Spectrum 2025 Reports & Reviews

Spectrum Reports & Reviews (96)

Victim Location 93428
Type of a scam Other

I went in the store to get Internet service. Did not want any other service! The sales person in there signed me up for some mobile service that I keep getting billed for! Never received a mobile device never signed up for a mobile service! Fraud fraud fraud!! Customer service is no help! I’ve called them five times spoke to five different people that said they were taking care of it and I’m still getting statements for bills due!!

Useful

- Cleveland, OH, USA

Scammer's phone 9793307239
Scammer's website www.spectrum.com
Scammer's address 400 Atlantic St Fl 10, Stamford, CT 06901, USA
Country United States
Victim Location OH 44109, USA
Type of a scam Phishing

I wanted to report a possible scam phone call. The caller stated they were with Spectrum. I have Spectrum. They ask you to bundle to save money. I gave my birthday. My caller ID showed Spectrum with phone number ************. I usually don't answer. I called Spectrum because I needed a remote. I was told they don't use that number.

Useful

I fell for this yesterday and it was an area code in NY but I know Spectrum is national so I listened to their special promotion, which was saying they were working with AT&T and I could get a special rate for 2 years, plus since I was a long time customer a $250 gift card, etc. There would be a one-time installation fee of 19.98 and they needed a credit card for that, but guy also asked for the 3-digit code on back of card and then said they needed to verify my credit rating and asked for last 4 digits of my social security number. He also wanted my Driver's License number, etc. They set up appointment this Sat. for installation. I thought it sounded suspicious and called my credit card company to check recent payments and it was ok but I decided to cancel card and get a new one! I did try to call back on the number he gave me and it went to a recording so I left message that I wanted to cancel the service and that the credit card number I gave them was now invalid.

Useful

- Conesus, NY, USA

Country United States
Victim Location NY 14435, USA
Type of a scam Phishing

The individual identified herself as Christine. She was calling about some Spectrum promotion??? I know this is a scam because she made me press 1 for more info or simply hang up the phone if you don't need more info.

Useful

Victim Location 63115
Type of a scam Fake Invoice/Supplier Bill

Being besieged by spectrum cable at least three times a month. Ongoing since March. Different telephone numbers. On occasion when I do answer, callers become beligerent.

Useful

Scammer's phone 920-503-3604
Scammer's email [email protected]
Type of a scam Phishing

A woman with a very foreign accent called and offered me a discount on my cable bill, to $145 a month, no wait, $135 a month, then finally her price went down to $130 a month. Same service, stating that AT&T and Spectrum are working together to give their customers the best available rates. I did not know that AT&T and Spectrum had merged? She gave her name as only "Alex" with a call back number of 315-407-9043. I tried calling it and got a strange voicemail.

Useful

- Decatur, AL, USA

Scammer's phone 2565853225
Scammer's address AL, USA
Country United States
Victim Location AL 35603, USA
Type of a scam Other

Spectrum cable company is soliticing our home phone number (256-351-0435) for a few weeks now. They are using bogus phone numbers on their calls that show up as a different computer selected local number each time. The number appears to be local but shows up as out of area on caller id. It is a computer generated voice and I hang up as soon as I hear it.

Useful

- Pasadena, CA, USA

Scammer's phone 1-213-712-9531
Country United States
Victim Location CA 91101, USA
Type of a scam Phishing

They call you claiming they are Spectrum and ask, "Can you hear me now?" They are trying to get "YES" out of you.

Useful

- Fairfield, AL, USA

Country United States
Victim Location AL 35064, USA
Type of a scam Phishing

I received an email from spectrum saying that I must update my payment information as soon as possible to avoid suspension of service. Must click on below link only to update information. The link had word misspelled which caught my attention. I immediately contacted Spectrum to question the email and was told it is a scam.

Useful

- Wells, ME, USA

Scammer's phone 951-403-2578
Scammer's email [email protected]
Country United States
Victim Location ME 04090, USA
Total money lost $149.85
Type of a scam Sweepstakes/Lottery/Prizes

Won a Iphone 11

Shipping cost 1.00$

From Verizon and then they changed it to spectrum

Useful

- Suffolk, VA, USA

Scammer's address Chesterfield, MO 63017, USA
Scammer's email [email protected]
Country United States
Victim Location VA 23434, USA
Type of a scam Credit Cards

I received this email from Spectrum (Charter Communication). We do currently have an account with Charter, but due to misspellings, punctuation, and beginning a sentence with lower case letter, I knew this was a scam. I am sending to you to help prevent others from being scammed by being tricked to give out their account payment information.

Useful

- Charlotte, NC, USA

Scammer's phone 3392091397,2135550188
Country United States
Victim Location NC 28201, USA
Type of a scam Tech Support

they keep calling us as a spectrum bussiness support and when we dont need any support.

we told them not to call back but still call us

Useful

Victim Location 43469
Type of a scam Phishing

SCAM ALERT!! SPECTRUM CUSTOMERS !!!

We got a call yesterday, Fri. April 17, 2020, from a David Smith (he had a foreign accent). He offered us a deal that we could save $70 on our bill every month. He was going to cancel our present plan and sign us up on a new plan and also give us new cable boxes. And someone would come out in 7 days and set it all up. Then he said he would check into to double check and call us back in a couple of hours. In the mean time we called the number he called on. "number is disconnected" ......Well, he did call back....today, Sat. April 18, 2020. David Smith again. Conversation continued to him asking us for our Spectrum security number. RED FLAG! Then We asked him about the "disconnected" number and he said he didn't understand why that happened. He pressed for our security number. We told him no and hung up.

The numbers he called on are:

419-373-9438 or 419-298-9522

We called SPECTRUM to check on this "deal". They DO NOT make offers over the phone. All offers are mailed out. And, besides, they are not sending techs out now during the Covid-19 pandemic. There is NO such offer out there.

BE WARE! Don't give out security numbers, etc. to an unverified caller. Pass this along!!

Useful

- Killeen, TX, USA

Scammer's phone 888 304 0943
Country United States
Victim Location TX 76542, USA
Type of a scam Identity Theft

Don’t call that number get your info.

Useful

Total money lost $70
Type of a scam Other

Spectrum charged me 10 dollars for a home phone that I never used. I called and told them to cancel the phone service and asked for a credit to my acct and was told no. I told them thats not right and thats stealing. I would like to be refunded back for paying for services that I didn't use.

Useful

- Wichita Falls, TX, USA

Scammer's phone 215-684-7251
Country United States
Victim Location TX 76308, USA
Type of a scam Phishing

Someone called saying they were with spectrum and try to get me to sign up for a fake promotion.

Useful

- Del Valle, TX, USA

Scammer's address [email protected]
Scammer's email [email protected]
Country United States
Victim Location TX 78617, USA
Type of a scam Phishing

Received an email that said:

"Your account and you need to verify your identity to restore your account.

Please sign in to your Spectrum.net account and verify your information to secure your account at once.

Thank you for choosing Spectrum,

Spectrum Support Team

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If we can be of further assistance, please visit Spectrum Support.

copyright 2019 Charter Communications. all rights reserved.

This message was sent by Charter Communications.

I clicked on the link and it asked for not only my social security number, credit card number, password, address etc. I called Spectrum and they confirmed they don't ask for ssn or ccard numbers via email.

I will be calling my credit card company but am not sure how to protect my social security number.

Useful

Scammer's phone 541-936-4125
Scammer's address ?
Type of a scam Debt Collections

Scammers called my 94 year old mother telling her that her phone bill was past due and they were going to turn it off. My mother told him that she would have to call someone to take care of it...he then said the check that was sent was not signed and that’s why it was past due and asked for a credit card number to take care of the debt. My mother knows I don’t write checks to pay bills and would never give out a CC number. She told them to go a head and do what they needed to and he hung up..

Useful

- Milwaukee, WI, USA

Scammer's phone 301-892-4357
Scammer's address WI, USA
Country United States
Victim Location WI 53222, USA
Type of a scam Phishing

They called and said they were from Spectrum, when I asked them to prove that they were calling from Spectrum they hung up on me.

Useful

Victim Location 32137
Type of a scam Phishing

Received this email and called Spectrum to ask if they sent it. They said they did not and not to open it. They said they would not ask you to verify your info. When you click on the “from” line it pops up a contact card with the email address:

[email protected]

but my actual Spectrum contact card only has a phone number.

Useful