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Acting as Geek Squad

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Acting as Geek Squad Reports & Reviews (7)

• Apr 27, 2021

Victim Location 11209
Type of a scam Tech Support

Under name of Geek Squad, emailer informs me that protection plan subscription has been renewed for $350 and to call 337-252-2085 to cancel. Upon calling, I was asked by so-called manager to access Team Viewer to process my cancellation. When I said I was using phone and could not, manager changed his tune and gave me a cancellation number. Both email numbers 337-252-2085 and 802-214-3243 answer as Geek Squad cancellation hotlines.

• Apr 21, 2021

Victim Location 44095
Type of a scam Online Purchase

Email received 4/19/2021 attempting to notify of an online charge of $299.00 for some supposed security software. Called the "customer service number" about cancelling this charge where the person (not identified) proceeded to insist that he had to access my computer to be able to cancel it, never answering my questions why. I gave no personal data of any kind.

• Mar 19, 2021

Victim Location 46814
Type of a scam Online Purchase

Received an email from "Geek Squad" yesterday, March 18, 2021. It says that your subscription will be active in next 24 hour. We have charged your $199.99. Please note this order no. for future use. Your order number: OD12748755584. If you want to cancel your subscription Reach us immediately Geek Squad. Customer Support Number 1-734-412-4425. I called the number they gave and requested a cancellation and money back. They said the only way to get reimbursed was to go to our online banking and they would return the money they supposedly charged. After getting the online banking on, they then got into our system and showed that they deposited $32,000. I saw what was going on and asked to remove it immediately. They said the only way we could return their money was to send a wire transfer to Bankgkok Bank Public Company Limited: Swift Code: BKKBTHBK: Bank Address: 333 Silom Rd, Bangkok, Bangkok 10500, Thailand: Account Number: 694-057-4178: Receiver Name: Kanlaya Suanset: Home Address: 31 MOO 7, Bueang, Phetchabun, Thailand: Amount: USD: I then had my husband on the phone with myself and the caller. We refused to continue with the process. We told them we were going to report the incident. We believe they had access to our account. So we froze our account and contacted the 3 bureaus to inform them of the problem.

What else can a person do to protect themselves from anything else happening? Thank you.

• Mar 17, 2021

Victim Location 16804
Type of a scam Other

To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1(888) 819 9156

 

Sincerely

Kayen Oden

 

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact

Victim Location 61615
Type of a scam Tech Support

Message on voicemail stating there would be a charge to renew a security feature on computer.

Victim Location 23220
Type of a scam Tech Support

received 2 phone calls. 1st (woman) left a message saying I had purchased (?) 2 yrs ago & if I didn't return call, it would be auto drawn $299.99 from my account. 2nd I returned the call to be told it was from the Geek Squad.A man this time. I was told the same thing as before. I said I had never "purchased" anything from them. He asked if I was near my computer I said no. He asked if I would open my computer. I told him no and I was call BBB. I hung up.

I called BBB and was told this was a scam.

Victim Location 68137
Type of a scam Phishing

Left message they were Geek Squad and there was a refund of $299.00 due. In order to get it call them back so they could get more information.

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