Jane Closet Reports & Reviews

Jane Closet Reports & Reviews (4)

- New York, NY, USA

Scammer's phone (323) 999-2446
Scammer's address 707 W Gage Ave, Fullerton, CA 92832, USA
Scammer's email [email protected]
Country United States
Total money lost $32.94
Type of a scam Online Purchase

The tactics used on me are very much the same as the hundreds I have read about "JANECLOSET". The merchandise comes from China and takes approx. 6 six weeks to be delivered. My shoes were defective and I received many emails offering a discount, but in the end after a promise of a full refund I was ghosted. The shoes are not real shoes. They are basically stage props. They look good in a photo, but in reality they are cardboard cutouts. They are advertised as orthopedic, but they are so flimsy I could not believe anyone could get a days use from them. How does our society abide such an overt rip-off? I can find several review sites and not 1 person has a good review. Literally (meaning all) every review is a complaint of being ripped off. My credit card company issued my a refund at first, later rescinded the amount and charged it back to me. The company provided pages of info to show that I ordered them and received them, which I do not dispute. My issue is that I did not receive the product that was advertised. Again, my scenario mirrors that of hundreds of others. How is this allowed to continue? I am posting on every website possible to warn others and hopefully shut this scam down for good.

Useful

I ordered 4 pairs of shoes from Jane Closet with their claim to be and orthopedic/podiatrist designed shoe. These shoes were ordered because of the extreme daily pain I deal with in my feet. After writing numerous times in a two month span because I paid for a product I didn't receive and the only response I got was an emailed receipt of my order. I didn't pay to get a receipt, I paid to receive shoes to help with my pain. THIS COMPANY JANE CLOSET IS THE BIGGEST SCAM I HAVE EVER ORDERED FROM and now looking at reviews everywhere there are endless complaints from people with the same issues.

Useful

Type of a scam Counterfeit Product

BUYER BEWARE! This company is all over the internet under different names selling the same shoes "AZZY Premium Orthopedic Casual Sneaker, Casual Orthopedic Walking Shoes 2020 Design". I have read many complaints all like mine. My shoes are nothing like the advertisement. I ordered a size 8 and received about size 10. My shoes have cheap cardboard innersoles. I paid $59.90 for two pair. I have emailed for my money back with no response. Other complaints say the address they were given is a storage closet and the phone number does not exist. Others claim that the return fee is greater than the shoe is worth. The only contact information I have is an email address with no phone number to follow up.

Useful

- Arlington, VA, USA

Scammer's address Brooklyn, NY 11211, USA
Scammer's email [email protected]
Country United States
Total money lost $59.93
Type of a scam Online Purchase

I ordered 2 pairs of shoes from the website janecloset.com and had to finally request a refund (which I still have not received) for products the site claimed to be selling but never mailed. On June 10, 2020, I placed an order for 2 pairs of shoes, the order number was 915246-SCS. On the 10th of June the Jane Closet online business charged my credit card $59.93 and sent me an email (using the email address [email protected]) claiming that they were getting my order ready to ship. Ten days later when I still had not received an email with a tracking number, I reached out to the business requesting an expected shipping date. They responded to my email with the following response, "With due respect, I would like to bring it to your knowledge that your order is almost ready for shipping. Kindly note that it may take 3-5 days for your tracking number to be available, due to high volume of stocks that need packing, stocking and shipping. We will send a shipping confirmation email to the email address that you provided previous, so I suggest that you check your inbox from time to time."

Six days later I still had not received the promised email with a tracking number. Consequently I became extremely suspicious of a possible scam. I reached out to the business a second time and requested that they cancel my order and refund my money. This time they responded with, "Thank you for your recent purchase with ?Jane Closet. I'm really sorry to hear that you're leaving us! May I ask why you don't want our products anymore?"

I'm reporting this online business to the Better Business Bureau because I don't believe they actually have the products they claim to be selling. I believe this is a scam to get a persons credit card information, charge the credit card, and make whatever excuses they can to pretend they are going to ship something they actually don't have to ship. When you try to cancel your order with this fake company, they pretend like they actually did business with you when they actually stole money from you with no intention of shipping what they claimed to have sold you.

Useful

Jane Closet Contacts

Phone:

+1 (323) 999-2446

E-mails:

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