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Foreign Purchase

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Foreign Purchase Reports & Reviews (51)

- Virginia Beach, VA, USA • Oct 15, 2023

El día 20 de agosto del 2023 les compre 2 taladros de baterías por valor de $26,80, y ellos me dijeron que llegaban 7 y 15 días hábiles, pasaron los 15 hábiles y les envié un correo electrónico diciéndoles que no había llegado el producto y ellos me respondieron diciéndome que tenia que esperar de 3 a 5 días que ya el producto se encontraba en Virginia beach, pasaron los 5 días hábiles no llegó nada les volví a enviar otra correo y hasta la fecha no me han respondido.

Discúlpenme este reporte se los estoy enviando por segunda vez, el primero se los envié en octubre 1 /23

Les agradecería cualquier ayuda que me puedan dar, lo estoy haciendo no tanto por el dinero sino que así como lo hicieron conmigo no lo vuelvan hacer a otras personas estafandolos.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Virginia Beach, VA, USA • Oct 02, 2023

The product is being presented as a color correcting skin cosmetic, to get rid of red blotchiness on the face, and even out skin tone. It is $60 for a very small bottle.

Total scam and fraud! It is not a color corrector. It is not foundation/makeup. This crap is zinc oxide - a heavy white sun screen!! They put it in diaper cream. You can get the zinc oxide sunscreen for a fraction of the cost of this! All it does is turn your face white, like clown makeup.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Gwynn, VA, USA • Sep 20, 2023

H-Gents claimed a hat that they sold came with a western diamond back rattlesnake hat band with rattle. It came with a plastic hat band and no rattle.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Norfolk, VA, USA • Sep 16, 2023

Ordered some items from a website on August 1,2023 and havent gotten them yet and the date is September 16,2023. They sent me some crappy email about high demand when i emailed them about my order. Ive ordered from dhgate and aliexpress and got quicker shipping and delivery. Asked them for a refund and they refusing to do that.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Sep 06, 2023

website that offers printheads, toner cartridges, etc. Account created, product ordered, "company" sent wiring instructions to be followed by shipping details. After payment received, communication stopped. No product received. No answer after repeated attempts to email. Emailed from new account to ask question about another product. Company responded so I know the email works. They are just ignoring my inquiries and refusing to refund money.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Sep 01, 2023

I ordered a portable ice machine online for 40 in June of 2023. It never came. I've emailed the company several times. They told me it was delivered to my mailbox. They delivered it to an address in California. Once they had the right address the claimed it was redelivered. It never came. They're telling me it was delivered again. I never received anything. I asked for a refund. They still saying it's on the way.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Aug 31, 2023

I ordered 2 wigs from insswig located in China and I never received the product. I attempted to reach the merchant via email and I did not receive a response after several attempts. The last time that I reached out, I requested a refund

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Aug 21, 2023

I ordered a blouse from Wunu.com from a Facebook advertisement. It came in a white bag with no paperwork inside or any tags on the product. The blouse was not at all like the advertisement. Instead of being free flowing it was like spandex and very tight. I paid $51.99 including tax and shipping for this. The return label on the bag was “Joe Doe Jamaica NY” It was advertised as made in South Carolina but under the label with my address was a label with all Chinese writing on it. The label also said the product had a value of $23.00. Tonight this company is contacting me via text to ask if I was happy with the product and I stated absolutely not. They offered me $5.00 and to keep the blouse. I said no that I wanted a total reimbursement. They then offered me $15.00 and to keep the blouse and again I said no!

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Aug 08, 2023

i saw an add for some tank tops with built in bras and i ordered them. that was in May of 23 and i have not received them yet. I have contacted them through email and at first they were very responsive them nothing. GYNOCE [email protected]

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

• Jul 31, 2023

The name was Fashionfrenz. I have this ad on FB for several years. They were promoting a sale I ordered 5 different items of clothing, made the payment, was given a tracking number & was even sent an email confirming & as i checked every so often it would update the tracker as to where my package was & then on Weds. July 26, 2023, it stated it had been been delivered at 4:53pm. I made 5 separate attempts to email the person it said to contact & all my emails were either declined or rejected & today I found another similar pg with a different persons info & come to find out this person was scammed as well & her info was pisted online as contact for that company & she said she has been contacted by ppl all over the world. It also states to call them but theres never a number to call.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

• Jul 20, 2023

I saw an add on tick tok shop. Felt compelled enough to attempt my first transaction and buy a pir of pants. The process seemed fairly seemless, i did recieve however a text from my bank to make sure i was the one attempting the purchases. I think because it was throigh tick tok. I got a confirmation email with a order number. 2 weeks later still nothing from the company, i emailed them and received a generic email about a stall in shipping and basically be patient. I emailed back asking for a refund and a contact phone number to which they said they would refund but it will take 7 to 14 business days and they only have an email, no phone number.

BBB Note:  According to the website Whois.com, the company was registered out of China on 3/18/23

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

• Jun 23, 2023

Clearly a scam website. They have cut the faces off of celebrities to sell designer clothes for $50-$80, and people receive glorified flour sacs for their money. You can read the reviews for yourself and see the pictures. It’s pretty bad.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Newport News, VA, USA • Jun 23, 2023

Advertisement took me to what looked to be a legitimate business page with products significantly discounted. I made a purchase and even received an order confirmation however, the order confirmation contained links to track the order and to visit the website that were not valid links.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

- Suffolk, VA, USA • Jun 08, 2023

Scammer advertises on Facebook that they ship goods in 7-10 business days. They also state that their product is authentic and they will give a refund within 30 days. I was able to confirm with 2 actual people who received their orders but confirmed that it did take a while to receive. I was provided a tracking number but it was wrong and they later shipped an item to Peurto Rico instead of to me. The merchant later confirmed that they shipped the item to the wrong address. They tried to beg me to keep the order and when I asked for a refund they couldn’t specify a date I would receive it. All they could say was “as soon as possible.”

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Fort Eustis, VA, USA • May 22, 2023

It came up as an ad on Snapchat claiming to have a cologne women would love to smell. A pheromone cologne for males. They were only charging shipping and handling and supposedly would be delivered in 3-4 weeks. It’s been over 2 months and all I receive from customer support is the same worded emails saying the product was on back order and will ship next week. SCAM!

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Wallops Island, VA, USA

I ordered a dress from KLNYU.com. I didn’t expect a whole lot in quality due to the price, but I did expect the dress to fit as I followed their measurements on the website. I ordered from them because they claimed to be from South Carolina and claimed they had a 30 day return policy. The dress arrived 14 days later (suspicious) with a return address in Indiana. The dress was at least three sizes too small! I contacted KLYNU through their customer service email and requested return instructions. They asked if they could refund 8.00 and I could keep the dress. I wrote back that was unacceptable and that they would give me 15 but I would have to pay for return shipping….but haven’t said return to where. I wrote back again and told them I want a full refund. I have not heard back, nor have they resolved the issue. I suspect like everyone else that this is scam and these dresses are actually made and shipped from china.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

My mom purchased 3 dresses. They were poor quality and did not fit. There is no address to return them to, only and email and an international phone # that does not work. We want to return the items with a full refund and do not want to pay for shipping. My mom is elderly and she was preyed upon.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Yorktown, VA, USA

I saw the website and ordered the items. I paid with my card, and waited for the items to be delivered. It didn't state that the items were to be coming from out of the country until I went to the website to track my order. Tracking number and tracking website was provided by company. When items never arrived I emailed the company at [email protected]. A person emailed me back and said they reached out and assured me that my order was on the way and they were sorry for the issues. The order still never came. I went to the tracking website again and it showed that it went through all of the arrival points from there all the way to the united States and to a post office near me. Went to the post office and they explained the package order number is not a number they even use for shipping. I emailed them again and was responded by made up responding name which said they tried to reach out to their company about the order and they haven't received a response from them which is not what they said in the previous email. I haven't heard anything else since.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Virginia Beach, VA, USA

Product was supposed to be a set of Dewalt 20 volt tools…received a small box with very small screwdrivers

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Hampton, VA, USA

I Ordered two bras on Jan.22nd and still haven't received my order. I have sent 3 or 4 emails and haven't received any response.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:



Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

Report the activity to the online payment service used for the financial transaction.

Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.



If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

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