Unauthorized Charges Reports & Reviews – Page 7 (128)
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I of course disputed the charge with my bank and told them the situation. I also called this company's "customer service" phone number and spoke to an individual. After telling them that I didn't authorize this purchase the person stated "We assume all purchases are customer approved and we wouldn't be refunding the purchase." I then specifically told that person, "I [my name], did not make and approve of this purchase and that you will be canceling my order and refunding the amount charged." They then attempted to offer me a coupon instead to which I laughed and told them I will be reporting this company.
This company is completely a scam and felt that every question they asked on their "customer service" line was an attempt to collect more information from me. I hope this report helps someone and leads to the end of this fraudulent company.