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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (167)

- Troy, MI, USA

Got a postal mail with letter and bank cheque like voucher - registration fee voucher of 199$.

Letter started the vehicle warranty is expiring and need to call urgently . I didn’t call or contact as I know it’s scam

- Chesterfield, NJ, USA

They don't identity themselves with any company name, email nor address. This one is signed by Andrew Taylor, Program Coordinator. And also a phone number to call: 1-877-205-9492.

It's about our home car, not even under my name as if I was the owner and saying that the guarantee has expired and that if I neglect to activate, I am taking a risk, bla bla bla.

They say that they reserve the right to revoke my eligibility for service. But the true is that we have no business dealing with such person.

+3
- Citrus Heights, CA, USA

The letter was from someone named Steve Wilson, and he wanted the vin of my car and the mileage. It says that I will no longer have coverage if I don’t

+2
- Summit, NJ, USA

Mail declares that my automotive insurance may be interrupted and asks to call 888-413-6075

- Lone Tree, CO, USA

Threatening letter requesting me to call by 1/5/24 about a new vehicle I purchased. They’re claiming that my factory warranty is going to expire. I just purchased my new vehicle 2 weeks ago.

+1
- Fort Bliss, TX, USA

On December 15th, 2023, I received a letter from an unknown business name, Vehicle Services Division, after purchasing a used car recently. The only possible business name is at the top of this letter and it is 'Vehicle Services Division' with 'Private & Confidential' under that and a 'barcode' under that. No 'actual' business name is available. The letter was about how my recently purchased used cars' warranty was about to expire. Little did this fake business know that I had purchased an extended warranty for my car from the dealership already. I took a photo of this scam letter and text it it to my actual car salesman, very cool guy. He was able to confirm it was a fake offer letter and did not come from the dealership he works at and the same dealership I bought my car from.

'Richard Thomas' is titled as the 'Program Coordinator' at this scam business and the phone number is '1-800-851-0673'. I was able to go on a phone number lookup website, and google search, and see that this phone number is a common scam number for the same vehicle warranty business. I included a link below to the website saying the phone number is a scam business.

https://800notes.com/Phone.aspx/1-800-851-0673/4#p2266552983094854076

https://www.google.com/search?q=phone+number+lookup+18008510673&rlz=1C1VDKB_...

- Thornton, CO, USA

I purchased a used car from a person about a month ago in Maryland. I had since registered the title and the car in another state, Colorado. I have no idea of how this scammer found out that I have this car. They must have a way of monitoring official records of the various states.

Keep on sending letters to my address stating I need to renew my warranty coverage before it expires. I've received around 10 to 15 letters from these fonnys in the past 2 years.
Photo 1 proof in review #17477154 about Vehicle Services Division

+1

I received, essentially, the same letter. different phone number. Reported it to the Better Business Bureau. Confirmed with my car salesman this letter did not come from their dealership and is to be assumed as a scam. Confirmed the phone number to be scam too.
Photo 1 proof in review #17537339 about Vehicle Services Division

- Grants Pass, OR, USA

Received three letters saying that I haven't activated my coverage (Vehicle Service Contract) for my 2020 Chrysler 300c (which I do not own). Signed Mark Smith

+1
- Jersey City, NJ, USA

Vehicle Services Division- VIN Request. Letter in mail

They have my name, address, vehicle and model.
Also I gave them the vin, miles and my license number
Photo 1 proof in review #17363052 about Vehicle Services Division

+2

Received letter in the mail. The program coordinator was listed as Richard Thomas. Additional phone number for Spanish was (800) 813-6261.

+7

Letter saying I need to call them immediately for a service contract on my vehicle.

+3

Fairly official looking letter in a blank envelope with no business name, no return address, no business address, and an 800 number. Trying to sell a fake warranty. I am 100% willing to bet that my recent shopping online for insurance resulted in one of those companies selling my information to this scammer. Beware!
Photo 1 proof in review #17335069 about Vehicle Services Division

+11

Got the exact same letter, Aug. 10, 2023, the only difference is mine is signed by "Mark Smith, Program Coordinator, 1-800-486-9611" - all else is the same scam.

I received a letter in the mail

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: ******** *****

Please call 1-800-851-0673 to VIN and current mileage before 08/03/2023.

Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle.

You are receiving this notice because your factory warranty has expired or may be about to expire.

By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate your coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about activating your Vehicle Service Contract.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

Sincerely,

Richard Thomas

Program Coordinator

1-800-851-0673

+16

Don't own the vehicle they are talking about in the picture of the letter I'm sending.
Photo 1 proof in review #17325197 about Vehicle Services Division

+4

Generic email regarding my brand new (167 miles) 2023 Ford . Reported that my manufacturer warranty was about to expire. There was no provided email, no provide web site, company name is made up (number ties to a "phoenix warranty services".

+5

No return address, no address on envelope and the postal service delivers? I hold USPS responsible for delivering this type of mailing no matter how much income they generate! This is a scam and the government is allowing it to happen using their means of transportation and man hours, not to mention the aggravation the American people have to deal with this! Its a shame!

+7

I too received a postal mail that looked like a warranty expiration at quick glance, but it didn’t look quite right. It felt like ‘phishing’ and sure enough, checking a few places on the internet confirmed suspicions.
Photo 1 proof in review #17309214 about Vehicle Services Division

+4

Letter claiming that a newly purchased (within 2 weeks ago) vehicle's factory warranty has expired or is about to expire.

Copy of letter attached

+2
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