw the news story a few weeks ago, and I fell for it. Thank you for your time.

Victim Location 18407
Type of a scam Tech Support

They tell you your computer is infected and need to buy spyware to protect it then ask to open a camera to look at you. They control your computer.and keep calling and harassing you with nasty phone calls.

Victim Location 43081
Type of a scam Tech Support

To renew the license key please call toll free 1-800-642-2818. This is an emergency call to notify you that the license key of your Microsoft Windows has expired. To renew the license key please call toll free 1-800-642-2818.

Victim Location 49686
Type of a scam Tech Support

Received this call today (2/18/2017 12:30pm eastern) from a male with thick "India" accent who had my name! and land line phone (which I don't give out). He claimed that he works for Microsoft and that my "Windows" program has been "infected" and "will crash" if I don't let the caller walk me through the "steps" to avoid my computer crashing....he became upset when I said I wouldn't go through the computer steps with him but asked him to just tell me the steps and I would do it myself....(just testing) He became upset when I refused to let him have access to my computer....

Isn't anyone doing anything about this???? I am savy enough to avoid this but there are many people who will get fooled by this call.

Victim Location 01082
Type of a scam Tech Support

Alert box when laptop was logged on warning "Error 268D3" as stated above. This consumer called 888-495 8041. Tech claimed he could not hear me or my husband and asked for call back number. He called back, attempted to convince us to work with him but would not give work I'd or his employee I'd. Terminated call by telling him we would bring laptop to Staples were we purchased laptop. He hung up.

Victim Location 19063
Type of a scam Other

I received a message on my cell phone from 800-956-4126 indicating that my Microsoft license key was expiring and that I should return the call to renew.

Victim Location 83709
Type of a scam Tech Support

cold call from Microsoft claiming that pc infected and asking for remote access to pc. called back to offer anti virus/ maint. contract....when my tech answered and warned of reporting scammer they hung up and called back multiple times and tech answered and warned again and person on other end started using threatening and foul language.

Victim Location 45309
Type of a scam Phishing

I believe this was a scam where they try to get you to say yes, and unfortunately I did. They asked for me by name, then said something about a Microsoft program not working on my computer. When I said I didn't have a computer, they hung up!!

Victim Location 84790
Type of a scam Tech Support

Contacted via computer screen warning that our laptop was infected with a virus which would endanger all our personal information and we needed to call the number above to allow tech support to remove the virus threat asap.

Victim Location 57105
Type of a scam Tech Support

Call from India about the usual wirus scam on my dextop vindows dewice. I called him a marchedo scammer and he hung up after a few choice profanities.

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