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Capital One

Capital One Reports & Reviews – Page 4 (62)

On March 18, 2015 I received an email notifying me that I was approved for a $4500 loan through *** ***, so I called to discuss the loan and they told me that they would wire the funds on to a debit card if I had one, which I did, so they told me that I had to pay $32 for electronic transfer due to some federal law, so they told me to go to Moneygram and to call them once I get there and they would tell me what to put on the form, so i did. they told me once i sent the money to call them with the receipt number and then they would load the money on my debit card. Once I called with the receipt number they told me that the money would be loaded within the hour. So I let 2 hours go by then they called me and gave me the Loan Confirmation number (***) then they told me to write down the following which was what was going to be loaded on my debit card: Transaction #1 *** for $2,000, Transaction #2 $2,000 & Transaction #3 $545.00. Now after I wrote down this information and they told me that the funds would be on my debit card by 5pm, they told me that since my credit score was low, in order for them to get me this loan they had to up my credit score to 620 with meant i had to pay them $288 before I could get the loan, Talking about "Heated" . I asked him to please refund my $32 because I am not comfortable with this loan, I went on to express to him how I thought they were scamming me, and he said the Funding Manager said he would immediately refund me my money, and I told him how it was a shame that people have jobs that consist of robbing innocent people of their money. He then called me a loser and said that out of 8,000 people he deal with on a daily basis that I was the only who didn't want to pay $288 for get a $4500 loan, he started using profanity and I was livid!!!!!! so after he cursed me out and hung up on me, ( Yes the Funding Manager - *** ***). I called the number back to speak to the original person *** *** that sent me to MoneyGram, I only called back to make sure my money was going to be sent back to me, so i asked ***, when can i expect my refund of $32 and he said " oh, we don't do refunds" I said listen to me, *** said that he was going to refund me my money and i just want to make sure that i am getting my money back that you people scammed out of me and he told me no, that i was not getting my money back, of course by this time my head is actually spinning, I told him that I was going to take legal actions and I that i was going to report them to the BBB and he hung up on me. I called back the next day, trying to get my money, and they guy was yelling in the phone, crunching on chips or something in my ear while talking to me where I ouldn't even understand what he was saying because he was eating in my ear and I told him, that I was convinced that they were scammers because what professional place of business yell at the customers and eat loudly while talking to a customer? so I told them again that I would not be calling back that I would just going to report them. Now, I am hoping that you (BBB) will be able to get these people of of Business, they're job is to rip people off an it is so not right. I am sure I am not the only one and I am also sure the innocent people have lost far more money than $32 from these bad people. Also, I tried calling the number back today and it is out of Service, I'm really not surprised! These People Need to be STOPPED!!!!! This is my Story! Thank you

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