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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (146)

- Columbus, GA, USA • Jul 03, 2024

I received a letter by postal mail with no identifying information as to where the letter came from other than the "PRESRT STD Postage" on the envelope from St. Louis, MO. The letter included an unofficial check made out to me for $199 but nothing in the letter indicated what this was for. The letter was from the "Vehicles Service Division" and marked "Immediate Response - Final Notice" telling me my vehicle coverage may be expiring or may have already expired and that their records showed I had not contacted them to get coverage. It asked me to respond my 07-19-2024. Fortunately, I knew right away it was a scam but decided to finally report this one.

- Athens, TX, USA • Jun 23, 2024

said that my brand new car factory warranty was expired and i needed to call to buy more or id be financially liable for all repairs

- Denver, CO, USA • Jun 06, 2024

I received an official-looking letter in the mail that said to call this number by 06/07/2024 and provide VIN and current mileage of my vehicle. I just registered this used car I’d just purchased from my mom. The letter stated, “You are receiving this notice because your factory warranty has expired or may be about to expire.” At the end it said, “Call within five days to ensure eligibility.”

- Columbus, GA, USA • Jun 05, 2024

Has a registration fee voucher for $199, but says it’s not a check. Letter had my vehicle type on it.

- Valrico, FL, USA • May 29, 2024

Received a notice in the mail with a voucher that looks like a check. The voucher reads "Registration Fee Voucher" for $199.00. The statement says "Final Notice". This letter is to inform you that the vehicle coverage on your ____ may be expiring or may have already expired. Our records indicate that you HAVE NOT CONTACTED us yet to get your coverage up to date.

Without a vehicle protection plan in place, you are at risk of being financially liable for any and all rets

However, you still may have time left to activate coverage on your vehicle before it's too late. No insgs

will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after 5 days.

Please call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU: 1-888-413-607

PLEASE RESPOND BY:

6-14-2024

+1
- Rochester, NY, USA • Apr 27, 2024

Received a letter from said company about a 2014 nissan (that i do not and have never owned). Letter says to contact them regarding the vehicle's service contract as it's about to expire. Also, i will be financially liable if i do not actuvate coverage. Letger is signed by the "program coordinator" AW. No return address was present on envelope

• Apr 25, 2024

The scam letter was sent several times within a year period, referencing my vehicle and asking for the vin and mileage by a certain date. The letter is demanding and pressuring recipient to take action by calling 800-851-0673. The letter does not list a company name or address, nor does it list an email address to contact. I have also moved in between and still continue to receive this scam letters.

- Denver, CO, USA • Apr 24, 2024

Same as the post on your page. I got a non-descript form letter from Richard Thomas program coordinator from vehicle services division private and confidential. Final notice. I also got a postcard final notice that was pre-sorted first class mail US postage paid permit number 1935 out of Sacramento California. I didn't respond to either

- Chattanooga, TN, USA • Apr 16, 2024

Days after registering my car in the state of TN, I received this letter stating my warranty is about to expire and I need to reply in 5 days. I knew something was off because my car is 14 years old.

- Parkersburg, WV, USA • Apr 15, 2024

Just got a letter about expiring services for my vehicle

• Apr 01, 2024

These letters (and sometimes postcards) as well as non stop unsolicited telemarketing calls have been non stop ever since I made the mistake of asking for an auto insurance quote from an online service when my teen daughter got her license and needed coverage. My info is unlisted and private and this is 100% a scam. They don't even give the name of the company or any address/email etc. no way to look up this business bc it does not exist. I can't even refuse these scam letters bc they have no return address. These people are sick.
Fake 'Vehicle Service Contract'

- Portland, OR, USA • Mar 17, 2024

Final Notice requesting VIN and mileage on my current vehicle. Addressed to me at my home address, no return address listed. Just said Vehicle Services Division Private & Confidential. Listed a customer ID and the RE listed a vehicle that wasn’t even mine. Said, “Sincerely, Richard Thomas, Program Coordinator”. 1-800-851-0673. No website or email listed.

- Naples, ID, USA • Mar 06, 2024

A no name criminal company pretending to be the vehicle services division of my county tried to get me to pay money for a warranty that was not legitimate on my car.

- Mankato, MN, USA • Mar 01, 2024

Consumer received letter in the mail noting that they needed to contact Mark Smith at Vehicle Services Division in regards to their vehicle service contract. Noted short time to get back to them before it was too late.

- Belleville, MI, USA • Feb 27, 2024

I have several letters from 'vehicle services division' and above phone number requesting me to sign a $199.00 check and send to them. There is no return address and no address on inside of letters. Also, there is no address or information that i can find on them online. The only thing online is all the scams from them!

- Tacoma, WA, USA • Feb 26, 2024

The scammer knew my name, address, and my vehicle and claimed that my warranty was expired and I needed to call with my mileage and vin to activate my “Vehicle Service Contract”.

- Seattle, WA, USA • Feb 22, 2024

Vehicle Services Division

Private & Confidential

2024

CUSTOMER ID: EST5715765

CALL BY: 02/29/2024

Final Notice

RESPONSE TO THIS NOTICE REQUESTED

RE: 2017 NISSAN ALTIMA

887-52

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: ******* ***** Please call 1-800-205-2841 with VIN and current mileage before 02/29/2024.

Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle.

You are receiving this notice because your factory warranty has expired or may be about to expire.

By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about activating your Vehicle Service Contract.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

Sincerely,

Steven Wilson

Steven Wilson

Program Coordinator

1-800-205-2841

Operating Hours: Monday - Friday 8:00 am - 6:00 pm PST, Closed Saturday

Please Call 1-800-205-2841

Se Habla Español 1-800-250-5716

+1
- Denver, CO, USA • Feb 21, 2024

I received a non-descriptive letter in the mail from a person who identified himself as Richard Thomas, Program Coordinator at Vehicle Services Division Private & Confidential. The scammer stated my vehicle warranty was expired or about to expire, and that I needed to contact them at (800) 851-0673 regarding my service contract. It also asked me to provide my VIN number and current mileage before 03/17/2023. The letter did not provide a business name, address, or email, and the envelope did not have a return address. Although this was my first notice, it was marked Final Notice. The notice included a customer ID number for me. The business operating hours were listed as Monday - Friday, 7:00 am-8:pm CST, and Saturday 10:00am - 4:00pm.

+2
- Mount Vernon, WA, USA • Feb 21, 2024

I got the 3rd letter so i called to see, person on the phone was med jason, very nice , and talked forever about personal life, then said to renew i would be charged 4500 at 75 dollars a month, bit i was skeptical so i said i would call back, next morning i looked up the number and all the information said it was a scam, then today 02/21/2024 just got another letter by mail signed, sincerely steven wilson proga coordinator

+1
- Saint Helens, OR, USA • Feb 16, 2024

I received several written notifications that the “vehicle coverage” for my vehicle “may be expiring or may have already expired.”

When I called to enquire when I asked questions the answers were vague and then they proceeded to tell me I needed to pay now or would not have another opportunity to have my vehicle covered. They said things like , will end up with huge service bills, they don’t care if we get the service, they were just here for me. There is literally no other information about what is being offered.

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