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Microsoft Reports & Reviews (638)

Victim Location 92201
Type of a scam Phishing

tried to log in chase bank and open a security warring page saying my account is compromised and i dialed 8666620371 , and they pretend to be a support representative, and telling me that my computer is hacked or something , and asked me to give 400$ for no reason

Victim Location 80921
Type of a scam Sweepstakes/Lottery/Prizes

I received an email saying my email address was selected to win a prize. I was to contact an email address to claim my prize. I had a feeling they were awaiting to ask me to wire money via money gram. I had been approved for a pay out of 2,000,000.00 (two million dollars and 00 cents.) I felt sketched out as two million dollars is a lump sum of money unless your Bill Gates and you own Microsoft and are a millionaire.

Victim Location 06790
Type of a scam Tech Support

Caller called 6 times on 3/31/17 and 5 times on 4/1/17 including 3 times between 11;30PM on 4/1/17 and 12:50 AM on 4/2/17. The first time I answered a voice with an Indian accent said he was from Microsoft and was calling about my computer. I told him "yeah, right, do not call me again". I continued to receive calls, only answering two other times when they hung up.

Victim Location 83617
Type of a scam Tech Support

This is an emergency call from Microsoft. Your "key" has expired. Call this number to renew it. This is an emergency call from Microsoft.

Victim Location 39560
Type of a scam Tech Support

I was on my personal laptop Friday evening,March 17 around 6:30 p.m. when a message appeared saying there was an error on my computer and I needed to call 1-855-253-8267,to speak to someone to unblock my computer. I called the number and was confronted by several rude customer service people who told me I would have to pay to get this error message off my computer. I spoke to the manager who was also rude to myself and my husband. I did loose my temper and felt violated that they could hack into my computer. I shut the computer off for the night and Saturday morning the message was not there. I do not want this to happen to anyone else and I have deleted all Microsoft products from my computer.

Victim Location 39046
Type of a scam Tech Support

Calls received everyday to talk about an update to my Microsoft Windows computer (which doesn't exist) when I explain I don't have this computer that he is speaking of and ask how he got my number he immediately hands up. I've attempted to call back but the "mailbox is full"

Victim Location 72227
Type of a scam Tech Support

While browsing websites an alert came up saying we had a Zeus virus. Directed you to a number that was supposedly Microsoft. They then took control of computer supposedly fixed the problem then wanted to try and get money out of you.

Victim Location 39047
Type of a scam Phishing

I received a call from the above number. The man was foreign and difficult to understand. He spoke very rapidly and stated that he was a Microsoft certified technician and that my computer had been compromised with someone attempting to get my personal information. He asked for me to sit and give him access to my computer so that he could remedy the problem. I did not. I did call Microsoft support; they stated that the number was not valid for them and that it was likely a scam.

Victim Location 44107
Total money lost $329
Type of a scam Tech Support

I received a call on my cell phone back in November 2016. Caller had an accent. Stated he was with Microsoft, Sam Lucas. I am new with the computer. He told me I had errors . They could clean it for $329. approximate amount. I gave my debit card number. They withdrew that amount. They keep calling. They called yesterday. They said someone in four different states had been using my IP address. The first time they called they gave me phone number 855-866-8775. Told me the service would be free. When I talk to them I can hear voices in the background.

Victim Location 79424
Type of a scam Phishing

I have a message on my computer saying there is a virus on my computer and I need to call Microsoft. I cannot get the message to go away.

Victim Location 45684
Type of a scam Tech Support

Audio pop-up declared that ZEUS VIRUS had been detected and my computer would be blocked if I did not call the number listed at 855-247-9987. Other information listed was : IP:; Error 268D3; and

Error: Virus Trojan Backdoor Hijack 365838d7f8a4fa5 I called Microsoft and was told it was a scam. I did not call the number.

Victim Location 84755
Total money lost $600
Type of a scam Online Purchase

micosoft refund John Dastur#8590 called me RICHARD [email protected] MY WIFE Bertha Chacon Anderson.stateing we were getting a refund of $600 ,dallors to be returned back to my account. so my wife gave him john all the info.he needed to put the money back in to my bank account, well what he did is he john bought itunes gift cards for$ 239.02 and took the money out of my account to pay for the cards .and then he was going to send the cards to us.Makeing us belive that micosft has payed part of what they owe us. I have called my bank and had them put a block on any activity from micosoft.please help me with this issue. i really dont know what to do? PLEASE HELP....

Victim Location 15323
Type of a scam Tech Support

Claims to be Microsoft selling virus protection.

Victim Location 64085
Total money lost $400
Type of a scam Tech Support

We paid a monthly fee to protect our laptop. Then they called wanting more money because we were having problems with our laptop and asked us to pay more money and guaranteed all our devices were covered if there was a problem. Then our laptops crashed they wanted $349 to send someone to our home and attempt to repair. I told them no they had already gotten almost $400 by this time they kept calling and harassing us.

Victim Location 48183
Type of a scam Tech Support

Man called me telling me he was getting reports that there are viruses on my computer. He said unneeded to go onto my computer. When I said I was just on it and it was running fine he told me, ok you go to sleep and I will come and XXXX XXXX, then hung up. Seriously the most disturbing thing anyone has ever said to me.

Victim Location 53532
Type of a scam Tech Support

I don't know were to start. My computer was making a noise and froze. A number for Mirco Soft came up on the screen. I have Mirco Soft on my computer so I called the number. Well I think you know the rest of the story. He claimed he down loaded Anti everything on the computer. Well when I asked for a invoice for the service, the man was tripping on his tongue. I was stupid though, I gave my credit card number to him by this point. I did cancel the card the next day with the bank. Well they wanted 435 dollars from me. I have been contacted only once since that night by phone. The man left message on my phone and he TEXTED ME! No company texts you and says " Hi xxxx! This is Alex!" I did not responded to him at all. I came across a website by Captain James Van Thach and realized that my identity could be stolen from me. This man named Alex Xavier has not contacted me since that day. Probably because I was so firm about having a invoice and I know He knew I cancelled my card. Alex Xavier said he worked for Microsoft and that he was a Senior Technician, Windows Department. Phone# 650-300-1575. I am not computer smart. I would like to know just what happened to me.? Could you please help me. Signed feeling stupid

Victim Location 99604
Type of a scam Tech Support

Adam Smith from Microsoft called and seai my computer was at risk. I explained I did not hace a computer. He asked me "why are you wasting my time then?" I said "you are wasting min. I'm calling the BBB!" Then he humg up.

Victim Location 63113
Type of a scam Tech Support

My mother received a message on her brand new computer stating her Windows 10 expired and that she needed to pay $99.99 to repair her computer. She has no control of her computer.

Victim Location 38060
Type of a scam Tech Support

I just received a phone call from a Middle Eastern person stating that they were calling on behalf of Microsoft, and was calling about concerns for our security. I believe I stated yes before any of this information was provided, but I can not recall as it happened so fast. After the lady stated something about security, I said "okay" in a confused tone. The phone made a double beep and hung up. I immediately feared this was a cramming scam. I called the number back to verify my gut feeling, and the number goes straight to a voicemail of a different lady than I spoke to. I just wanted to pass along this information. I saw the news story a few weeks ago, and I fell for it. Thank you for your time.

Victim Location 18407
Type of a scam Tech Support

They tell you your computer is infected and need to buy spyware to protect it then ask to open a camera to look at you. They control your computer.and keep calling and harassing you with nasty phone calls.

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