Capital One 2026 Reports & Reviews

Capital One Reports & Reviews – Page 2 (61)

- Delray Beach, FL, USA

Phone: 8009033637
Country: United States
Type of a scam: Credit Cards

They offer me to Low my Interest-rate of all my credit cards, they asked me to provide my credit card # and the last # of my social security. They said they work with MasterCard and Visa.

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- Ridge, NY, USA

Address: PO Box 30285 , Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Identity Theft

Received a letter in the mail stating that Capital One is missing important information on my account and this information must be provided via Fax or return mail by stated date or card will be restricted and then cancelled. Information asked for included: Social Security number and copy of SS card or W2/tax return, as well as, a copy of passport or government issued ID. I immediately contacted Capital One using the number on the back of my credit card and informed them of this letter.

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- Beaumont, TX, USA

Country: United States
Type of a scam: Other

Got a letter in the mail stating it's from Capital One Bank, with a $10,000 check. He stated what he wanted me to do and to fill out my name for the loan with interest rates. Well, I know I can't get a loan of that amount from Capital One Bank, because I already tried and they turn me down. What I will do is take the letter to Capital One Bank so, they can get a copy of the letter and the loan papers.

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- Pensacola, FL, USA

Phone: 800-903-3637
Country: United States
Type of a scam: Credit Cards

Received notice in mail from Capital One about an account in my name with a 0 balance and $300 line of credit. I called customer service and they requested my ss#, which I refused to give. I asked for a supervisor and was on hold 5 minutes. Finally hung up. The agent had a heavily accented voice.

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- Albuquerque, NM, USA

Phone: +17324149723
Country: United States
Total money lost: $800
Type of a scam: Credit Repair/Debt Relief

I applied online for a personal loan starting with lending tree... next thing I know im cycled through tons of lender websites and in middle of getting calls and emails I got a text saying they can help me... I call it and a Indian man talking fast says he will help me he's with capital one and give me more than i asked for at 4 percent interest. He then said he needed to pay my credit cards off to get better credit score. After couple days I see payments pending on three accounts. He was so nice and constantly in contact. Then he had me repay that with same credit cards by buying Google play cards and sending it back. But after I sent one I became suspicious by then it was too late. Payments were all bogus on credit cards. All my accounts including credit union checking were compromised and placed in bad status. I have every phone call recorded and all communication saved, due to what I do for work. So many things came out at end proving the scam. I am lucky I noticed before I sent money for the 2 larger accounts. He claimed his name was Kevin H. But later he slipped up and his voicemail said Jim swaardson. All lies. Id love to turn over my evidence and end these creeps. I had several other fraud people constantly contacting me. I was infested totally with [censored] everywhere i turned.

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- Jeannette, PA, USA

Phone: 7246897890
Country: United States
Type of a scam: Credit Cards

Consumer stated Capital One called to lower their interest rate. New it was not the company. Didnt provide any info to the caller

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- Kansas City, MO, USA

Phone: 2098001076
Address: 4663 Pacific Ave, Stockton, CA 95206, USA
Country: United States
Type of a scam: Advance Fee Loan

This man called me and told me I could have a loan for $3,450 with no credit check then he proceeded to push me to this number that I put in and the man on this number tells me that I need to send them the first payment which would have been $150 before they could send the check to MoneyGram I told them that I wanted to check them out first they were fine with that I checked them out Capital One does not give personal loans

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- Yellville, AR, USA

Country: United States
Type of a scam: Phishing

I received a letter in the mail that stated it was from Capital One and it is dated August 28th, 2018. It was informing me that my account is closed and that my card is no longer active. It also states that if I didn't request my account to be closed that I will receive another letter in the mail explaining why my account is being closed. I used the chat feature on the Capital One website last night and I was told that my account is not closed and my card is still active and that there is nothing wrong with my account. The representative I corresponded with said that Capital One didn't send me any letters at all specially one about my account being closed and that I received suspicious fraudulent mail. It is illegal for anyone to impersonate another person or company for any reason. I just wanted to make people aware that someone out there is impersonating Capital One and sending out fraudulent letters to their customers and if you have any questions to please call your Capital One Customer Service Line first to get the information you need.

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Type of a scam: Phishing

I received an email that said Capital One. It said I was approved for a loan. They wanted my account and routing number, but the kicker was when they told me to call my bank and get my online bank User ID and password but don't tell my bank Capital One wans to deposit money in the bank!!! A BIG RED FLAG!!! It looks legit but looks are deceiving.

Be fore warned, if in doubt, contact the BBB.

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- Lima, OH, USA

Phone: 1-855-522-7663
Website: Unknown
Address: Unknown
Country: United States
Type of a scam: Credit Cards

1-855-522-7663 called and left voicemail. Told me her name was Megan with Capital One Application Fraud Team. Told me to call back about a very recent application and that I need to call back as soon as possible Monday through Friday 8AM TO 10PM Eastern Standard Time and Saturday and Sunday from 8AM TO 5PM Eastern Standard Time. Asked me to call them back at 1-855-522-7663 with reference number 1362691-1805023 when calling them back. Repeated reference number a second time. Then said she looked forward to hearing from me and to have a great day!

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- Madison, AL, USA

Country: United States
Type of a scam: Phishing

NOTICE. IMPORTANT

Dear Valued Customer:

We notice that someone want to make use of your bank account from another location, please view the attachment and confirm if you are the one.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

About This Message: This service email gives you updates and information about your Capital One relationship. Your privacy is important to us.

Capital One Privacy Operations Headquarters: McLean, Virginia, United States

© 2017 Capital One

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- Belfast, TN, USA

Country: United States
Type of a scam: Credit Cards

Received this and I did open it and give some personal identifying information. After not feeling comfortable with the information they were requesting, I called Capital One and this was not from them. I have closed my account and put an alert with credit bureau.

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- Newton, NC, USA

Address: [email protected]
Email: [email protected]
Country: United States
Type of a scam: Credit Cards

I received an email about updating my information with Capital One on my credit card. Stupidly, I updated everything, including giving my SS#! I KNOW better! Not until I thought about always hearing that these companies would never ask for your personal info on line did I go back and see typos in the email. And then, when I looked at the email address, it doesn't even relate to Capital One.

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- Port Orange, FL, USA

Phone: 18009033637,1-800-847-2911
Country: United States
Type of a scam: Credit Cards

I was contacted several times by 2 800 numbers stating they were trying to lower my interest rate on my credit card. Somehow they Knew it was Capital One that I have and used that information to try and get my card number.

They said that my rate was 24% was I aware of it? I said no, they asked me for my expiration date, I gave it to them,

then they said grab your card to verify your account. I didn't do it. that was from the number 1-800-847-2911.

Subsequently another number 1-800-903-3637 called and identified themselves as capital one and did I want to lower my rate. I have a call app on my phone which usually alerts me of possible scams, but it actually identified the number as Capital One, so I gave more info to that number. I never gave my cc number though and they keep calling. I called Capital one myself and notified them about what was happening and they did not initiate any calls to me. A scammer is out there trying very effectively and slyly to get folks numbers. I have reported it to the credit card company, you and my local police department. Go get them, before they scam some old folks.

Thanks, Lori Liskovec

Useful

Phone: 18775000761
Address: P. O. Box 30257, Salt Lake Cty, UT 84130, USA
Type of a scam: Credit Cards

The scammer sent out a letter indicating a problem with our credit card account. Said we could resolve it by contacting their 1-877 phone number and giving them our account number, name, address, social security number, date of birth, and the "case ID" that appears at the top of the letter.

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- Dallas, TX, USA

Phone: 844-445-8818
Address: P.O. Box 30285 , Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Phishing

I initially received an email saying that suspicious activity had been detected related to my Capital One online credentials. The letter stated I should change my password but also offered complimentary credit monitoring at www.transunionmonitoring.com (first suspect detail). The email looked incredibly authentic, but came from [email protected] (second suspect detail). I went to the monitoring website to check it out and the first thing it asked was for my SSN (third suspect detail). I wrote it off as a scam and that was that. Then, about a month and a half later, I got a letter in the mail at my home address that was almost identical to the email. It used my legal name and detailed the same fraud suspicion. I thought it may be real so called the Capital One fraud department (from the number on their website, not on the letter) and they let me know I had not been sent anything. The letter is extremely convincing and looks very real. My husband also got the email and letter, so the scammer clearly has a list of Capital One customers.

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- Toledo, OH, USA

Phone: 360-923-0112,319-225-2420,800-847-2911
Address: unknown
Country: United States
Type of a scam: Credit Cards

I answered the call and someone who I could barely understand. He told me he was with Capital One and I was pre-approved for lower credit card interest rates. He went on to give me details of MY credit accounts however, I do not have a Capital One Credit Card at all. He asked me for my credit card expiration. I put him on hold and attempted to call the BBB on the other line. BBB could not take calls at that time so, I hung up on him. He then proceeded to call me back on multiple different numbers- 4 times. I answered again on the last number. It was the same person and said we lost connection. I said no I hung up as I am not interested and I need to check your accreditation before doing anything. He then went to say he understood but then said he was not asking for my personal information. I told him yes you are and I do not have credit cards regardless therefore, you can stop calling me. I do have credit cards but I didn't feel this was his right to know. Can you please look into the numbers I provided as I feel this could be a terrible scam. Thank you.

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- Salem, OR, USA

Address: P O Box 30277, Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Identity Theft

I received a letter from "capital one" stating that a credit card account may have been opened fraudulently using some of my personal information and I may be a victim of identity theft. The letter asked me to call 800-239-7054 to talk with a customer fraud protection team. I had just opened a new account with Capital One and felt they would have called or emailed me with this concern. I called Capital One and they told me there is no such issue with my account and suggested I filed a report with the BBB and contact my local authorities.

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- Albuquerque, NM, USA

Address: unknown
Country: United States
Type of a scam: Phishing

"Ashley," phoned 2/16/2017, claiming to be in the fraud department of Capital One, asked me to confirm my name, which I did NOT, and asked if I had written a check against my Capital One account for $3,000. I again didn't confirm my name but told her I'd never had a Capital One account. I hung up.

She called back and I answered without realizing it was she again. She said she would make sure the $3,000 check was not honored and would send me a new Capital One credit card and some checks.

I told her not to do that, and reiterated that I was not a Capital One customer and never had been.

I hung up again.

Useful

Type of a scam: Debt Collections

Received a call saying I owe money on my capital one card but that card has been closed for over 6 months. Called back the number they gave me to verify and it rang through to a totally different business.

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