Capital One 2026 Reports & Reviews

Capital One Reports & Reviews – Page 3 (62)

Type of a scam: Debt Collections

Received a call saying I owe money on my capital one card but that card has been closed for over 6 months. Called back the number they gave me to verify and it rang through to a totally different business.

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Website: www.capitalone.com
Email: [email protected], [email protected], [email protected]
Type of a scam: Phishing

This is a phishing scam, apparently run by someone pretending to be Capital One, in an attempt to gain access to your account and clear out your funds. However, closer inspection reveals that Capitol One is actually involved themselves in this scam, and that the CEO himself has personally commissioned the scammer. Mr. Fairbanks ends up with most of the proceeds and gets plausible deniability because the actual scamming is done by someone who is officially not a part of the company.

How do I know this? Well, I reported the scam to [email protected], the address which their website says to send scam reports to. Of course, the mail was bounced back. Why? Because they really don't want to know about scams. Why not? Because they commissioned it. If they know about it, they're legally required to stop it. If they stop it, they stop making money from it. Need more proof?

I called the customer service phone number. There was no fraud department to reach. The rep I spoke to was very nonchalant after being informed about the scam. He didn't care. He refused to do anything about it, or transfer me or report it to anyone who could. That's when I realised, conclusively, that Capital One was actually behind it.

But, I didn't stop there. I contacted the CEO just to inform him what was going on. THAT Email bounced back, but not because his address was invalid. Because his address was flagged for having a poor reputation. That's right. The internet's inherent security measures prevented me from reaching the CEO of Capital One lest I might be scammed. And, there ya have it. Capital One literally commissions phishing scams that spoof their own company.

Now, fortunately I don't even have a Capital One account to clean out, and even if I did, I'm smart enough to see a phishing scam from a mile away, so I didn't lose any money. But people who hold CO accounts are probably not so smart and will likely lose all their money if targeted by this scam. And, of course, because CO is in on the scam, they won't make any effort to resolve it.

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Type of a scam: Business Email Compromise

Received this in my work email from [email protected]. I do not have a Captial One account so I did not click the links.

Sign In

We’re kicking security up a notch.

Dear Esteemed Customer,

For your protection, enhanced online security is placed on your account—and we want you to take a notice on unusual activity on your capital one account

We urge you to sign in to your account, for transactions identity verification on your account screen as an added layer of protection—that means you’ll need to confirm your identity with a security questions and email confirmation.

This enhanced, two-factor authentication will help protect you against fraud, unauthorized account access, and identity theft. sign in to your account to verify your account.

It’s important to maintain a current email and mobile phone number for your account so this protection can work. Please sign in to verify or update your alert contact points.

We appreciate the opportunity to serve you.

Sincerely,

Capital One Fraud Unit.

Important Information from CapitalOne®

Contact Us|Privacy|Help Prevent Fraud

To ensure delivery, add [email protected] to your address book.

This email was sent to [email protected] and contains information directly related to your account with us, other services to which you have subscribed, and/or any application you may have submitted.

The third parties listed are not affiliated with CapitalOne and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Please do not reply to this message, as this email inbox is not monitored. To contact us, visit www.capitalone.com/contact.

Products and services provided by the CapitalOne family of companies, including CapitalOneBank (USA), N.A. and CapitalOne, N.A., Members FDIC.

© 2016 CapitalOne. CapitalOne is a federally registered service mark. All rights reserved. 15000 CapitalOne Drive, Attn.: 12038-0111, Richmond, Virginia 23238. To contact us by mail, please use the following address: CapitalOne, P.O. Box 30285, Salt Lake City, Utah 84130-0285.

56010 1 1

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- Yakima, WA, USA

Email: [email protected]
Country: United States
Type of a scam: Credit Cards

When I first opened the email I didn't think to look at the email address. Once I clicked on the hyperlink it was then I saw that this was not Capital One. The following appeared on my screen:

Deceptive site ahead

Attackers on www.sunnyfashion.in may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers, or credit cards).

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Email: [email protected]
Type of a scam: Credit Cards

Dear Customer,

It has come to our attention that your Billing Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your billing information may result to account termination.

To verify your billing information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences...

Failure to abide by these instructions may subject you to Capital One account restrictions or inactivity.

Thanks,

Capital One Customer Support

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Type of a scam: Phishing

I received an email from Capital One. The sentence structure and syntax were suspicious. I called Capital One to verify if they had sent the email and learned I had avoided a fraudulent request of my banking information. A copy is pasted here:

---------------the email -----------------------

Important Information About your Capital One account.

As part of our continuing effort to ensure we provide adequate security for your Capital One Online Banking.

Ensuring the safety and security of your account is our top priority. We’re providing this notification for your account to ensure top security.

We need you to certify your account immediately to avoid third party access.

Please Visit Here to Complete a One-time verification process.

Thanks for choosing Capital One.

Products and services offered by the Capital One family of

companies, including Capital One Bank (USA), N.A., and

Capital One, N.A., Members FDIC.

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Email: [email protected]
Type of a scam: Phishing

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- Louisville, KY, USA

Address: p o box 30285, Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Fake Invoice/Supplier Bill

I received a letter in the mail from Capital One stating that they we would be happy to research my request, but the would need my account number, Social Security number, date of birth, and case ID that appears at the top of this letter Case # 10002581510079. I spoke to Gladys at Capital One about this letter and she informed me that Capital One did not send this letter. And if they did they would not ask for my Account Number or Social Security number

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Address: P.O. Box 30258 Salt Lake City, UT, Salt Lake Cty, UT 84130, USA
Type of a scam: Fake Check/Money Order

I received a check that was supposed to be from Capital One. It looks real but I have no account with Capital One. It has my name and address on it. It does has an account number ending in four digits and reference number. It says it has security features on the check but I could not find any

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Address: P O Box 30257, Salt Lake Cty, UT 84130, USA
Type of a scam: Credit Cards

I received a letter from Capital One dated June 20, 2016 saying "thanks for contacting us about your Capital One credit card account issued by Capital One" The letter continues to request I provide my name, address, social security number and date of birth and contact 1-877-500-0761 to speak to a customer service representative. I called the number, since I do have a capital one account, and it said the number was not in service. I then contacted Capital One via online chat and telephone conversation and they confirmed that this was not from them and that I should report it to the ScamPulse.com. I have attached a copy of the letter for your record and review.

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Address: PO Box 30277, Salt Lake Cty, UT 84130, USA
Email: [email protected]
Type of a scam: Credit Cards

I received a letter in the mail stating that they have been trying to reach me because they think a fraudulent credit card account may have been opened using my personal info. They wanted to talk to me and gave the number 8002397054. I called capital one and they know nothing of this. I believe this to be a scam

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Address: PO Box 30285, Salt Lake Cty, UT 84130, USA
Type of a scam: Identity Theft

Sent me a letter from credit card company stating they needed my name current address account number and social security number date of birth and my case ID. I called the number on letter and they (Capital One) said this was a scam and to contact ScamPulse.com

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- Sacramento, CA, USA

Phone: 7322266188
Country: United States
Type of a scam: Phishing

A man by the name of Patrik Maddas (claiming to be a Capital One Loan Officer) is not a Cappital One employee and is attempting to scam people. He contacted me through the number (732) 226-6188 ext 373 and left a voicemail. I called Capital One to verify this was a scam.

I then called back the number and a man claiming to be Patrik Maddas and a Capital One employee answered the phone.

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- Hobart, IN, USA

Address: P.O. BOX 30285, Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Credit Cards

I REC. A LETTER SAYING IT WAS FROM CAPITAL ONE. THEY NEEDED MORE INFO TO RESEARCH MY REQUEST. A LIST OF WHAT THEY WANTED WAS MY NAME, ADDRESS, ACCOUNT NUMBER, SOCIAL SECURITY NUMBER, DATE OF BIRTH, & THE CASE ID @ THE TOP OF THE LETTER #10002259985485 & THE LETTER HAD A NUMBER TO CALL 1-800-955-7070. I CONTACTED CAPITAL ONE MY SELF AND THEY CANCELED MY CARDS & ARE ISSUEING NEW ONES WITH NEW ACCOUNT NUMBERS. THEY TOLD ME TO REPORT THIS TO YOU.

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- West Monroe, LA, USA

Country: United States
Type of a scam: Identity Theft

Someone with a middle eastern accent called me from1-386-213-8704, stating that they are with my credit card, Visa, wanted to give me a lower interest amount for being a good customer. He gave me the name Kevin Wright at ext. 057. I know that credit cards do not do that so I disconnected the call. I then called my credit card and had it cancelled, They will send me a new card with a new number.

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- Washingtonville, NY, USA

Country: United States
Type of a scam: Phishing

Received an email from my credit company "Capital One" ( I thought) about my card info may have been stolen and they are issueing a new card with a new account but after going on my account on line, I did not see any alerts about my card being compromised. I started a chat and they found no isse with my account and was told to forward the email to them and to report this to you and to local authorities.

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- Yakima, WA, USA

Phone: 1-866-927-7871
Address: Salt Lake Cty, UT 84130, USA
Country: United States
Type of a scam: Credit Cards

I just received a letter from Capital One credit card which I have not ordered. The letter says to fax my SS# and my address to a 1-866-927-7871. I went to Capital One web site and there is no fax number or regular number like this. It sounds like a scam to get SS#'s. Be Aware.

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- Fernley, NV, USA

Country: United States
Type of a scam: Credit Cards

Received a phone call, and they said that they were calling from Capital One. They said that since I had a good reputation with Capital One, I could get a 6% lifetime interest rate, which was bogus. There were people in the background speaking in another language. I called Capital One and they confirmed it was fraudulent.

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Address: Po Box 30251, Austin, TX 78748, USA
Type of a scam: Credit Cards

We Received a letter for Capital One that was asking for personal information and wanted us to fax it back to them. We contacted Capital One and they said that they did not send it out and that is not the way they handle Fraud on a account.

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- Columbus, IN, USA

Address: p.o box 30285, Salt Lake Cty, UT 84130, USA
Email: [email protected]
Country: United States
Total money lost: $50
Type of a scam: Credit Cards

letter statement saying to enclose my account number and I have no files with *** *** they told me its fraud letter came to me to report to you guys

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