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Foreign Purchase

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Foreign Purchase Reports & Reviews (50)

- Suffolk, VA, USA • Apr 21, 2024

Purchased a pair of jeans from tik tok marketplace. The provided tracking shows delivered, but nothing was received. I tried to contact the company but got no response

BBB Notes as provided by the FBI: 

 

WHAT

TO DO IF YOU ARE A VICTIM

If you are a victim of

an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint

Center at www.IC3.gov or

your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used

for the financial transaction.

Contact your financial institution immediately upon

discovering any fraudulent or suspicious activity and direct them to stop

or reverse the transactions.

Ask your financial institution to contact the

corresponding financial institution where the fraudulent or suspicious

transfer was sent.



If you believe you are

the victim of an Internet scam or cyber crime, or if you want to report

suspicious activity, please visit the FBI’s Internet Crime Complaint Center

at www.IC3.gov.

- Norfolk, VA, USA • Apr 10, 2024

The communication with this company from the start has been AWFUL. I never got any shipping notification email to let me know when it would be shipped, if it had been shipped, or an estimated delivery date. It took almost 3.5 weeks to be delivered and I still never even knew that it had shipped. The name that is listed on the "from" section of the label doesn't even list the company name. It just says "Jane."

The pictures of products on the website are misleading and the measurements are not accurate. I ordered 2 trirocker tank tops and 1 scoop bottom tank top. The scoop bottom one is okay I guess, but really still not accurately depicted on the website and not what I expected. The scoop is not nearly as large as it is shown on the website. The image on the shirt is way bigger than it appears on the website and is obviously just an image that has been blown up. You can see the pixelation. Its the same with the words on the one that says, "torn between looking like a snack and eating one." The measurements are at least 3 inches less than what is listed for the bust and waist for the trirocker tanks. Meanwhile, the length is longer than what is listed. These are more like mini dresses than tank tops. The fit around the bust and underarms has so much extra, unnecessary fabric that it puckers out under the armpits. It puckers by at least a couple inches on BOTH sides. This is coming from a woman who is a size 40DD. The straps are very weird. It's more of a boxy look with, again, more fabric than necessary. The straps don't sit right on the shoulders. They are very awkward and don't actually sit on the shoulders. I'm not sure what they used as their standard of measurement, but it couldn't have been a human.

Something that I find very fishy is that the brand name is nowhere on the shirts, bag it came in, or package itself.

They also make it seem like the company is in the US, but every correspondence that I've had with customer support, they keep saying the shirts will have to be returned to china. I have been trying to return the 2 trirocker tanks all week long and they still haven't refunded my money or given me instructions on how to send the items back. Their return policy is very vague and not helpful at all. It does say that the customer has to pay return shipping which I was willing to just "eat" the cost of sending the shirts back to New Jersey, because that is what is listed on the return address that came on my package, because the amount of money I spent on the shirts is way more than I want to lose. When I first asked for a refund and instructions on how to send it back, they just said they would send a different size since I had told them that the fit is beyond off. I told them that I don't want a different size because a different size isn't going to help. There proportions are still way off and the material is not conducive to working out in which is very important considering that the brand is supposed to be a workout wear brand. They then asked if I would take a 10% refund and keep the shirts instead of returning them. I told them, "no. I want my full refund. I don't want to keep them. I'm willing to ship them back to New Jersey." Well, instead of giving me my money back, they continue to up the percentage and say that they would want the items shipped to China. I have told them at least FIVE times that I want a full refund and I will send the items back to New Jersey where they were shipped from. They have yet to refund my money or listen when I tell them that I am not accepting anything less than a full refund. This is a scam.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Williamsburg, VA, USA • Mar 25, 2024

I placed my order over a month ago and still haven't received my product. I emailed the company in an attempt to cancel my order but I received no reply.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Feb 18, 2024

I ordered Spotify listeners and never received them. I have been using the company for quite some time and have been scammed out of over $100.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Feb 06, 2024

Purchased adjustable dumbbells after seeing them in an Instagram add. After several emails, I was able to get tracking from China post and it was several weeks out. When it finally showed delivered status on the official ChinaPost website, the package was not delivered. I reached back out requesting a refund but all they could do is reissue. I requested tracking again and once I received it I found it to once again be several weeks out. After tracking for a while, I realized the package was no long moving. I reached out several more times and I was told to be patient and then that it has already been delivered, which it once again had not. I reached out one final time to find that the email address has been deleted and we site gone.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chesapeake, VA, USA • Feb 03, 2024

The jeans I ordered arrived and they were the incorrect measurements and I asked for a refund and they refused. I asked for a return label so I could send the jeans back and they refused

BBB Notes as provided by the FBI: 

WHAT

TO DO IF YOU ARE A VICTIM

If you are a victim of

an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint

Center at www.IC3.gov or

your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used

for the financial transaction.

Contact your financial institution immediately upon

discovering any fraudulent or suspicious activity and direct them to stop

or reverse the transactions.

Ask your financial institution to contact the

corresponding financial institution where the fraudulent or suspicious

transfer was sent.



If you believe you are

the victim of an Internet scam or cyber crime, or if you want to report

suspicious activity, please visit the FBI’s Internet Crime Complaint Center

at www.IC3.gov.

- Hampton, VA, USA • Jan 31, 2024

COMPANY CLAIMED THEY WERE SENDING MY ORDER AND TO TRACK GAVE FRAUD WEBSITE, TRACK818.COM AND TRACK718.COM

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Jan 24, 2024

Cheap furniture on this website...All a scam, they even provide tracking services which also is a scam

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Jan 07, 2024

I made a process back on dec 20th 2023 and it has yet to be delivered l. They do not respond to emails or chats. It shows my

Item was shipped but there is no real tracking information on it.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chincoteague Island, VA, USA • Dec 31, 2023

My Dad ordered a bed comforter and curtains from a website called Freshouse adding $160. It was SUPPOSED to be a Christmas gift, he ordered it on December 3rd, and still hasnt recieved it. It has tracking number but no phone number and the email said [email protected], but it was no help. Supposedly it went thru paypal, then to the company. Another email address we saw was [email protected], and that was who the paypal went to first supposedly. Well that email address said this website was possibly a scam. 

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Edenton, NC, USA • Dec 29, 2023

The scam was from HongKong

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Dec 20, 2023

October 26, 2023: I clicked on a Facebook ad and purchased Jewelry Armoire with Full Length Mirror 360° Swivel, 3-Color LED lights, Rear Storage Shelves, Lockable Standing Jewelry Cabinet Organizer with Large Storage Capacity LED Lights White × 1. Confirmation of the purchase was received via email from [email protected]

December 6, 2023: I have still received no other communication regarding this purchase. Nothing to say it had been shipped, nothing to explain the delay from the promised 5-10 day delivery. So I sent an email to [email protected] and they told me that it had been delivered and signed for and that I should contact my post service. I spoke to my post woman who delivers the mail every day and she had not seen a package as described to be delivered. I have sent 3 to 4 follow up emails to the company to send my money back and I have not received another response as of December 20, 2023.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Williamsburg, VA, USA • Dec 19, 2023

I placed an order for a legacy belt through the NFL site on facebook on November 22, 2023. I have all the emails from them stating my order was delivered than another stating the item was shipped back to China and another stating the order was delivered again. I call the NFL shop and talk to a lady named AMIR and would not give me her last name. I gave her all the info and she said she did not see that tracking number. I ask numerous times to speak to a supervisor and no one came to the phone. I saw on the NFL facebook site that many people have had the same issue and they are scammers. I call another number and asked to speak to a supervisor and got hung up on. I know its not alot of money, but these people need to be stopped. They are scammers.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Dec 12, 2023

I had made an order online through instagram on a website called stanley cup shop outlet, i purchased two items and recieved a free on with the purchase the item was limited edition 40oz steel h2.0 flowstate quencher tumbler from this website and received notification that my order was received and in transit its been in transit for the past three weeks now and stuck in Beijing sorting station and has been there for quite sometime. i tried contacting the company in which they sell the items and it no longer exsists

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Poquoson, VA, USA • Nov 19, 2023

I was looking around for a few days to buy some Taylor Swift merchandise. At some point, I guess, I got redirected to a fake identical website. I had been back and forth between my laptop and phone, but in the end made that purchase from my laptop. Everything I purchased I have confirmed is available on the official website. When I got the email with my order number it immediately looked OFF. The return email addresses looked suspicious, the sign off is generic, and there is no contact information. I also have never received the tracking email they said I'd get 3 days ago. When you click on one of the addresses it has in the email (https://www.taylorswiftsmerch.com/) it takes you to a jewelry site.

They used these phrases in the email:

[email protected]

Please reply to this email should you need any help on the order,

e.g. Order Cancellation, Payment Issues, Product Quality, Shipping and etc.

Thank you for ordering from www.taylorswiftsmerch.com . The order information as follows:

The order number: (REMOVED)

Products

--------------------------------------------------------------------------------... />
There Will Be No Explanation There Will Just Be Reputation Oversized Hoodie - Cotton, XL

STYLE:Cotton Size:XL

Price: 75

Qty: 1

SubTotal: 75

From The Vault Photo 1989 (Taylor's Version) Gray Hoodie - Cotton, XL

TYPES:Cotton Size:XL

Price: 62.9

Qty: 1

SubTotal: 62.9

Karma's A Relaxing Thought Tie Dye T-Shirt - 2XL

Size:2XL

Price: 45

Qty: 1

SubTotal: 45

Taylor Swift Loving Him Was Red Hoodie - XL

Size:XL

Price: 49.9

Qty: 1

SubTotal: 49.9

Taylor Swift The Eras Tour Draw the Cat Eye Hoodie - XL

Size:XL

Price: 46.99

Qty: 1

SubTotal: 46.99

Total QTY: 5

Total: 279.79

Payment Method

--------------------------------------------------------------------------------... />
umipay

Your order will be posted out in 2-4 days. And then we will email

you tracking number once we get it from our delivery company.

***********************************************************************

Sincerely,

service

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Elizabeth City, NC, USA • Nov 12, 2023

I Purchased two dolls for $99. This person charged my charge card $107 and the charge was made under a shoe company’s name not the company that I purchased from. They said that they sent an email showing the purchase, but it never arrived. Luckily I did a screenshot of the transaction.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Newport News, VA, USA • Nov 12, 2023

I’ve had to block two unknown, unsolicited charges by phantom “vendors”. They keep trying to charge me in different amounts: 24.99, 34.99, 49.99, 66.97 and now some “vender” with the name “Vitalextremeviablesyst” tried to charge me 49.99. This is ridiculous. All because I was trying to get a toolkit fit my dad for Christmas. And there was no mention of additional charges of any kind because I looked at any details of the website. And now you can’t even access the website digitalsaverzone.com. It’s like it never existed.

BBB Note: According to the website "Whois.com" the company is registered out of Iceland on August 11, 2023 and  has since expired.

Additional ScamPulse.com Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Nov 11, 2023

The website changes from Lurenon to Lorraine; and has the exact pictures from other boutiques (Queen of Sparkle products) but with the models heads cut off. The prices are signifigantly different, as to lure customers into thinking the products are the same but at a lower price

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Chesapeake, VA, USA • Oct 27, 2023

I ordered three shapewear body suits after seeing numerous ads on facebook. I paid with my credit card, and received the order confirmation email. That was all the contact I had received. After ten days of nothing, I checked the account with them and the status read as "paid" but shipping was "unfulfilled". I emailed asking about it, and was told that it was already shipped and they didn’t know why the carrier didn’t update a tracking number or the account status. I waited a few more days and still got no where. My gut told me to go through my credit card and file a dispute claim. Once I did, I received an email four hours later with a tracking number. The tracking number had NO information tied to it until another four days later. It still says something about arriving at carrier facility. Thankfully my CC has reimbursed me, but after readjng all of the reviews on other websites, this is clearly a scam and a lot of people have lost money.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Oct 15, 2023

El día 20 de agosto del 2023 les compre 2 taladros de baterías por valor de $26,80, y ellos me dijeron que llegaban 7 y 15 días hábiles, pasaron los 15 hábiles y les envié un correo electrónico diciéndoles que no había llegado el producto y ellos me respondieron diciéndome que tenia que esperar de 3 a 5 días que ya el producto se encontraba en Virginia beach, pasaron los 5 días hábiles no llegó nada les volví a enviar otra correo y hasta la fecha no me han respondido.

Discúlpenme este reporte se los estoy enviando por segunda vez, el primero se los envié en octubre 1 /23

Les agradecería cualquier ayuda que me puedan dar, lo estoy haciendo no tanto por el dinero sino que así como lo hicieron conmigo no lo vuelvan hacer a otras personas estafandolos.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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