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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (146)

- Troy, MI, USA • Jan 26, 2024
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Got a postal mail with letter and bank cheque like voucher - registration fee voucher of 199$.

Letter started the vehicle warranty is expiring and need to call urgently . I didn’t call or contact as I know it’s scam

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- Chesterfield, NJ, USA • Jan 24, 2024
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They don't identity themselves with any company name, email nor address. This one is signed by Andrew Taylor, Program Coordinator. And also a phone number to call: 1-877-205-9492.

It's about our home car, not even under my name as if I was the owner and saying that the guarantee has expired and that if I neglect to activate, I am taking a risk, bla bla bla.

They say that they reserve the right to revoke my eligibility for service. But the true is that we have no business dealing with such person.

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+3
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- Citrus Heights, CA, USA • Jan 09, 2024
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The letter was from someone named Steve Wilson, and he wanted the vin of my car and the mileage. It says that I will no longer have coverage if I don’t

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+2
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- Summit, NJ, USA • Jan 08, 2024
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Mail declares that my automotive insurance may be interrupted and asks to call 888-413-6075

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- Lone Tree, CO, USA • Dec 30, 2023
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Threatening letter requesting me to call by 1/5/24 about a new vehicle I purchased. They’re claiming that my factory warranty is going to expire. I just purchased my new vehicle 2 weeks ago.

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+1
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- Thornton, CO, USA • Oct 26, 2023
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I purchased a used car from a person about a month ago in Maryland. I had since registered the title and the car in another state, Colorado. I have no idea of how this scammer found out that I have this car. They must have a way of monitoring official records of the various states.

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• Oct 19, 2023
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Keep on sending letters to my address stating I need to renew my warranty coverage before it expires. I've received around 10 to 15 letters from these fonnys in the past 2 years.
Important Document

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+1
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• Dec 16, 2023
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I received, essentially, the same letter. different phone number. Reported it to the Better Business Bureau. Confirmed with my car salesman this letter did not come from their dealership and is to be assumed as a scam. Confirmed the phone number to be scam too.

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- Grants Pass, OR, USA • Sep 27, 2023
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Received three letters saying that I haven't activated my coverage (Vehicle Service Contract) for my 2020 Chrysler 300c (which I do not own). Signed Mark Smith

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+1
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- Jersey City, NJ, USA • Sep 12, 2023
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Vehicle Services Division- VIN Request. Letter in mail

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• Aug 19, 2023
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They have my name, address, vehicle and model.
Also I gave them the vin, miles and my license number
Vehicle Services Division

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+2
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• Aug 17, 2023
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Received letter in the mail. The program coordinator was listed as Richard Thomas. Additional phone number for Spanish was (800) 813-6261.

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+7
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• Aug 17, 2023
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Letter saying I need to call them immediately for a service contract on my vehicle.

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+3
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• Aug 01, 2023
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Fairly official looking letter in a blank envelope with no business name, no return address, no business address, and an 800 number. Trying to sell a fake warranty. I am 100% willing to bet that my recent shopping online for insurance resulted in one of those companies selling my information to this scammer. Beware!
Could definitely fool the elderly or young people

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+10
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• Aug 10, 2023
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Got the exact same letter, Aug. 10, 2023, the only difference is mine is signed by "Mark Smith, Program Coordinator, 1-800-486-9611" - all else is the same scam.

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• Jul 28, 2023
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I received a letter in the mail

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: ******** *****

Please call 1-800-851-0673 to VIN and current mileage before 08/03/2023.

Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle.

You are receiving this notice because your factory warranty has expired or may be about to expire.

By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate your coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about activating your Vehicle Service Contract.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

Sincerely,

Richard Thomas

Program Coordinator

1-800-851-0673

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+16
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Don't own the vehicle they are talking about in the picture of the letter I'm sending.

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+4
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Generic email regarding my brand new (167 miles) 2023 Ford . Reported that my manufacturer warranty was about to expire. There was no provided email, no provide web site, company name is made up (number ties to a "phoenix warranty services".

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+5
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No return address, no address on envelope and the postal service delivers? I hold USPS responsible for delivering this type of mailing no matter how much income they generate! This is a scam and the government is allowing it to happen using their means of transportation and man hours, not to mention the aggravation the American people have to deal with this! Its a shame!

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+6
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I too received a postal mail that looked like a warranty expiration at quick glance, but it didn’t look quite right. It felt like ‘phishing’ and sure enough, checking a few places on the internet confirmed suspicions.
“Final Notice” Scam

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+4
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Letter claiming that a newly purchased (within 2 weeks ago) vehicle's factory warranty has expired or is about to expire.

Copy of letter attached

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+2
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Mail received with my name, address, car make and year. Did nothing with it as it looked suspicious but it could easily be mistaken for something legit.

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+1
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Vehicle Services Division Contacts

Vehicle Services Division associated photos:


Phone:
+1 (888) 413-6075 2 0
+1 (800) 851-0673 0 0
+1 (877) 205-9492 0 0
+1 (888) 582-6670 0 0
+1 (877) 203-4130 0 0
+1 (888) 261-5024 0 0
+1 (888) 582-6870 7 1
+1 (800) 298-4306 4 0
+1 (800) 873-6215 1 0
+1 (800) 851-0673 6 4
+1 (800) 755-4172 1 1
+1 (888) 413-5067 4 2
+1 (888) 582-6870 0 0
+1 (800) 486-9611 0 0

E-mails:
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