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Unauthorized Charges

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Unauthorized Charges Reports & Reviews (115)

• May 16, 2023
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These people keep taking money from my account for things I didn’t order. I have tried everything to contact them but no luck. They are scamming people and it needs to STOP.

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- Charleston, SC, USA • May 16, 2023
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I made a mistake of ordering a bottle of ACV gummies for the posted price of $69.99. My bank caught it as unusual activity and blocked the purchase. The next day my account was charged $129.99 double the price. I called my bank to report this and had a block out in this company. I went to call Bio Science and they refused to give me a refund even though I did not authorize this purchase after the first time. They told me all sorts of lies and said the product was already shipped but have not received a tracking number. My only choice was to send it back once it arrived but would not provide me with a return label. The product came in a very flimsy poly bag which was not sealed properly and half the product was exposed. I called them again and told them and to get the return instructions. Now they are telling me that if the package/product is damaged I will not get refunded. I sent it back in a box so the product wouldn’t get damaged on its way back but I already know that they will tell me another sad excuse to kit refund me. They are the biggest scammers I have ever encountered.

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- Naples, FL, USA • May 16, 2023
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The ad said it would send 3 bottles of Keto Apple cider vinegar weightloss gummies for the price of one bottle $59.95. They charged my card $59.95 then an additional $199.88 at the same time. They sent 7 bottles out of a Fulfillment Center, PO Box 152762, Tampa FL 33684 USPS Tracking # 9405 5112 0621 4249 9609 58 on May 7, 2023. They emailed a receipt for $199.83. I replied immediately to [email protected] this: I did not order 5 bottles! My order is for $59.00 total. If you do not correct my order to 3 bottles for $59.00 then please cancel the entire order because it is fraudulent. I called their customer care phone number on 5/15/23 asking for a complete refund and they tried to say they would refund 35% $59.00. I said no. Then they offered to refund $95.00. I said I want a full refund. She put me on hold and then when she returned she gave me a RMA "Return Merchandise Authorization" #226805958. She refused to send me a return postage label. She told me to return it to the Fulfillment Center in Tampa, Florida. I told her I would send it with a tracking # as proof I sent this.

On Fri, May 5, 2023 at 8:58 AM Ace Keto Customer Care <[email protected]> wrote: (a receipt)</[email protected]>

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- Louisville, KY, USA • May 15, 2023
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I attempted to contact the phone number, it is disconnected. The company is BioScience, the product is KETO+ACV GUMMY, 525mg. It does not say, on the website, that the payment is recurring, I only received one bundle at $199.99 and was charged for two. I have spoken with two friends who are having the same issue.

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+2
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- Pittsburgh, PA, USA • May 08, 2023
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This is a website that uses bait and switch technique to get your money. I signed up for one bottle at $39.99 of CBD gummies. It looked legitimate. They also use false advertising--claim that "Shark" on TV recommended their product.. I was charged for a package deal I never agreed to. The package deal cost $199.99==200. They immediately charged my

debit account. These people need to be shut down. They are bilking the public. I called them. Left a message. No response. So I'm filing this complaint.

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- Philadelphia, PA, USA • May 08, 2023
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Company with weight loss vitamins, after making transaction price change to greater amount, tried to cancel immediately , phone doesn’t work as a number email don’t respond back for cancellation No tracking no# No communication or respond at all. Contact credit card company they despised charges after pending process, Now say I need to wait two billing cycles. It’s no way to communicate with company . Order max 888-876.0656. Disconnected the call.

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- Attleboro, MA, USA • May 06, 2023
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I clicked on a Facebook link that advertised the Keto product as supported by Oprah. The website does not mention Oprah, which would have been the first indication that this was a scam. Following the initial purchasing prompts on the website makes you think you are buying one bottle (0.5 to 1 month's supply). Throughout the completion of the online purchase, they inconspicuously switched the purchase to a monthly recurring 5-bottle purchase @ $199.99ea.

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- Ravenna, OH, USA
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I ordered one bottle of the product and was immediately charged for five bottles and one detox bottle. I called the company within five minutes and they said I had to wait until order arrived. As soon as the package arrives I take it to the postal service and pay to have it sent back. It took 5 weeks before they would refund me. When I calked for my refund they said I would have a restocking fee of $70.00 because they sent me 7 bottles, which they did not. I asked to speak to a manager because I was told when I first called that I would be refunded all my money. They said they had to charge me something so I ended up paying $35.00 for a restock fee. They gave me such a hard time from the day I ordered one bottle to now. From 3/23/2023 to 5/3/2023. They charge for 6 bottles when you order only one and add a detox bottle as well. I was charged $259.99 and only received $224.00.

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- Las Vegas, NV, USA
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Email took to website

19 first then 3 other pages I tapped no 3 times.  When I checked my bank was debits for 105 and 21

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This is a scammer they say they have a buy 3 get two free and then they charge you for all 5 btls. The contact email is fraudulent and is returned. They charged me $199.99. I tried to call the number cancel and got no answer. The order finally came I product seems old so I didn't consume any of it. Now a month later I have another 199.99 charge to my debit card I am contacting my bank today to cancel my card and possibly file a complaint with this charge.

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- Kilgore, TX, USA
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I keep getting the CBD gummy bottles and I did not order them

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- Fond Du Lac, WI, USA
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I was searching for help with Tinnitus on the internet. I though I was ordering patches for $9.99 but was switched to the proper cbd website after had entered my credit card information. My checking account was charged $189.88 the next day. I contacted the bank and they gave me a phone number but they had no company name or address. I tried calling the number but there was so much static on the line I could not understand the person I was calling. I tried contacting them thru their email address but got no response. I have had to cancel my credit card thru the bank.

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- Herriman, UT, USA
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Once you enter the website for inquiry and potential purchase, customers are baited with reasonable cost offer of the product for a nominal fee (approx $35 + a free bottle). As you enter purchase info and shipping address, it automatically forwards you to an "upgrade" page that bumps your purchase without clarifying information to let you know that you've signed up for a recurring subscription (NOT A ONE-TIME PURCHASE). At not time is the buyer informed of the subscription! The final "stab" is when you click purchase and see the purchase receipt shows the increased total AFTER the debit has been made from your account. Then, when you cancel the order, there is a per-unit cost to "reshelf" the product. Minimum loss will be $40 but can be as great as $300.

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- Blacksburg, VA, USA
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SO FAR TONITE HAVE RECEIVED 4 CALLS WANTING ME TO PAY TO CLOSE MY ACCOUNT. THEY STATED IF I DIDNT PAY THEY REPORT TO ALL 3 CREDIT BUREAS THAT I WONT PAY. HAVE ASKED ALL 4 PEOPLE SEND ME A INVOICE OR PROFF OF ME RECEIVING THEIR PRODUCT. THEY ALL SAID PAY THE 208 AND THEY WILL SEND ME ALL THE PAPERWORK ABOUT THE COMPANY AND A RECEIPT. IF YOU KEEP QUESTING THEM THEY GIVE TOU ANOTHER 877 NUMBER TO CALL AND THEY START THE PITCH ALL OVER AGAIN. EVERYTIME THEY CALL COMES UP SCAM CALL BUT ALL 4 SAY THEY US INTERNET PHONE TO CALL ME. WONT TELL ME WERTE THEY LOCATED

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- Norman, OK, USA
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I called the day I ordered the product, KETO+ACV GUMMIES, to report my mistake/misunderstanding. I said I wanted to cancel my order because I thought I was getting a bottle of gummies, and realized after I saw the amount charged on my Visa that the order was for 5 bottles. Here is where I type the total amount due was not visible until I entered my Visa number and hit the purchase key. When I called to cancel within minutes of placing the online order, I was told it had already been processed and a cancellation was not possible, however, the company could give me a discount. I agreed to accept the discounted price, but clearly informed them only this shipment and I did not want any other shipment.

The next shipment came (surprise) and I wrote on the package RETURN TO SENDER with no damage or opening of the envelope. The package was taken to the post office within 2 days.

I received my 3rd shipment of gummies last week, and my Visa again charged. This time the plastic container was mistook for prescriptions and opened.

Tonight, I called the company to get their mailing address to return the gummies. Dez was the representative who informed me I did not call to stop the 1st delivery (remember they gave me a discount after my initial call). Since the 2nd shipment was RETURN TO SENDER, without contacting them first, they did not refund me any amount. Now the third charge was again not refunded because their records read the gummies were shipped more than 30 days ago and outside the acceptable return date.

I have left out that I spoke with a supervisor who reiterated word per word what Dez said, as well as sent an email informing them their advertising is misleading.

They now have a recording of me informing them I was going to file a complaint with the ScamPulse.com and their business practices were shoddy. The product is just as shoddy - it does not work! SAVE your money, and a lot of grief, and don’t fall for the advertising. I feel like I was scammed from my initial contact.

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- Saint Louis, MO, USA
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Highland Armory LLC <[email protected]>





Apr 14, 2023, 12:52?PM (20 hours ago)

to LI************1

PayPal Invoice ID: O-4***************E

Billed On: Friday, April 14, 2023

Dear Eli****** *********s,

A purchase of $718.58 has been completed from your account by Highland Armory LLC.

The charge to your account will be reflected on the statement as a payment to -*Highland Armory LLC*.

If you would like to cancel the charge or if you have any questions, please get in touch with our customer support by dialing +1 (??????) 997-2693 (Toll Free).





Payment sent from: LI**************GMAIL.COM

Here are your order details below:

Merchant Information

Highland Armory LLC

[email protected]

Instruction to merchant

No instruction Entered

Shipping Address:

Eli****** *********s

318 FL-57, Wesley Chapel, FL 33543

Description Unit price Qty Amount

Highland Armory LLC

Transaction Fees $718.58

$6.99 1

$718.58

$6.99

Total: USD $725.57

*Your preferred way of payment is set to your Checking Account.*

If you believe that it is an inauthentic access on your account, you have 180 business days from the to raise a dispute case.

To file a dispute case, you can get in touch with our dispute team on +1 (??????) 997-2693 Toll-Free (10 AM- 5 PM, Monday-Friday, PST). Make sure to have the Invoice ID with yourself for fast help.

Thank you.

Pay-Pal Team

1248 SW 3rd Ave., San Jose, CA 95232, United States

Copyright © 1999-2023 Pay-Pal. All rights reserved.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

Pay-Pal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name.</[email protected]>

 

 

<[email protected]> --  PayPal Invoice ID: O-4***************E Billed On: Friday, April 14, 2023 Dear Eli****** *********s,  A purchase of $718.58 has been completed from your account by Highland Armory LLC. The charge to your account will be reflected on the statement as a payment to -*Highland Armory LLC*.  If you would like to cancel the charge or if you have any questions, please get in touch with our customer support by dialing +1 (??????) 997-2693 (Toll Free). 

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- Jonesborough, TN, USA
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I ordered product from BioScience at a much lower price ($34-$36) than I was charged. Received multiple bottles at $259. Returned ALL unopened bottles and bioScience will not return full refund.

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+2
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Website reported to be ParkMobile and charged our credit card immediately for $39.95 from a website called d-hob.com. They have a website but the number listed goes to fast busy. We notified Discover and they cleared the charge but they tried 5 days later for the same charge. We had to cancel our credit card.

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- Anchorage, AK, USA
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selling product that used deceptive practices.

I called my credit card and had it cancelled but they could not cancel order.

I then call (855) 866-7473 and tried to cancel order. They gave me the run around that they could not do that, but could give me a discount.

We went back and forth she put me on hold several times, I kept repeating my desire to cancel order. I finally said what I wanted and she could do what she could which was a discount.

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- Sarasota, FL, USA
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Charged more than told was charged and added extra products I did not order and extra charges

tried to give a percentage back to keep the product and said I would incur all these extra fees if I sent it back

also said it would take up to 6 months to get the refund

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