Mega Mall of America Reports & Reviews

Mega Mall of America Reports & Reviews (1)

- Centreville, VA, USA

Scammer's website www.mega-mall-of-america.com
Scammer's email [email protected]
Country United States
Total money lost $40
Type of a scam Online Purchase

Order sent to wrong address and no refund from Mega Mall of America

I ordered an ornament organizer from Mega Mall of America (mega-mall-of-america.com) on 12/27, after receiving a link to a Facebook ad from my sister. I lost $40.00 on this order. The tracking information showed (on their website) that the package was handed off to a courier on 12/30. On 1/4, I received an email with them noting the high number of orders and that tracking information (from the courier service) would be provided in 3 days. On 1/15 I received a tracking number and link that matched the website (handed off 12/30; no further information).However, the information was for an address in AZ and I live in VA. After emailing back and forth to [email protected], I was told that my order had been delivered to the address in AZ. I let them know of this mistake and provided copies of my order with address on 2/2. On 2/3, they emailed saying that the address was fixed and they were resending the product. After receiving nothing, I emailed on 2/12 demanding a refund, to which they responded on 2/13 that it was on the way and that there would be no change to the tracking number (which still shows the AZ address). On 2/26 I demanded a refund again and am awaiting response.

I am submitting this because, since my pre-order web search didn't show fraud risk, and webpage has a "Google Trusted Store" badge. I've since learned that the two emails from with this page ([email protected] which was changed to [email protected]) are associated with several fraudulent websites. The "About Us" and various policy pages look like templates.

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