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Microsoft Reports & Reviews (661)

- Brookpark, OH, USA
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I received a message on my answering machine to renew my computer license. It was hard to tell if it was a person or a robocall. She spoke so fast. She might have said Microsoft. I feel it is a scam and did not call the number back.

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- Hamilton, OH, USA
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It started over a year ago, my computer was very new, didn't have more than 100 hours or less on it. They called me and told me that they were getting signals through Microsoft, that I was having big problems, serious problems with my computer. At the beginning, they told me a name. Here lately I asked what his name was he said his name was Steve Williams. Recently I worked half a day with him to fix computer, but then he called back and I knew that he was trying to get money, but he screwed things up on my computer so he could charge me. He keeps calling, this is tech service from Microsoft, you need to get in front of your computer and turn it on. I would tell him no, and hang up on him. He calls back and says  to get in front of computer and he will tell me what's. At one time he said I had to pay $250, we bargained back and forth awhile, and he asked how about $50, and I said no, and if there is anything wrong with my computer, I will fix it myself. When turn computer on keep tapping F8 don't skip a beat, and click option to restore computer to work the best. On my caller ID the numbers showed as 202-843-4697 and 845-712-0299.

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Well yesterday we got a call from that number I provided above. Long story short, he hung up on me once I said that their number shows as an INDIA scammer line, and hat he is not from the USA, NOR Microsoft!

Well now I am getting messages ( with an e-mail that they are saying is mine but is not mine) that.... Well let me paste what they said. PASTE: Wait is over and security info for Cr***@Hotmail.com was replaced. Review at accountlive.com/p

#1 IF this was not a scam, Why has Microsoft said I would get something to MY email, never any text messages.

#2 I have no email address as they person claims, who is not texting me form 732873

Plus when I pull it up on google, TONS of things say-- WARNING SCAM, ect, ect.

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- Jacksonville, FL, USA
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Said I had problems on my computer and claimed to be a Microsoft technician and tried connecting to my computer then cussed and gave insults before he ended the call.

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- Mattawan, MI, USA
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I received a phone call from the above listed 800 number @ approximately 12:15pm today. The caller did not answer the call immediately (sounded like the call was routing through a 'boiler room" as when the caller actually picked up the call I could plainly hear a number of other conversations in the background (first clue the call was fraudulent).

The caller did not use my name (second clue it was a scam) The caller's speech and vocabulary sounded like an offshore (Pakistan or India) person.

The caller claimed to be from Microsoft, told me I had a virus on my computer. I asked how he knew I had a virus and what is my installed anti virus software. The caller could not answer the question regarding installed antivirus.

But went on to say he had received a log from my computer. (unfortunately I don't send logs from application or software failures to Microsoft for follow up).

I told the caller he was a scammer and I promptly hung up.

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tried to log in chase bank and open a security warring page saying my account is compromised and i dialed 8666620371 , and they pretend to be a support representative, and telling me that my computer is hacked or something , and asked me to give 400$ for no reason

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- Colorado Springs, CO, USA
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I received an email saying my email address was selected to win a prize. I was to contact an email address to claim my prize. I had a feeling they were awaiting to ask me to wire money via money gram. I had been approved for a pay out of 2,000,000.00 (two million dollars and 00 cents.) I felt sketched out as two million dollars is a lump sum of money unless your Bill Gates and you own Microsoft and are a millionaire.

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- Torrington, CT, USA
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Caller called 6 times on 3/31/17 and 5 times on 4/1/17 including 3 times between 11;30PM on 4/1/17 and 12:50 AM on 4/2/17. The first time I answered a voice with an Indian accent said he was from Microsoft and was calling about my computer. I told him "yeah, right, do not call me again". I continued to receive calls, only answering two other times when they hung up.

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- Emmett, ID, USA
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This is an emergency call from Microsoft. Your "key" has expired. Call this number to renew it. This is an emergency call from Microsoft.

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- Canton, MS, USA
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Calls received everyday to talk about an update to my Microsoft Windows computer (which doesn't exist) when I explain I don't have this computer that he is speaking of and ask how he got my number he immediately hands up. I've attempted to call back but the "mailbox is full"

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I was on my personal laptop Friday evening,March 17 around 6:30 p.m. when a message appeared saying there was an error on my computer and I needed to call 1-855-253-8267,to speak to someone to unblock my computer. I called the number and was confronted by several rude customer service people who told me I would have to pay to get this error message off my computer. I spoke to the manager who was also rude to myself and my husband. I did loose my temper and felt violated that they could hack into my computer. I shut the computer off for the night and Saturday morning the message was not there. I do not want this to happen to anyone else and I have deleted all Microsoft products from my computer.

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- Little Rock, AR, USA
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While browsing websites an alert came up saying we had a Zeus virus. Directed you to a number that was supposedly Microsoft. They then took control of computer supposedly fixed the problem then wanted to try and get money out of you.

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- Lakewood, OH, USA
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I received a call on my cell phone back in November 2016. Caller had an accent. Stated he was with Microsoft, Sam Lucas. I am new with the computer. He told me I had errors . They could clean it for $329. approximate amount. I gave my debit card number. They withdrew that amount. They keep calling. They called yesterday. They said someone in four different states had been using my IP address. The first time they called they gave me phone number 855-866-8775. Told me the service would be free. When I talk to them I can hear voices in the background.

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- Brandon, MS, USA
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I received a call from the above number. The man was foreign and difficult to understand. He spoke very rapidly and stated that he was a Microsoft certified technician and that my computer had been compromised with someone attempting to get my personal information. He asked for me to sit and give him access to my computer so that he could remedy the problem. I did not. I did call Microsoft support; they stated that the number was not valid for them and that it was likely a scam.

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- Lubbock, TX, USA
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I have a message on my computer saying there is a virus on my computer and I need to call Microsoft. I cannot get the message to go away.

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- Stout, OH, USA
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Audio pop-up declared that ZEUS VIRUS had been detected and my computer would be blocked if I did not call the number listed at 855-247-9987. Other information listed was : IP: 75.180.33.0; Error 268D3; and

Error: Virus Trojan Backdoor Hijack 365838d7f8a4fa5 I called Microsoft and was told it was a scam. I did not call the number.

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- Mount Carmel, UT, USA
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micosoft refund John Dastur#8590 called me RICHARD ANDERSON@ MY WIFE Bertha Chacon Anderson.stateing we were getting a refund of $600 ,dallors to be returned back to my account. so my wife gave him john all the info.he needed to put the money back in to my bank account, well what he did is he john bought itunes gift cards for$ 239.02 and took the money out of my account to pay for the cards .and then he was going to send the cards to us.Makeing us belive that micosft has payed part of what they owe us. I have called my bank and had them put a block on any activity from micosoft.please help me with this issue. i really dont know what to do? PLEASE HELP....

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- Claysville, PA, USA
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Claims to be Microsoft selling virus protection.

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- Richmond, MO, USA
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We paid a monthly fee to protect our laptop. Then they called wanting more money because we were having problems with our laptop and asked us to pay more money and guaranteed all our devices were covered if there was a problem. Then our laptops crashed they wanted $349 to send someone to our home and attempt to repair. I told them no they had already gotten almost $400 by this time they kept calling and harassing us.

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- Trenton, MI, USA
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Man called me telling me he was getting reports that there are viruses on my computer. He said unneeded to go onto my computer. When I said I was just on it and it was running fine he told me, ok you go to sleep and I will come and XXXX XXXX, then hung up. Seriously the most disturbing thing anyone has ever said to me.

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