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Unauthorized Charges

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Unauthorized Charges Reports & Reviews (115)

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I received the product, but don’t remember ordering, it showed on my credit card papers so I assumed I ordered....I should have known, there was no paperwork about the product or company at all in the package. I tried the product and decided it was not what was supposedly advertised, as I had to look the product up online & see the shadiness of this product and how many people have been scammed. There is do definitive website for the product I received, and I had to call a 1-866 # to stop them from automatically charging my credit card, which I did not authorize. When you call it is a very generic call system & when you do get a human it sounds like a telemarketing situation in the background. They wouldn’t give me the whole mailing address, instead giving several options to try not to refund your $, ie: refund smaller amount if you just keep the product vs returning & paying for shipping. They start out low with saying they’ll refund your product(but you have to pay to return) obviously because they want your money, if you stay on with them for longer they will come back with a higher refund number(you keep the product saying it will be cheaper for you). The girl I was on with put me on hold, but what she didn’t know was I could still hear her, she was laughing and typing, then figured out she didn’t actually put me on hold. When she got back with me she still tried to push low money back. I was on for quite some time to eventually get half of my $169 back, even though it’s supposedly 100% money back guaranteed!! DO NOT fall for this scam!! I can’t believe this happened to me. Make sure you contact your credit card company to let them know, you may have to cancel & get a new card issued.

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Order was placed on 12/29, paid through online prepaid platform zip pay, transaction was approved however digistore24 states payment didn't go through and zip pay stated they received the money. I've contacted this company multiple times via email however one will take the time to look into the transaction. Yet I'm at a loss of $159.13, after reading reviews online... digistore24 has stolen money from several people or have attempted to fraud their banking account.

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Ordered product, additional product was added, complained, he said " you did not un-click the box" "I can give you discount on product" that I did not order.

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Bought on Facebook ad, used debit, somehow they linked it to my PayPal which I did not want to pay with. Two weeks later my debit was hacked with multiple charges through PayPal which I have not used in 5 years. Made multiple charges using my debit, discovered and called the vendor charges were made to and bank, many calls, paperwork, had to get a new card, all the hassles. Deleted my PayPal account. Researched after that almost everyone who bought from them has been scammed in some way.

Never received the item either.

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Ordered an item and a box was checked for a monthly fee. I did not see until I clicked complete. Immediately reached out to them several times to cancel that and they did not and 6 days later they charged my credit card. Been emailing and calling since 1/3/23 with no response.

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I noticed a charge on my account from hotel chocolat in the united kingdom when i live in the us, I contacted my bank they told them I made a phone charge which is bull, I would never call the UK for chocolat, There a bunch of liars and thieves, this is a horrible company to do that, I contacted them and gave them the info they even asked for the charge on my account, I showed them the charge and they still wont give me my money back, Do not use this company, they lie and steal your money without your permission,

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Offers to search your vehicle's VIN # for $1 & promise to never charge you any more money to see the report. A report appears which only shows the factory where the car was manufactured and the first car dealer where the car was sold when the car was sold brand new. That is the only information https://vehiclestory.net/ has on your USED vehicle. Not the series of previous owners or buyers and sellers that they claimed to have a FULL HISTORY of. Then they offer to sell you a download of the report for $23.95 which I declined. Nonetheless my Master Card got charged the $1 and also the $23.95 which is now a monthly MEMBERSHIP charge.

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My name is K******** W*** on November 12, 2022 @7:31 p.m. CST. I received an email under the guise of my insurance company stating that they were offering discounts to their customers of which I bought a robotic vacuum for $9.99. So thinking it came from my insurance company I bought it. (order #2263618). I had not heard from them because I was having it shipped for my daughter to my daughter A***** C**** I called the number 855-481-7252 they said it was being shipped out. It finally did arrive to her address and when she tried to use it, it didn't work. On Tuesday November 22, 2022 I noticed an unauthorized charge to my bank account from "practical straight" for $71.97, so on Wednesday November 23, 2022 I called the same 855 number above to see if it was them. As I was speaking to the worker and told him that I received a charge of $71.97 from "Practical straight" and it was fraudulent he then told me that he worked for them but as a "sister company" and I should cancel the account. And I asked him how would I get my money back that was taken illegally out of my account. He said he told me what he told all the other customers to go to the webside selectedpremierdiscount.com and to fill out the contact them part of the website where I DEMANDED my $71.97 & a refund label & refund of $9.99 for the broken product. I put in a dispute on 11/23, 11/24 & 11/25. I finally heard back from them with a threatening email. They stated refunds are no longer possible once the trial period is over (According to their website they will refund for 30 days) and this account is now closed according to our system however "should you force a reversal the account will automatically be sent to collections." I sent them a message right back stating that they stole $71.97 out of my bank account and that I wanted that and a refund or I would report them. No reply has been sent back.

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- Springfield, MA, USA
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I brought socks from backsocksleeve.com, it only stated I had to pay shipping an handling and then charge my debit card $24.97

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- Lutz, FL, USA
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Fake ( as I learned) advertisement of weight loss product supported by legit Shark tank program , using names, pictures and of real people "results" of the product use, keto gummies.

Advertisement said try 1 get 1 free for $52.44. I got charged $104.88 and called them right sway to report this and cancel transaction, As a customer I have a right to return a product and according to their web site that purchase was made from I had 90 days to return the product for any reason

I was told I cannot do so as the product already has been shipped, 5 min later after order was placed..

I called my credit card company and they recommended to return the product for a refund since the "company" was not cancelling my order and transaction was already approved by CC.

After I received those keto "gummies" ( 5 day supply per bottle for $52.44 ), I called them back, was given a return address, return auth number and sent the product back as instructed.

I called back a week later just to be told that there is no return policy and there is no refund policy.

So at this point they have my return of the untouched product and would not refund the money .

my credit card company suggested I report them , not sure how this can help to get my money back, but maybe they can be shut down so no one else falls into this scam.

And also they put me on subscriptions to change me monthly but I caught that on time , they supposedly cancelled that, I guess will see if I get charged again in January.

Thanks for your help.

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- Pelham, NH, USA
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Cancelled unauthorized order I received for $100 on Nov 14, shipped back Nov 17.....no refund yet received, called Dec 20 for status of refund. Was told there was a 50.00 restocking fee. There is no mention of a restocking fee nor did anyone I spoke to mention I would have to pay after returning. So, I spent 50.00 on a product returned and another 20.00 to ship it back with signature and tracking and have no product. Lost 70.00 total. Customer service was awful, not sure if I was speaking with Bio-Lyfe or a call center. Please be aware of doing business with Bio-Lyfe products!

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- Hainesport, NJ, USA
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Earlier this year, TRS LIMITED company had a collection agency from Pennsylvania harassing me claiming that I owe that company $119.90 for a purchase which was untrue. I did not know who they were and what they were selling. I had my lawyer contact them plus I filed a complaint with you and soon thereafter they dropped the fraudulent claim and you closed the case. Now this past Friday the 18th of November they sent me again a new text stating that I haven't paid and I will be reported to a credit company.

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- Norristown, PA, USA
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Advertised a product for $39.95 and then charged first $199.99 and $60.00 and then Bio*Lyfe received shipment back never credited. tried calling and would only reach a voice mail. They said never called but I was able to provide mobile phone bill. Next charged me $199.98 the following month never shipped anything. CapitalOne siding with vendor.

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- Glastonbury, CT, USA
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Gemini Keto Gummies were sent to my name but my neighbor's street address. We called the company and told them we never ordered the gummies and the representative said he would give us 25% of the $65.99 we were billed. He said we keep the gummies and maybe give them a try. Looking back at our last credit card statement, they billed us the same amount plus additional charges through a different site called Teppidketogummies.com. Also, another website vozdramusclegummies.com charged us $39.97.

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I noticed a charge on my bank account that I did not recognize. I investigated what the charge was for and who it was from. It was a subscription to lawdistrict.com, with payments being collected through paddle.com, a payment "service" company. I had supposedly approved repeating payments of $33. I have ZERO recollection of ever even visiting either of these sites previously, and have not had any recent need for legal documents such as those provided by lawdistrict.com, so I have not had any reason to have been looking at their site where I could have "accidentally" subscribed.

Paddle.com does have a readily available online appeal process for disputing charges, and (as long as the money does actually get returned in the next few days) the program quickly approved my refund and the end of my subscription. It very much appears to be set up to quicky refund anyone who does question payments collected, in order to keep them quiet, and to keep collecting payments from anyone who isn't paying enough attention to notice the payments.

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Charged more for product then recharged and refused to refund product even when I offered to send it back as it did not work.

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An instagram ad appeared saying that BIOLYFE gummies were endorsed by ALL shark tank investors. (With a photo of them eating the gummies) which turns out to be FAKE.

Then the purchase was supposed to be for one bottle with the price 39.99 flashing in red. I assume somewhere there is fine print that says you are buying FIVE of those 39.99 bottles. Or maybe not. That’s what I got charged for. Absurd

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Previewed a pornography ad for their product. Promised a 100 percent guarantee. I chose the lowest price package,$34.94 for 1 bottle and get the other free. My bank account was charged $129.99.

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i was on a website and considering purchase but had to put in all info - i assumed i would have a chance to review order before it actually was placed =did not happen - i was charged and then there were additional items added that i had no idea - they said i needed to "un" check a box that added additional items. Then after promising a full refund - 1/2 when i complained and 1/2 when returned - they now tell me there was in small print a $70 restock fee?????

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I placed an order on 11-12-22 with Luvesme and was expecting a tracking number. Well then on 11-14-22 I received an email from another company Luvmehair stating that Luvesme was a not a legitimate business. They stated that the order number did not belong to them, stating that companies with similar names are misleading customers. They suggested that I call my bank due to me using my debit card for this purchase. I had to close my account and open another one up. This is a terrible, horrible fake company and they need to be stopped.

Thelma Shankle

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