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SheCurve

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SheCurve Reports & Reviews (43)

- Augusta, GA, USA

I bought 2 shapewear tummy control suits but when they arrived they looked like something a child could wear. I attempted to work with them to get an exchange but the offered me a 20% code. I refused and they the offered 30% 35 dollar refund not even half of what I paid. Then I refused and the next offer was 45 dollars. They have these people false advertising for their company, they take forever to send your product and once received you can't even use it. Ask for an exchange and then they make offers because they then tell you their warehouse is located in another country and it will be too expensive to return. Do not buy from this company, you will lose your money and get no product.

- Albuquerque, NM, USA

I placed an online order and my card was charged and I received an email that my order was confirmed, but then my order was never mailed I reached out multiple times via email, which is the only way to get in contact with them and I never received a response from them.

- Brookston, IN, USA

I placed an order with SheCurve for multiple bras that had been advertised all over social media. It took weeks for them to arrive and upon arrival I noticed that they weren’t accurate to the sizing I ordered and what was advertised. I contacted the company and it took quite a while to receive a reply from them. They replied offering a partial refund to which I said I wanted a full refund and if they would provide a prepaid label I would send the items back. They refunded to send a repaid label so I contacted my bank and requested a refund. Well I got a reply from my bank stating that the company said they sent the right items and there was no issue and now my bank has been charged back for the item refund. I did not get the right items, they’re not as advertised and come without sizing on the bras and only on packaging which was still labeled as wrong sizes from what I ordered. This place is a scam

- Long Beach, CA, USA

I ordered clothes online through this company shecurve and paid for expedited shipping and my order never came. Now I have company playing in my emails saying my order has been shipped and they cannot give a refund . I went to look for the tracking munver and I got and it ite ys me to a Chinese website that’s not legible

- Alexander City, AL, USA

I ordered an item online from SheCurve and they informed me that it was processing and that was December 27th. I have reached out to them, and they send out a generic message stating it takes 5-7 days to process. I ask for my refund and no response.

- Troy, MO, USA

This "company" has been advertising swimsuits all over face book. I purchased 2 swimsuits on December 30th and today on January 22nd they still have not been received. The chat bot on their website has been shut down as well as the phone number that is on their website. They are also not responding to emails

- Richland, MI, USA

I purchased several items from the website. Never received and no response from company. After not receiving saw on the posts they have

not deleted that every single person did not receive their order either. They are stealing everyone’s money. They do not offer a phone number to call and disabled the live chat

- Arcata, CA, USA

Ordered product on December 7. Reached out to seller through PayPal that there had not been an update in a month. They sent shipping info immediately that showed that the shipping label had been created in December and nothing else. I reached out again two days ago to request a refund on this product since it clearly had not been shipped. They now claim it has been delivered and to reach out to the post office if it is lost, meanwhile the tracking info still shows no movement. The company has a US business address but the bank information is from China and contact is coming from China.

- Bardstown, KY, USA

I filed fraud charges with my credit card company and they are handling the issue. I Order from this company October 2024, my order never shipped, the company cancelled my order at my insistence on Nov 5 and they promised a full refund. They still have not processed my refund. I have contacted them numerous times and each time they say they have expedited my refund and I should have it with in a few days, but this has been going on for over 4 weeks. I left a negative review on their FB page and company website, but this company appears to delete any negative comments. Numerous other people on FB state that their comments are repeatedly deleted. I made a complaint with ScamPulse.com and thats when I noticed this company has LOTS of complaints of customers never receiving merchandise and never getting the promised refund. Several of their ScamPulse.com complaints appear to be listed incorrectly under the name Sea Curve

- Beverly, MA, USA

Bought a dress for my wife on facebook ad link for 50$. Seller sends purchase confirmation and shipping confirmation but never actually ships anything. Shipper was contacted, who stated they never received any items. Many many comments from others saying that they have had the same experience.

- Waterbury, CT, USA

Ordered two items from them in September was given a tracking number for USPS saying that the item shipping label was made, but no item was shipped since December 25. I spoke with the people at USPS and they said there was a shipping label made, but there was no items received on the date of December 25. So I then reached out to them at SheCurve with this new information and I still have not received my item. It is now January 7.

- Belzoni, MS, USA

I ordered an undergarment from this site. It advertises on social media.

- San Luis Obispo, CA, USA

During the week of Thanksgiving I received an Instagram ad from She Curve for fleece lined leggings that were on sale for Black Friday. I placed an order on 11/29 and received a confirmation email, and within that email I was told I would need to download the “Shop” app for updates on my order. So I downloaded the app; entered my order info, and the status of my order was “order received”. I went about my business for the next week or so and then decided to check on the order again since I was wanting the leggings for some holiday events etc. When I checked the app; the status was the same. On 12/12 I emailed the customer support email asking for an update, but never got a response. Finally on 12/15, I used the app’s messaging feature to get an update on my order. I received a generic copy-paste response pretty quickly apologizing for the delay and saying it was due to “high demand”. Almost instantaneously, the order status on the app changed from “order received” to “preparing shipment”. So I carried on thinking the issue was being resolved, however, I checked the app again on 12/19 (three weeks after my original order) and it still just said “preparing shipment”. At that point, I knew something was up; so I messaged them again stating if the items won’t be shipped in a timely manner; I’m going to cancel the order. I got another generic copy-paste response of “ Once ready, we will promptly dispatch the goods to you.”. I responded immediately asking about the process for moving forward with canceling the order, and I received another copy-paste response of “ We sincerely apologize for the delay in delivering your purchase. To accommodate the high demand, we are expediting production and will dispatch your order promptly upon completion. As a gesture of goodwill, we would like to offer you a $10 voucher for any future purchase. We appreciate your understanding and continued support. Thank you for your understanding and support!” . So not only did they not answer my question about canceling, but now they are trying to butter me up with a 10 dollar coupon — seriously??. I responded and requested a cancelation for a second time, and requested a cancelation confirmation be sent to my email. They responded and said the order has been canceled and I would see a refund in 5-7 business days. I never received a cancelation email; and never received a refund. When following up again on the app again on 12/26, my order still says “preparing shipment” and the last chat I received was “ We sincerely apologize for the inconvenience caused by the delay in processing your refund. This has been due to the high volume of orders our warehouse and finance teams are currently handling. Rest assured, I have escalated this issue to my supervisor and made a formal record of it. We are committed to ensuring you receive your refund soon and appreciate your understanding during this busy period.”. Essentially, these people just keep brushing me off with copy-paste responses. I’m guessing they are just buying time while they wait for these items to arrive from China or whatever. I have in writing that I’ve requested to cancel and get a full refund multiple times, and I’ve disputed the transaction with my bank. Moral of the story is that Black Friday deals are not worth it and Instagram ads are not what they appear.

- Carlsbad, NM, USA

I ordered from this company in October of 2024 and still have yet to receive my merchandise. They have no customer service support. I have emailed multiple times to be replied with automated responses with no actual answer to why I haven’t received my merchandise, just that my order is processing and will be shipped in 3-5days. Avoid this company at all cost. They will gladly take your money and never send you your merchandise.

- Pine Bluff, AR, USA

I made a purchase on 11/25 and today is 12/23 and the items have not been shipped. The company refuses to issue a refund stating the items are coming. Customer service has been poor. I just want my money back immediately. That's the only resolution that makes sense at this time.

- Chicago, IL, USA

Order from a website off of Facebook called shecurve for the amount of 46.97

For over a month now still waiting on the order ! I’ve sent messages about 5 times now a they say order is still being processed. Come to find out as I go in the page no body is receiving their orders everyone is asking where there orders are at! !

- Charlotte, NC, USA

I placed a order with the merchant named Shecurve back on Nov 21st, 2024, which I paid in full in the amount of $86.94 with my debit card through the SHOP/SHOPIFY site. I have attempted to reach out to the merchant numerous times with no response back. Please do not buy any products from this merchant Shecurve by using SHOP/SHOPIFY. You will never receive the product/products you purchased & your monies will never be refunded by Shecurve or SHOP/SHOPIFY!!

- Buffalo, NY, USA

IG ad with fake reviews

- Los Angeles, CA, USA

I placed an order for 8 bras & expedited shipping. Two weeks passed and my order had still not arrived. When I contacted the business via live chat on their website, I was told "one of the bras is still in production so we haven't shipped your order" VERY suspect. I immediately requested they cancel my order and refund me, because I felt very uneasy. I sensed the scam . it's now been 33 days since I requested a refund and every day they say "please dont worry, your refund will be sent" Now they are claiming to have refunded me via Shopify , but they have not. I had to report this to my bank as fraud and I may not get my money refunded. I am so upset. This business is scamming so many women. Pure evil.

- Santa Ana, CA, USA

I order something online. I was charged but no tracking number provided. Additionally, status was "preparing shipment".

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